Whisky Situation Avaliações 97

Awesome whisky company that always help me to get the things that I want and look after their own customers well. The company is a little more human and the owner of the company welcomes phone calls and direct messaging like a concierge service when you're a little more a human being and communicate. Shipping to the US always arrives fine and I keep going back to them so i guess they are doing something right. Thanks a lot Carlos! Keep up the great work

Fantastic customer service - Carlos is a real star with a passion for what he does which extends to every aspect of his business. I honestly won't buy from anywhere else after just one purchase! Can't recommend this company enough.

Knowledgeable and friendly staff made it easy for me to discuss options and make decisions on which Whisky's to purchase.

Delivery took a wee while, but dispach date was clearly stated in the description. Need to read it all to the very bottom, what I obviously did not. Prompt email replies, so 5* for customer service well earned.

Always great using WhiskySituation.

Beste Service

Ordering is easy, and the package is shipped within a decent time time window. The package was carefully packed.

5 star service. Ordered a bottle that turned out not to be in stock. They messaged me to suggest alternatives and were very apologetic and helpful and even offered a discount on a slightly higher priced item.

Perfect service from start to finish. I had a small hiccup which was rectified immediately, and made sure my delivery was prompt and exactly when I needed it

Customer service went above and beyond. Super fast delivery too and keen prices. Highly recommended.

Carlos again gave me a great deal on a bottle I had been wanting. Easy order, payment and quick shipment when it’s convenient for me. Very happy!

Really pleased with my experience of shopping with the whisky situation. I purchased a bourbon whisky called JTS Brown, I first came across it years ago in the Paul Newman film the hustler and have wanted to try it for about 15 years and have searched high and low and asked numerous friends that have gone to the USA to pick me one up if they saw it and but they never did, I also saw it a year or two ago on a website in Germany or Switzerland but it was like £180 with the postage, so I can’t tell you how happy I’am with whisky situation who ended my 15 year quest to find a bottle of JTS Brown. One last thing the managing director or whatever he was called me on the day of delivery and also sent WhatsApp messages, I messaged back but he didn’t respond so I have no idea/clue as to what he wanted.

brilliant website for rare bottles
i will definitely be returning
shipping is abit slow

Amazing service!
Carlos is a very helpful and kind person who made sure that everything went smoothly.
I will surely order here again!

Carlos was on hand to make sure everything went smoothly, it was like a concierge service.

Fast delivery, very well packed, good price... Thank you!

I really appreciate your careful packing and quick delivery!
I’m so happy to have this bottle!

Great customer service and value. Highly recommended.

An impressive array of whiskies, customized guidance for selection, and swift, reliable delivery.