We Move and Clean Avaliações 

200
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

If you are local for a removals company in Swindon, be sure to contact We Move And Clean. Huge thank you to Lucas and Dom for their efficient, fast and thorough moving service. We moved some 1 and a h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had to move out of our 4 bed house and was looking for somebody reputable and reliable. I was amazed how quickly the job got done keeping in mind how huge it was. The team worked effirtlessly iver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Initially, moving my 5 bed house seemed daunting but not with this company. Extraordinary moving company! Booked at short notuce as the other company let me down. The crew was super nice and respectuf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service, professional guys. Fast, on time amd taking good care of all boxes and furniture. They handle with extra care, use all aort of protective devices to not damage door, walls and... Ver mais

Detalhes da empresa

  1. Empresa de transporte marítimo

Escrito pela empresa

Moving home can be a stressful and time-consuming task if not handled correctly, so hiring a specialised removals company can make all the difference for your next chapter of life.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

200 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(200)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quick efficient service

Quick efficient service

7 de novembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Jeremy,

That’s exactly what we aim for!

Thanks for letting us know you experienced quick, efficient service. We value your feedback.


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic & friendly service. Lucas and team did a great job.

29 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Robert,

Thank you so much for this great feedback!

We are thrilled to hear you experienced fantastic and friendly service. We will be sure to pass your kind words on to Lucas and the team—they will be delighted to know their hard work is appreciated.


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Lovely team and made our move as easy…

Lovely team and made our move as easy as could be. Thank you!

29 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Hannah,

Thank you for this wonderful feedback!

We know moving can be stressful, and making it as easy as could be is always our top goal. We appreciate you recognizing our lovely team!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

I used Lucas’s team for the second time…

I used Lucas’s team for the second time and the did not disappoint at all.
Contrary they did an even better job than the first time I worked with them.
They had more equipment, very clean and tidy.
Covered all the sensible stuff such as doors, banisters.
Al the withe goods and furniture covered in very soft material covers
I would use the team again.

27 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Bogdan,

Thank you so much for being a repeat customer and for leaving such a detailed, five-star review!

We are delighted that Lucas's team not only met but exceeded your expectations this second time around. We appreciate you noticing the extra equipment, our focus on keeping things clean and tidy, and the care taken to cover sensible items like doors and banisters. We look forward to working with you again in the future!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Five star service.

Great communication before the removals. Super efficient on the day.

27 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Jamie,

Thank you for this wonderful review!

We believe great communication is key to a smooth process, and we are thrilled to hear that the team was also super efficient on the day. We appreciate you trusting us with your removals!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional. Got the job done quickly and efficiently. Would use them again.

23 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear William,

Thank you for your feedback! We are delighted to hear that our team was very professional and completed the job quickly and efficiently. We appreciate that you would choose to use us again!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Great customer service and job done…

Great customer service and job done quick

23 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Grace,

Thank you for this excellent feedback!

We strive to be very professional and appreciate you recognizing the team's ability to get the job done quickly and efficiently. We look forward to being of service to you again!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Great and efficient and polite service

11 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Maryn,

Perfect feedback!

Great, efficient, and polite—we couldn't ask for better. Thanks so much for your review!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

I have call this company to last minute…

I have call this company to last minute and they have available slot for me. Lukas was very flexible with my requests. And pricing was satisfying. Removal company work in very high standards. Protect my belongings and move with care. I’m very happy I got this company and crew. I’m happy to recommend them.

11 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Przemyslaw,

We appreciate you taking the time to share your positive experience!

It is wonderful to know we were able to provide a convenient, last-minute slot for you. We are proud of our team's commitment to high standards, carefully protecting your belongings throughout the move.

Thank you for your strong recommendation!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Lucas was very polite

Lucas was very polite, got the job done with efficiently, would highly recommend.

10 de outubro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Soren,

Thank you for taking the time to leave this great review!

We are delighted to hear that Lucas was polite and got the job done with efficiency.

We truly appreciate your high recommendation!


We Move and Clean

Avaliado com 1 de um total de 5 estrelas

Nightmare of "We Move and Clean"

The Company named “We Move and Clean” based in Swindon UK is not recommended, they caused the moving day to be even more stressful and caused myself to have a Panic Attack! They are unprofessional and very rude! We agreed with them to arrive at the house at 8:30 am due to us getting the keys at 8am to our new place. They turned up early and called demanding to know where we were.

They refused to load furniture onto the van and stated that they would load the boxes first, no care was given to loading of the van which has resulted in damaged belongings. When the van was full, a 2nd Van with the owner “Lucas” arrived (we did not know that A second van was on way) Lucas then stated they will now load the furniture onto the Second van

We had paid extra to have the dismantling and reassembling of furniture, When the second van was loaded we left to go to the new premises, Lucas called satiating that the new place was not on Google Maps despite us using Google Maps ourselves to get there  

Whilst waiting for the vans, we discovered that the company had then debited our card for the 2nd van and extra near £500!!!! When questioned Lucas said it was because we needed the 2nd van for the furniture as the boxes had been done 1st, which is what they chose to do, and clearly did this to ensure a 2nd van is needed.

Lucas was not happy to have 1 flight of stairs to the new place despite being informed of this when the move was booked. Lucas and colleague just started dumping our belongings outside and in down stairs hall ways, with no care given to anything marked Fragile.

Lucas was also not happy that we had not used his company carboard boxes and used our own which we had got from B&Q.

Lucas then disappeared for over an hour, leaving all belongings outside / in hall ways and left his colleague on his own who had no idea on what was going on who they proceeded to just sit down until if or when Lucas would decide on returning.

So I then had to move everything myself – even though having a very bad back myself - (despite paying the “removal company” to do this) as could not leave everything outside and in hall ways.

Lucas finally came back and proceed to insult my Fiancée and once he realised what he said / did, tried to back track and try to twist everything to my fault.

 We had to beg Lucas to re-assemble the bed / wardrobes / desk despite us paying for this extra, when I also informed Lucas that I am suffering from Stress and Depression, all he said was “same working in this heat” no sympathy or understanding, and after they left we discovered that they had not fully re-assembled the wardrobe as left parts at the old address.

Lucas proceeded to get aggressive / in my face and still refused to continue to take things up 1 flight if stairs and started to then dump the rest in the garage, I ended up having a full on panic attack and could not breath, and all Lucas could do was shove the form at me asking me to sign, I just signed it as wanted him to go as could not cope with him and the company any further.

Overall the company created the moving day to be A nightmare, and when taking A further payment which was debited without consent and was done as they created an opportunity where A second van was required. The had no empathy for paying customer, I would NEVER recommend “Move and Clean” to anyone looking to move as this was the worst we have experienced, and we have moved 4 times since my finance came to Swindon over 20 years.

1 de julho de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Jon,

We are very concerned to read this detailed account, as the events described do not align with our internal records or the professional standards of our team members, including Lucas.

We take all feedback seriously, but to investigate these severe claims we need to verify this booking.

Please can you contact us directly at info@wemoveandclean and provide the exact booking reference number or the full address and date of your move.


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

really professional and super pleasant…

really professional and super pleasant to work with

26 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Darryl,

Thank you for this fantastic review!

We are so glad you found our team to be really professional and super pleasant to work with. Providing a positive and smooth experience is always our goal!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very efficient!

20 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Adam,

That's what we aim for!

We appreciate you recognizing our great service and efficiency.
Thank you for your feedback!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Brilliant service thank you!

Brilliant service thank you!

20 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Alidair,

Thank you!

We are thrilled to hear you had brilliant service! We appreciate you taking the time to share your feedback.


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

This is our second time using Lucas …

This is our second time using Lucas and his team. Great service as ever

18 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Morgan,

Thank you for being a repeat customer and trusting Lucas and his team for a second time!

We are delighted to hear you received great service as ever. We look forward to working with you again in the future!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Good

Good. Timely service

17 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

DearDear James,

Thank you for the great review!

We prioritize timely service and are happy to hear everything went well. We appreciate your business!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

We have had a great service from these…

We have had a great service from these guys

16 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Andrew,

Thank you so much for the fantastic feedback!

We are thrilled to hear you had a great service from the team. We appreciate your review!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Greta company from a to z

Greta company from a to z. Highly recommended and would be using again if necessity occurs.

12 de setembro de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Pawel,

Thank you for this wonderful review! We are delighted to hear you considered us a great company from A to Z. We truly appreciate your high recommendation and look forward to being of service if the necessity occurs again!


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

Great company

It's a wonderful company and I'd like to highly recommend them.

30 de agosto de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Mr Dolman,

Thank you so much for this wonderful feedback!

We are thrilled to be highly recommended and appreciate you taking the time to share your positive experience.


We Move and Clean

Avaliado com 5 de um total de 5 estrelas

They worked really hard and…

They worked really hard and communicated well about where we wanted things. They also did a good job or protecting our furniture.

29 de agosto de 2025
Avaliação não solicitada
logotipo da We Move and Clean

Resposta da We Move and Clean

Dear Alex,

Thank you for this excellent feedback!

We are proud of our team for working hard, and we are delighted to hear they communicated well about where you wanted things. Protecting your furniture is a top priority, and we appreciate you noticing that care!


We Move and Clean

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