Westcoast Properties Avaliações 

173
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Following an unforseen situation with another estate agent, we enlisted Westcoast Nailsea to sell our house. We are so grateful to Rachael and her team for making the whole process stress free.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a really positive experience with Westcoast Properties. Gemma and Emily were absolutely fantastic — always friendly, helpful and quick to respond whenever we had any questions. They made the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been dealing with the Pathway branch. I'm a first time buyer and was looking for flats in my area. Craig was brilliant and really helpful and quickly understood what I was looking for in my ideal... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Established independent sales and letting agent covering Bristol, North Somerset and Somerset.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(173)

31 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Daniel was a helpful and friendly…

Daniel from the Portishead office was a helpful and friendly estate agent.

30 de junho de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Thank you for your review, Sally, it is much appreciated.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

I have just sold my property in Nailsea…

I have just sold my property in Nailsea Bristol , I used my local agent Westcoast estate agents and dealt with the manger of this branch Rachael who has and always does a very good gob for myself as I Have sold a few properties through this company,
Racheal passed to one of her associates called Ashley Johnson who is a very capable approachable agent for this company and is always easy to contact and will get back to you straight away. If you have any problems, I cannot recommend Ashley and Westcoast estate agents highly enough., this is why I have gave them top marks
Andy Jarvis

27 de junho de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Hi Andy
Thank you for your review, it is much appreciated, I know the team in Nailsea will also be grateful.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

The Portishead branch is 5 star

This review is based on our experience with the Portishead office in particular. We've used them before and were very happy with the service then. We weren't disappointed this time either. What we want from an estate agent is

Can we contact them easily ?
Are they helpful and knowledgeable ?
Do they go the extra mile if needed ?

The Portishead branch tick all those boxes. The office staff were always helpful, and Nick was particularly useful in setting the price and offering advice. When exchanging contracts ran into some difficulties, Sharon really helped to keep everything moving and all parties on board. We would continue to strongly recommend them.

25 de junho de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Hi Mick

Thank you so much for your kind words and continued trust in our. We're thrilled to hear that Nick, Sharon, and the office staff were able to support you throughout the process.

It means a lot to know we’ve met your expectations again!

Kind regards
NIck Webber - Director

Avaliado com 5 de um total de 5 estrelas

Exceptional service

We can confidently recommend the team at Westcoast Properties, Patchway and especially Brad. We switched to Westcoast Properties after having no joy with another estate agent. From the go, Brad was considerate to our needs and a thorough professional. We picked Westcoast for their local knowledge and were not disappointed as we secured a sale within a few weeks from listing on the market. Brad's communication throughout the process has been exceptional and has made the stressful process of moving house, a lot less so. Any requests for support when Brad, as our key contact, was away, were picked up quickly by the team. Thank you!

19 de junho de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Hi Chris
Thank you for your review — it’s great to read, and I know Brad will be equally grateful that you took the time to share your experience.

We really appreciate you choosing Westcoast to sell your home and wish you all the very best in your new one.

Kind regards,
Nick Webber
Director

Avaliado com 5 de um total de 5 estrelas

We can't recommend the team at…

We can't recommend the team at Westcoast Nailsea highly enough ... in particular Ashley and Rachael. They really have gone above and beyond what our expectations would be. Sales progression has been faultless with Ashley providing up to date communication on progress. We have had a difficult conveyance process and without these ladies, I doubt we would have got this over the line. Thank you is not enough 🙏

2 de maio de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Hi Nicola,
Thank you for your fantastic review — it's really appreciated.

I know from talking to Rachael and Ashley that the road wasn’t always smooth, so I’m glad to hear that you felt supported throughout.

All the best in your new home, and thank you for choosing Westcoast to assist you on your journey.

Kind regards,
Nick Webber – Director

Avaliado com 5 de um total de 5 estrelas

Westcoast properties estate agent…

Westcoast properties estate agent Burnham on sea very professional agents we used them when we bought a property and using them again when property is sol subject to contract brilliant estate agents I would recommend them to others buyers and sellers my agents at this estate agents are Gavin,Jack,and Megan 100/100

30 de abril de 2025
Avaliação não solicitada
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Resposta da Westcoast Properties

Thank you for your review, Elizabeth, it is much appreciated and thank you for choosing us as your agent.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

Went Above and Beyond

Friendly, helpful and chased for progress constantly. Megan was consistently the first to extract updates from a particularly unprofessional conveyancer and I'm sure the sale would have fallen through if not for her actions.

25 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a great experience viewing uni…

We had a great experience viewing uni properties with Sal! He was super friendly, funny, and made the whole process feel really relaxed and enjoyable. He answered all our questions and was really helpful with giving us all the info we needed. You can tell he genuinely cares and wants to make sure you find the right place. Definitely one of the nicest estate agents we’ve met

9 de abril de 2025
Avaliação não solicitada
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Resposta da Westcoast Properties

Thank you for sharing you experience, Josie, it is much appreciated.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

Great and efficient service!

Talked to a very helpful fella that managed to contact a landlord about an issue I had and get back to me within the 10 minutes. Agencies usually take days or weeks to do this kind of thing. Within a couple hours of chatting to him had an application sent off to a landlord. Great job.

4 de abril de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Thank you for your kind review — I’m really pleased to hear that your query was handled efficiently and that we could help get things moving so quickly. It's great to know our efforts made a difference.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

Great Agency

I have dealt with Duncan at Westcoast for years, Duncan is very professional responsive and knowledgeable, and has always delivered exceptional Service. Always happy to help and give of his time and attention making the whole process smooth and stress free, I highly recommend them to anyone looking for a reliable, friendly yet professional agency

3 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and friendly viewing

I had a viewing with Salvador in Bristol. He was very friendly and professional, and had lots of knowledge on the property. I was his last viewing of may in the day and at no point did I feel rushed. Would definitely recommend.

1 de abril de 2025
Avaliação não solicitada
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Resposta da Westcoast Properties

Thank you for taking the time to leave us a review, Rowan, it is much appreciated.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

Nick was top notch from start to…

Nick was top notch from start to finish. Make the impossible happen getting us across the line just in time with constant communication.

31 de março de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Thank you for your review, Jim, it is very much appreciated.
Kind regards
Nick Webber - Director

Avaliado com 1 de um total de 5 estrelas

Worst estate agents in the South West!!!

This review doesn't even warrant 1 star,i found/obtained my rental property in Nailsea via these absolute imbeciles,i was messed about from day one,having to wait over a week,just to view the property,which i was was fully aware,was on the market and was only a short 6 month let,then once I had moved in the called me at work,giving me not the permitted 48 hour notice,but 4 hours notice,for a viewing!!
That was just the start of it!!!,they would call at 5.45pm on my way home from work to inform me of viewings,show their potential clients around the property,even allowing them to use the toilet,leving it soiled!!,their latest stunt was to allow a surveyor to enter my property,unsupervised,leaving all my interior doors open,thus giving my dog the run of the house,which may i add is something she is NOT allowed to do,moving my furniture,soiling my TV screen with dirty oilly finger prints!!,they even sent me my official notive,after the property had been sold andci had to go to the collection office in person and pay for and pay for their mail as the hadn't paid the correct postage.
Please!,please!,please avoid these cowboys like the plague!!

26 de março de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Hi Geoff

I’m sorry to hear that you’ve been dissatisfied with our service. We always strive to provide the best experience possible, and I appreciate the opportunity to address your concerns.

As discussed, you were aware that the property would remain on the sales market, which meant we needed to arrange viewings accordingly. We always sought your consent before accessing the property, and if a proposed time was inconvenient, you had the option to decline. While we do our best to provide as much notice as possible, there were instances where we had difficulty reaching you, which is why some calls may have come through at 5:45 PM—this is still within our office hours, though we understand it may have been after your workday. Given that texting was a more convenient method for you, we also used that as a way to keep you informed.

Regarding the survey, surveyors typically provide a broad time frame for their visits, and because we cannot predict the exact duration of their work, it is standard practice to inform occupiers of the date so they can decide whether they wish to be present. Additionally, agents verify credentials and sign keys out to surveyors, but we were not made aware that a dog would be present, which could have impacted their approach. I sincerely apologise if the surveyor left doors open or if any items were moved and not returned to their original place. I am not sure how the surveyor came to 'soil' your TV though, as they would have had no reason to have touched it.

It is highly unusual for an agent or viewer to use the restroom during a viewing, but in rare cases—such as when a small child needs to—our team ensures that facilities are left as they were found. If this was not the case, I sincerely apologise.

Lastly, regarding the postage issue, I apologize if incorrect postage was applied. We would be happy to reimburse any charges you incurred. Please just pop into the office when it's convienent for you and one of the team will be happy to assist you.

We value all feedback, and while I regret that your experience did not meet expectations, I appreciate the opportunity to clarify these points. If you would like to discuss this further, please feel free to reach out.

Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

west coast

west coast , very friendly 100% recommend, excellent service!!!

26 de março de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Thank you for your reivew, Ruby.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

Very good letting guy

Very good letting guy Sal! Really professional and friendly! Gave us a good tour! Give this guy a raise!

25 de março de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Hi Lilybelle
Thank you for your review, it is much appreciated.
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

We were given a viewing by Sal and he…

We were given a viewing by Sal and he was so lovely and informative I highly recommend this company when looking for a property.

24 de março de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Thank you for your review, Liv!
Kind regards
Nick Webber - Director

Avaliado com 5 de um total de 5 estrelas

Sal was on time to the viewing

Sal was on time to the viewing, very friendly and welcoming when showing us around the house. He went out of his way to answer any of our questions and overall lovely

19 de março de 2025
Avaliação não solicitada
logotipo da Westcoast Properties

Resposta da Westcoast Properties

Thank you for your reivew, Lily.
Kind regards
Nick Webber - Director

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