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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered tubes and they never arrived. I reached out and they said have you inquired with usps. I needed their help to file a claim and they didn’t try to help or give me enough info to file an inq... Ver mais

Avaliado com 4 de um total de 5 estrelas

Kar se tiče Wheelscience si zasluži oceno 5 zvedic, Odlična spletna stran, prijazna do uporabnika, strokovna. Skratka ena boljših kar sem jih kdaj obiskal. Razmerje cena kvaliteta je odlično. Moja... Ver mais

Avaliado com 5 de um total de 5 estrelas

TPU Tubes - Have used these now for approx 250 miles. Installed the 26-32mm on a 19mm wide internal rim fitted with 28mm tyres. Straightforward to fit, put in a little air to get them into shape and t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Set of Cloud 32's MTB wheels arrived in pristine condition. Tubeless tyres snapped on with minimal effort. They have since taken a pounding on a very rough 100km Audax dirt ride, and a rugged 500km bi... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de artigos esportivos

Escrito pela empresa

World class carbon wheels.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

260 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Faith in international shipping has improved

With a great deal of consideration, you can find a trustworthy seller from all over the world. Wheelscience makes a quality product, communicate effectively and provide the kind of service you’d expect from USA sellers. Pete is awesome and though I know better, treated me like I was his only customer and friend. I have already put a thousand miles into my wheels and even had an accident. All I can say is they’re bombproof, smooth, fast and very comfortable!

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

I bought my a elementals a few months…

I bought my a elementals a few months ago and have been riding on them consistently. They are roll and climb very well and handle the tough roads easily. I have been very pleased with my purchase and would very much recommend them.

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Great customer service. I had a faulty DT SWISS 240 EXP hub on my new Elemental 60 wheelset (no fault on Wheelscience, but rather DT Swiss) and Peter sent over a new freehub at no expense. The wheels are strong, stiff, and fast, and look amazing with the HX decals. Would choose again!

29 de janeiro de 2021
Avaliado com 3 de um total de 5 estrelas

Wish they were stiffer (that's what she…

Wish they were stiffer (that's what she said).

My 80mm carbon wheelset were delivered quickly, packaged securely, and arrived in perfect condition. The black decals on black carbon look awesome. The wheels got me through the Hervey Bay 100 in good time. My only complaint if any is the wheel stiffness. They run straight and true but flex when out of the saddle causing rubbing with the brake pad (can't open the brakes any further). Its frustrating when I forget and go hard out of saddle only to slow down, especially on THAT hill at Hervey Bay.

29 de janeiro de 2021
logotipo da Wheelscience

Resposta da Wheelscience

Hi Hamish, thanks for taking the time to do a review. One of our main aims with our design is to avoid this kind of flex. Of course the deeper the rim, the short the spokes, the more difficult it is to elimate flex. I know the Hervey bay hill of course and it is pretty extreme, hopefully it is only under those types of circumstances you are seeing this. If it is more than this please do get in touch with us as it should not be the case.

Avaliado com 5 de um total de 5 estrelas

Everest XL

Ordered the Everest XL and love them. Great set of fairly aero wheels at a weight that can’t be matched for the price. Great customer support and communication. Two thumbs up!

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Peter Coombe must be congratulated

Peter Coombe must be congratulated, given a raise, a promotion, etc.
I have bought many road high end bike build and components from all over the world including Germany, Italy, France, Hong Kong, Taiwan, USA and now Australia. I have never had such fantastic after sales service as from ur Co. especially, Peter Coloomb. No matter how trivial my questions were and there were many, he answered them quickly (sometimes within 5 min.) no matter what time it was including the weekends. There are no superlatives or adjectives to justify the excellent service I was given when purchasing my new Everest 1 rims. I would recommend this co. to anyone looking for a wheelset builder, etc.
Respectfully, be safe.
Kind Blessings.
Louis Kirschner
Jan. 28, 2021.
Montreal, Quebec, Canada

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

These wheel sets are awesome

These wheel sets are awesome! I bought the 60/disc and the 38mm Carbon clinchers in September and not only are they fast and light, but very well built! Haven’t had any problems with either set, I’ve done nearly 1000ks on the 38s and went for a 100k ride on the 60/disc on the week end! Fast and smooth

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Peter was absolutely fantastic to deal…

Peter was absolutely fantastic to deal with. He always took the time to answer my questions and get me the information I needed to make my purchase. The wheels are incredible, I’m very happy with the purchase and top notch quality of my wheels!! Thank you to everyone at Wheelscience!

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Everest XL

Buying wheels online is a scary prospect but after reading all the positive reviews I decided to commit and not only was I not disappointed I am super impressed with the whole experience. Peters knowledge and honesty when deciding on which wheels to purchase was invaluable. The communication throughout exceptional. And the wheels themselves are perfect. Weights and dimensions are as advertised, they look smashing but the best part is the ride. For a lightweight set of wheels they are rock solid. I've hit a few big holes and they didn't even notice. No sign of flex when climbing and they give a great feel on descending so that it gives me the confidence to go even harder. But for me though the most surprising and standout feature is their ability to accelerate. Wether following or making attacks on climbs, being able to swap turns at 55kph or manoeuvre through traffic at the end of a long ride the "spin up" ability of these wheels is sublime.
Faultless!

27 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The customer care before the purchase…

The customer care before the purchase was excellent. Peter went the extra mile to help me verify the wheel clearance with my frame. My elemental wheels have exceeded my expectations. Their stiffness is amazing. I did not realize how flexy my old wheelset was till I put some watts down on the elemental wheels! I have verified an increase in speed for the same watt output with the 60mm rear and 50 mm front wheel.

15 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A good-quality wheelset at a perfect Price point to add a little luxury to your ride

Bought 50mm elemental (Black Decals). Great quality wheels for the price point as it changes the look of the bike completely. Felt increment in average speed esp. during climbs. The look and feel of the wheels is nothing less than some of the other known brands in the market which probably are at much higher price point so why pay more. Totally impressed by the product and the company as a whole!

7 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had my Elementals for almost 2 years…

Had my Elementals for almost 2 years now and they have been bomb proof! They have probably done around 20,000 km with only the bearings being replaced. Only regret is that I didn’t take the upgrade on the hub for a slightly stiffer wheel. Love these wheels but beware you will attract stalkers who want to tell you how slick your ride looks!
Love these wheels every time I ride my bike!

25 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Elemental 50s - so far so great!

I bought a pair of the Elemental 50's in early May. Shipping was about two weeks which was very reasonable given everything that's been going on in the world. Communication throughout was flawless, was given a FedEx tracking number and wheels arrived nicely packaged. Peter told me on purchase that there might be a customs charge as I'm in the U.K which he would refund. True to his word he refunded me this as soon as I sent a photo of the FedEx bill. Wheels look great in stealth (no decals) and on my first ride I recorded my fastest ever average speed over one of my regular routes (34 kmph+ over a rolling 55km), this is about 2kmph above what I'd usually record when on a 'fast one'! Have been on a variety of rides since. A long 185km ride from London to Brighton and back last weekend where I felt fresh all day, and a few windy ones where I thought the wheels might struggle. However they've been easy to handle in crosswinds and I'm only a 65kg rider. I was a bit worried that tyres might be difficult to fit but took the risk as no other reviews had mentioned that. I can confirm that getting tyres on was no problem (I run Conti GP 5000 25mm with tubes). Can't really comment on longevity yet as I've only done around 250km on them but so far so good. would definitely recommend.

28 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So far these wheels are absolutely…

So far these wheels are absolutely light and awesome! I've only put 200 miles on them as of now. They are stiff and roll oh so nice ! If these wheels hold true to there promise of quality and durability Wheel Science has won a customer for life.
Thank you
Tim

10 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vortex 88/88 Covid 19 edition

In a difficult time the Wheelscience team kept it’s word: best customer service ever. The shipment was delayed due to covid 19, and still Peter and his team were very kind and professional, answering my questions every time I needed.
My vortex are awesome !! Light, responsive, and faaast !! The only th’ing is that I have to ride alone now, no one can keep up in my group ;) Lol
Keep up the great (awesome) work

26 de março de 2020
Avaliação não solicitada
logotipo da Wheelscience

Resposta da Wheelscience

Thomas,
Merci for your amazing review and the best heading to a review we've seen! It was our pleasure to get you riding even faster - can't wait to see some pictures.
Cheers
Peter and the team

Avaliado com 5 de um total de 5 estrelas

Exceptional wheels!

Still early days but all signs point to an exceptionally crafted wheel set capable of absorbing the weight and power of a larger than average rider. The wheel set is incredibly responsive and provides exceptional stiffness. A pure joy to ride and I’m already looking forward to ordering my next set.

19 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Elemental carbon wheels

Great wheels! I got the Elemental 50/60. Compared to the carbon-rim/alloy-brake-surface ones I had been using, the Elemental ones are much more stable, feel a lot faster, and just seem to run better. They also sound better! The only downside (and this is, I believe, with all full carbon wheels), the rim braking is not as good as an Al braking surface, but that is just something I'm adjusting to. Overall really happy with the new Elemental hoops!!
regards, Greg

12 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So Far, Great Wheel!

So far, so good. About 2k miles on them so far. I'm leery of anything carbon long-term, but Peter makes a great wheel. Added them to my matte black/gray Felt IA10 and they look great and ride fantastic. Racing them in Ironman Gulf Coast in May!

27 de dezembro de 2019
Avaliação não solicitada

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