Awesome whisky company that always help me to get the things that I want and look after their own customers well. The company is a little more human and the owner of the company welcomes phone calls a... Ver mais
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Fantastic customer service - Carlos is a real star with a passion for what he does which extends to every aspect of his business. I honestly won't buy from anywhere else after just one purchase! Can't... Ver mais
International order arrived safely and without any issues. 주문을 고민하는 한국분들께 참고가 될까 하여 리뷰를 남깁니다. 결론부터 말씀드리면, 주문한 상품은 잘 도착했고 포장 상태도 안전했습니다. 배송 속도는 다른 대형 플랫폼처럼 빠르지는 않지만, 시간을 두고 기다리면 문제 없이 도착합니다. 여러 국가를... Ver mais
Ordered 2 bottles online, best prices I could find anywhere. Not long after ordering I received a call from Carlos to thank me for my purchase and supporting his business. We talked whisky and upcomin... Ver mais
Detalhes da empresa
Escrito pela empresa
Aberdeen based Retailer & Whisky Bar in the city centre. Worldwide shipping with more than 2300 whiskies on the website. Champagne, Wine, Rum, Brandy & Tequila available also. Focus on rare, unique, hard to obtain & single cask bottlings with collaboration at heart. Whisky Situation collaborates with distilleries, independent bottlers, bars and venues. No automation. No machines. Just humans that care about drinking less but drinking better. Whisky Festival coming in October 2025
Informações de contato
Reino Unido
- www.whiskysituation.co.uk
Respondeu a 100% das avaliações negativas
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Awesome whisky company that always help…
Awesome whisky company that always help me to get the things that I want and look after their own customers well. The company is a little more human and the owner of the company welcomes phone calls and direct messaging like a concierge service when you're a little more a human being and communicate. Shipping to the US always arrives fine and I keep going back to them so i guess they are doing something right. Thanks a lot Carlos! Keep up the great work
Fantastic customer service.
Fantastic customer service - Carlos is a real star with a passion for what he does which extends to every aspect of his business. I honestly won't buy from anywhere else after just one purchase! Can't recommend this company enough.
Knowledgeable and friendly staff ...
Knowledgeable and friendly staff made it easy for me to discuss options and make decisions on which Whisky's to purchase.
Happy with my experience
Delivery took a wee while, but dispach date was clearly stated in the description. Need to read it all to the very bottom, what I obviously did not. Prompt email replies, so 5* for customer service well earned.
Ordering is easy
Ordering is easy, and the package is shipped within a decent time time window. The package was carefully packed.
5 star service
5 star service. Ordered a bottle that turned out not to be in stock. They messaged me to suggest alternatives and were very apologetic and helpful and even offered a discount on a slightly higher priced item.
Perfect service from start to finish
Perfect service from start to finish. I had a small hiccup which was rectified immediately, and made sure my delivery was prompt and exactly when I needed it
Customer service went above and beyond
Customer service went above and beyond. Super fast delivery too and keen prices. Highly recommended.
Whisky Situation Online Experience
Carlos again gave me a great deal on a bottle I had been wanting. Easy order, payment and quick shipment when it’s convenient for me. Very happy!
No complaints 👌 from me.
GTS Brown Bourbon!
Really pleased with my experience of shopping with the whisky situation. I purchased a bourbon whisky called JTS Brown, I first came across it years ago in the Paul Newman film the hustler and have wanted to try it for about 15 years and have searched high and low and asked numerous friends that have gone to the USA to pick me one up if they saw it and but they never did, I also saw it a year or two ago on a website in Germany or Switzerland but it was like £180 with the postage, so I can’t tell you how happy I’am with whisky situation who ended my 15 year quest to find a bottle of JTS Brown. One last thing the managing director or whatever he was called me on the day of delivery and also sent WhatsApp messages, I messaged back but he didn’t respond so I have no idea/clue as to what he wanted.
brilliant website for rare bottles
brilliant website for rare bottles
i will definitely be returning
shipping is abit slow
Amazing service
Amazing service!
Carlos is a very helpful and kind person who made sure that everything went smoothly.
I will surely order here again!
First class service
Carlos was on hand to make sure everything went smoothly, it was like a concierge service.
Fantastic experience!
I really appreciate your careful packing and quick delivery!
I’m so happy to have this bottle!
Great customer service and value
Great customer service and value. Highly recommended.
An impressive array of whiskies
An impressive array of whiskies, customized guidance for selection, and swift, reliable delivery.
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