I ordered tubes and they never arrived. I reached out and they said have you inquired with usps. I needed their help to file a claim and they didn’t try to help or give me enough info to file an inq... Ver mais
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Veja o que dizem as avaliações
Kar se tiče Wheelscience si zasluži oceno 5 zvedic, Odlična spletna stran, prijazna do uporabnika, strokovna. Skratka ena boljših kar sem jih kdaj obiskal. Razmerje cena kvaliteta je odlično. Moja... Ver mais
TPU Tubes - Have used these now for approx 250 miles. Installed the 26-32mm on a 19mm wide internal rim fitted with 28mm tyres. Straightforward to fit, put in a little air to get them into shape and t... Ver mais
Set of Cloud 32's MTB wheels arrived in pristine condition. Tubeless tyres snapped on with minimal effort. They have since taken a pounding on a very rough 100km Audax dirt ride, and a rugged 500km bi... Ver mais
Detalhes da empresa
Escrito pela empresa
World class carbon wheels.
Informações de contato
3000, Armadale, Austrália
- peter@wheelscience.com
- www.wheelscience.com
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Kar se tiče Wheelscience si zasluži…
Kar se tiče Wheelscience si zasluži oceno 5 zvedic, Odlična spletna stran, prijazna do uporabnika, strokovna. Skratka ena boljših kar sem jih kdaj obiskal.
Razmerje cena kvaliteta je odlično. Moja zamera je samo na dolgo pot (časovno) iz Kitajske, kjer pa Wheelscience najbrž nima dosti vpliva ne da bi precej podražil izdelek.
Pohvale, kar tako naprej. Zelo proporočam.
Gregor
Great service, delivery and performance!
Great service, communication, delivery and performance!
Recently had my 1st big day out on the Everest 1 wheels with 305km and 3,559m climbing.
The wheelset performed flawlessly and I felt fresher at the end thanks to running 28mm tyres and lower pressures than I could previously.
Very happy to date with plenty of climbing adventures still to come!
Great service from the Wheelscience…
Great service from the Wheelscience crew and great looking wheels that are a treat to ride on.
More than happy.
Although I have not been able to use my bike with the new 60/80 wheels due to a serious injury, I have been more than satisfied with the service, communication and quality provide by Wheelscience. Can't wait to use it, but will just have to be patient.
Customer service experience is best practice
Prior to ordering Elemental 50mm Disc wheel set, I emailed Peter a couple times with some questions and received quick responses.
Took 2 weeks from order to receiving delivery to Brisbane Australia.
Once I received delivery, I had some questions re installation. Spoke with Peter via phone and he explained everything perfectly. Very helpful.
Now for the riding experience. I could not be happier with the performance, without any doubt my Giant TCR is now a faster bike. Very impressed with the hubs, wheels look great and perform as I had hoped.
The customer service experience is best practice and I will definitely be an advocate for Wheelscience.
The wheels are great
The wheels are great. First time I’ve used carbon wheels and the difference from the alloys was amazing. Delivery took a little longer than expected but worth the wait.
Cyclists are unique athletes
Cyclists are unique athletes. We tend to become inordinately attached to our bikes. When you change anything, there is often a hesitation. I have put about a thousand miles on my new Elemental 60’s. I am grateful for the quality, performance and personal service I got from the start. Thanks Peter. I will buy more and recommend Wheelscience to anyone who will listen. Rob from California.

Resposta da Wheelscience
I was looking to upgrade my Trek Domane…
I was looking to upgrade my Trek Domane SL5 with a set of carbon rims. I came across Wheel Science, They were local (Australia) and that gave me confidence. Reading many other reviews also gave me alot of confidence that I was onto a brand other riders were enjoying. I purchased the Everest XL 45. They looked great and once fitted I noticed an immediate change in feel and handling of my bike. More nimble and lighter feel to my bike. Highly recommended.
Like most customers I had questions and…
Like most customers I had questions and like most customers these came in spurts. Peter was extremely patient and very helpful/knowledgeable. The wheels arrived in good time and they were the perfect choice thanks entirely to Peters expert guidance. The wheels are brilliant, I highly recommend them after 2300km's.
Cheers, RiskY
so in the beginning I was a bit..
so in the beginning I was a bit sceptable on purchasing on line wheels without any big marketing of product. By interacting with wheelscience directly gave me confidence of product quality. I have ridden many km and very happy with the set I purchased. Also packaging was very good.
Beautiful wheelset.
Beautiful wheelset in HX decal...deep gloss really makes them stand out....Looking forward to riding many many miles on them. Great service and fast delivery.
Everest XL - Fantastic Experience
I now have over 2000K on my Everest XLs and they are a fantastic wheel set. Peter and the team were incredibly responsive throughout the whole process, even across massive time zone differences. In the top 3 of my online customer service experiences ever. The wheels arrived in great condition, protected well and with all the pieces needed to get up and running quickly. I appreciated the included rim tape. I was running DT Swiss 180 hubs on my previous wheels and went with the Elemental ceramic bearings and have not noticed much of a performance hit. The Everest XLs are light and strong and handle so well on descents. The even perform admirably in cross winds. My only suggestion over the whole process would be a little more proactive notification about the status of production and shipping of the wheels. Thanks for the great experience!
Would have given 5 stars but...
Shipping took much longer than promised. The wheels were also heavier than advertised (35 grams). Otherwise I would have given 5 stars. The wheels are great so far.
Amazing wheels had my fastest time ever…
Amazing wheels had my fastest time ever at Ironman Maryland on September 18th. Great ride and comfort. Love these wheels. Elemental 80’s
Old Dudes Deserve Good Gear
I do not race, but am an old, recreational cyclist who rides for fitness, health, and fun. I occasionally do a longer training ride or an organized century. I have had my Elemental set for approximately three years, and they are still true, still light, and still rolling fast and easy. I'm wondering which is going to outlast the other, the wheels, or my body. I'm at the point in life when you think about stuff like that.

Resposta da Wheelscience
Peter answers questions quickly
Peter answers questions quickly. Wheels seem to be made well. Wheel weight was not accurate for disc tubular cyclocross type wheels. Bearings seem to be smooth although not quite as smooth as set on Stans Carbon Grails
Worked well in first cyclocross race last weekend.
Overall , good experience with answers about products. Will see how they hold up this season. I am only 132 pounds so wheels so last
* Communication between the company and…
* Communication between the company and myself was excellent.
* wheels where well packaged and in great shape.
* ridden the new wheels the last 3 weeks (about 100 miles per week) they are fantastic
Great communication throughout ordering…
Great communication throughout ordering process, packaged well and arrived when they were supposed to, look great feel fast..time will tell.
I bought the 88mm disc brake Vortex…
I bought the 88mm disc brake Vortex wheel set with optional Dt Swiss 350 hubs. Arrived when promised and had immediate feedback from Peter during the process. Wheels are true, light compared with my team 30’s and fast. I wouldn’t look any further for a great value wheelset. Used at Sunshine Coast 70.3 yesterday and very happy with my purchase.
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