my order was made on Aug 10, and I received the goods at the end of October. While I had contacted the company on various occasions, I only got an answer to my questions in the beginning, telling m... Ver mais
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Veja o que dizem as avaliações
Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... Ver mais
Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... Ver mais
A empresa respondeu
These skins are absolutely gorgeous! Wildash kept me updated throughout the entire process. Because these are natural products and not mass produced, there was a longer processing time, though Mae Ann... Ver mais
Detalhes da empresa
Escrito pela empresa
Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...
Informações de contato
2-4 Exmoor Street, W10 5TZ, London, Reino Unido
- 02076177667
- woollies@wildashlondon.co.uk
- www.wildash.london
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Item not received…
I placed an order in September costing £170 and still not received it. Shouldn’t even get a one star!!!!
Asked for refund and not received one!
What more can I say
Order at your own risk
Do not recommend. Absolutely do not in any way recommend this online shop. Really poor on every level. Can’t comment on the goods themselves because they have never arrived despite requests for updates. Staff experts at fobbing customers off. You will get no further updates or info. No replies to emails and impossible to get through via phone. Don’t be fooled by the fancy website and promises made. A total waste of money. I will try to get a refund but don’t feel hopeful about that either. Wildash show themselves to be everything horrid about online shopping. Order at your own risk. Buyer beware.

Resposta da Wildash London

Resposta da Wildash London
A very customer centred company that is…
A very customer centred company that is good to buy from.

Resposta da Wildash London
I am very disappointed
UPDATE
To comment on below reply, I have not been refunded I have received no funds after 16 days of a supposed refund. So still out of pocket with no solution being promised. It is now 6 weeks since original purchase and 16 days since cancellation, still no refund . This is how NOT how to run a business or how to satisfy your customer......
I am very disappointed, I ordered a rug 1st Nov to be told it was a 10-14 day wait. It is now the 19th November. I came home as I work away to accept this rug on the 17-19th still nothing. An email tonight saying trouble ith stock, mail etc may be delivered next week when I am not at home, keep trying to tell them I need to change address if so but again no help or any communication. 7 phone calls this week, no return calls, will see if rug comes next week. Will update as appropriate

Resposta da Wildash London
Absolutely beautiful hand made pheasant…
Absolutely beautiful hand made pheasant wreath. Love the colours and selection of feathers
I would give 0 start if I have the…
I would give 0 start if I have the choice. First of all, I placed my order on 15th September, up to now nearly 2 months after, I m still waiting for it. Has been emailing and calling the company, and has given reasons and delivery dates but, it never happened.
Then I asked a refund, the very next day which was 20th October the company emailed saying it's delivered and given me a tracking number, when I checked, UPS showed the label created but waiting for the parcel, 12 days later I checked again, UPS still waiting for the parcel. !!
I asked a refund but the company didn't reply.
I hope nobody else experiencing what I v been through.,

Resposta da Wildash London
Ordered arrived very quickly and very…
Ordered arrived very quickly and very pleased with the rug

Resposta da Wildash London
Poor Customer Serbvice
Despite having been promised my products and having a notification that shipping had been started over 10 days ago, I have still not received my sheepskins. It's a shame that nobody is replying to me on their contact page, as the products really do look gorgeous. Maybe this review will prompt them to ship my goods as promised!

Resposta da Wildash London
Large cotton sofa throws…
Bought two woven cotton throws for sofas. Wildash had an extra large size which we needed with a choice of colours. The items arrived securely packed. They arrived within time stated. Very pleased with the quality.
Will be returning them but reordering in another colour. Hope the returns service is as good.

Resposta da Wildash London
I love their sheepskin products…
I love their sheepskin products luxurious quality beautifully packaged and fast delivery very happy
Long delay
I bought a few things- they’re beautiful and good quality. I’m not happy with the long delay of the one order from 23.08. Thank you.
Another happy customer
staff very polite and friendly and willing to please would recommend to my friends, awaiting my new Throw and can not wait to put it on my bed,
Great service
Lovely sheepskin. Nor disappointed. Arrived quicker than expected. Excellent service
The wreath, the ornaments and the customer service
The wreath and the snowy animal ornaments weren’t worth the money in my opinion.
But what really irked me is the fact that they didn’t respond to my query about being overcharged £10.
That’s the real reason they get 1⭐️ Since they clearly didn’t care about my custom.
Lovely sheepskin rug
Lovely sheepskin rug. Delivered very quick. Great product and excellent service
You won’t be disappoint
Fabulous goods and packing and delivery times were wonderful . So glad I have found you
Product great and service great
Product great and service great. Just had s few issues with the website which you may want to look at, but very happy.
Superb service.
I ordered 4 large sheepskins, they were delivered the following day. Extremely helpful and polite staff. The skins are of excellent quality, I wouldn't hesitate to use again. Absolutely superb service
Purchase returned
Purchase returned, still awaiting phone call from company. Hope my refund won't take as long.
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