Williams & Yates Avaliações 

94
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service and would highly recommend. The team cane to collect a piano which was being shipped to Australia. They were incredibly professional but also friendly. Very careful with the piano... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience, beginning to end. Great customer service from Emma and the team in the office upfront and during the move. The movers themselves turned up on time, in uniform, were professional... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working with Aaron and Louise made the process of moving to Qatar possible in difficult times. As sea freight was not possible or extremely difficult Aaron took us through the process of air freight.... Ver mais

Avaliado com 4 de um total de 5 estrelas

We made a move from London to Paris. We had a furnished apartment, but we had a lot of cartons and a few heavy pieces. Louise was responsible for packing. She and her crew were 5-star exce... Ver mais

Detalhes da empresa

Escrito pela empresa

Williams & Yates is a premium relocation and logistics company specialising in seamless moves, fine art handling, interior design services and secure storage solutions. Whether you're moving home, transporting high-value pieces, or coordinating a full design installation, our expert team delivers a refined and reliable service tailored to your needs.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 33% das avaliações negativas

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4,7

Todas as avaliações

(94)

61 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The guys...Ollie

The guys...Oldie, Jordan and Michael were veffi ie the quick and professional, but we're also pleasant and fun to have around.
Highly recommended , and thank you for a job well done

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

International move from Vienna…

International move from Vienna (Austria) to Hampshire UK.

From the outset Nikki,Aaron, Ayden assisted me with all my queries providing me with an excellent service.

I would particularly like to say a big thank you to the moving crew who were consistently professional, efficient both in Vienna and Hampshire (and cheerful with it)

I would highly recommend all who work at Williams & Yates for International and Internal moves.

Thank you team - Jonathan Case.

17 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ease from start to finish

From start to finish, I felt like I was in safe hands. The introductory zoom call was very meticulous, even sorting parking for us! On our moving day, I was really poorly but the boys handled everything so expertly I barely had to lift a finger. A hugggeeeee thank you to Alex, Ryan & Alan. Particularly Ryan went above and beyond to even install legs on my TV as my TV stand wouldn't fit into the new house. It is slightly more expensive than other but so worth the cost. No regrets!

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and smooth shipping experience

Our experience with W&Y has been positive right from the start. Jake from the sales team was responsive and knowledgeable, and provided us with a fair quote (the price for the service provided was unmatched). Maria who handled the coordination was responsive and reassuring. On the day of the move, Ollie and Jordan were punctual, professional, and efficient - got the packing and loading done in an hour (was supposed to take about 3-4 hours).

We are now waiting for our shipment to arrive in our destination country. Hopefully it will all go well and arrive safely.

Thank you, W&Y!

31 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I honestly cannot recommend Williams…

I honestly cannot recommend Williams and Yates highly enough. From start to finish the entire experience was smooth, professional, and completely stress free. Moving is usually overwhelming but this team made it feel effortless.

A huge thank you to Dylan, Marlon, and Victor who were absolutely outstanding. They arrived on time, worked efficiently, and handled everything with real care and respect. Nothing was too much trouble and they treated our belongings as if they were their own. Their teamwork was impressive and their positive attitude made a long day genuinely enjoyable.

If you are looking for a reliable, trustworthy, and hardworking removal team then Williams and Yates is the company to choose. Thanks again to Dylan, Marlon, and Victor for making our move such a positive experience.

20 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Williams & Yates arranged for transporrt of our flat contents from London to the States

Williams & Yates arranged for all the details of transporting furniture, rugs, artwork and kitchenware from our flat in London to our home in the States. At every step, their team was wonderfully responsive and impressively professional. The process began with estimated expenses of the move, and once we'd signed on, they orchestrated packing our things in London, keeping us informed about progress of transAtlantic and cross U.S. transport and delivery/unpacking at the end. They also helped with the customs and insurance paperwork, which was greatly appreciated. Their team took excellent care of our things, which arrived in great shape. I would highly recommend this firm to others.

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Williams & Yates has been a really…

Williams & Yates has been a really great company to deal with. All staff have been polite and helpful. The process from quotation to order booking was clear and quite straightforward. Our only slight criticism is the time to receive sailing dates has been longer than anticipated.

Jake Hill completed our booking and was super responsive to our communications.

Nikki Jones was absolutely brilliant at solving a collection issue we had & resolved it in record time for us. It made a very stressful situation much nicer!

Finally, our move manager Maria Rodriguez has been so very helpful & extremely patient as we've experienced a few hiccups (from our end, not Williams & Yates!). She has been a pleasure to deal with & we would happily recommend Williams & Yates to others. They really have gone above and beyond for us with complications we have faced.

Thank you all!

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not as advertised. Would not tecommend.

We had a two day house move booked in. This is a five bedroom detached house for context.

Team arrived early on the first day, in an average-sized white van. Not the nice large branded vans shown on the website, clearly a subcontractor and a team of younger people. They started packing up and then said there was a problem because they ‘hadn’t seen’ the loft and the downstairs bedroom. This despite the sending over an inspector beforehand who took a video of the house to give an accurate quote.
I agreed to pay extra for another man for day 2. Not ideal and not my fault but obviously just wanted to get moved.
They did one run to the new house on the first day, finished work at 1:35pm and went home with at least 2/3 of the house still to be done.

Came back on day 2 and they were immediately stressed that they would have to make ‘more than one run’ in order to finish and made sure that we knew it
One of our beds wouldn’t come apart so they broke it to make it fit on the van, and then left it in the new bedroom in pieces.
Took forever attempting to put the beds back together and clearly weren’t skilled in this dept, delaying the entire move. We now have two beds that used to lift up with under mattress storage that now do not.
Sky Glass TV has scratches on the screen, but at least it ended up in the new house. Unlike the tv in my bedroom which they left behind because it wouldn’t fit on the van and would mean another run. ‘We’ll take the stand off do you and you can fit it in you car’. Yes. Great. Just what I’m paying nearly £4000 for.
Complained and was given the standard ‘fill in this form with all your details of the purchases of these items including receipts of the original purchases etc etc and we’ll put it to the insurance’. You’ll obviously have to pay the minimum as per the contracted terms’.
They harass you to get you to go with them and then drop you like a hot brick once the job is in motion.
Wouldn’t use again.
Wouldn’t recommend.

25 de novembro de 2025
Avaliação não solicitada
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Resposta da Williams & Yates

We are sorry to see you are not happy with your move, we can assure you your move was not subcontracted, this is not something we do so we are not sure what you mean by this.

Your move coordinator is in touch with you and we would love to get things resolved.

Avaliado com 5 de um total de 5 estrelas

they helped us move a robot between…

they helped us move a robot between locations. a relatively small item but easy to damage or break parts of it if not done carefully. experience with the moving crew was convenient and stress-free and done in 1.5 hours or so

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

Thank you for taking the time to leave us a review! We move all sorts of items but a robot is certainly unique.

Avaliado com 5 de um total de 5 estrelas

Recommend 100%

The crew Ollie , Josh and Ed were wonderful, really helpful, nice and polite. It was really a smooth experience and definitely would recommend !! Thank you for making it so easy

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

Thank you for your positive review, we will be sure to pass this feedback onto your move team.

Avaliado com 5 de um total de 5 estrelas

Best Service Ever

I cannot praise this company and their staff enough. Emma Bunyan, my appointed caseworker for my move to Australia from the UK has kept me updated and informed throughout the entire process. In addition she was friendly and supportive throughout.

Alan, Louise and Myles, who were my removalist crew on the day were brilliant. They worked fast and efficiently and were very friendly and helpful and their skill and experience was clearly evident.

The stress of packing up my 20 years of living in the UK was certainly made much less stressful and easier by the fantastic level of service from all involved with my move.

If you need to move across town or across the world you will not go wrong if you use Williams and Yates, I can wholeheartedly recommend them.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

Thank you for your feedback, this is a really nice review to receive and we will be sure to pass to the team on your move! Best of luck in your new home.

Avaliado com 5 de um total de 5 estrelas

Fabulous removals company

William & Yates moved me from Warwickshire to Bedfordshire last Monday. The day was stressful but the staff were amazing. The day started off with Emma from the office calling to let me know who was coming and when. Dillon and his team arrived on time and packed up my home in no time at all. We then went down to my new home and the team waited patiently until we had the keys. Although it was a long day they left the same as they came smiling and extremely polite. I cannot fault the service from start to finish, highly recommend.

24 de novembro de 2025
Avaliação não solicitada
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Resposta da Williams & Yates

Thank you for taking the time to leave us such a nice review!

Avaliado com 5 de um total de 5 estrelas

Smooth and efficient furniture move

Smooth and efficient furniture move. 10/10. Crew members George, Myles, Alex & George are all incredible. Would recommend.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

This is a great review to receive thank you. Best of luck in your new home.

Avaliado com 5 de um total de 5 estrelas

Stress Free Start to Finish

The teams at Williams & Yates made our entire move process stress free.

13 de outubro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

Thank you for your review, we wish you all the best for the future.

Avaliado com 5 de um total de 5 estrelas

Williams and Yates.

I recently visited Williams and Yates Shippers, who are assisting us with the shipment of goods to the USA. Up to this point, communication with the team has been excellent, and meeting them in person only reinforced our confidence. Maria, Martin, and Mark were all extremely pleasant, helpful, polite, and courteous.

We also want to acknowledge the team members who collected goods from our other locations — they, too, were incredibly kind, helpful, and caring throughout the process. Their professionalism and attention to detail have truly stood out.

The warehouses are new, very clean, and well-organized. We genuinely couldn’t have asked for a better team to handle our move at this stage. We highly recommend them. Thank You!!

21 de novembro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

What a great review! Thank you for taking the time to leave such detailed feedback, we will be sure to share your review with all involved with your move.

Avaliado com 5 de um total de 5 estrelas

Exceptional Service from Start to Finish

Our experience with Williams & Yates has been outstanding. Their client service is genuinely the best we’ve encountered — responsive, supportive, and incredibly patient. Our move (London-California) was unusually complex: the date shifted multiple times, and the entire process stretched over more than a year due to circumstances outside our control. Not once did the team make us feel like an inconvenience. They handled everything with calm professionalism and a relationship-focused approach that’s rare in this industry.
Special thanks to Ayden, Jake, Maria, and especially Aaron, who guided us through the final stage with clarity and care. The packing and loading in London were fast, efficient, and handled with real attention to detail. The crew — Dylan and Ryan Harrison — did an exceptional job preparing everything for shipment.
Our belongings arrived in California quicker than expected. Most of the timeline delays happened on the U.S. side due to customs and reconsolidation, but even there, the partner company was organized and professional. Everything was delivered safely, with minor, reasonable damages — all the important pieces arrived in perfect condition.
We felt fully supported and safe in their hands throughout the entire process. We highly recommend Williams & Yates to anyone looking for an international moving company that combines excellent service with genuine care for their clients.

15 de outubro de 2025
Avaliação não solicitada
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Resposta da Williams & Yates

We are so pleased you felt supported by our team, this is the sort of feedback we strive to achieve. Best of luck in the future.

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

Great experience from start to finish. Polite and professional team, well organised, excellent care taken with all packing. One step up from any other removal company I have used previously.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Williams & Yates

Resposta da Williams & Yates

Thank you for your feedback, we really appreciate the time you have taken to leave this review.

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