Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Trzymajcie z wysoka postawiona nogą od tej firmy lichwiarskiej napewno nie polece jej swoim znajomym a wrecz przeciwnie napisze na portach spolecznosciowych zeby nie brali u nich pozyczek ze wzgledu n... Ver mais

Avaliado com 1 de um total de 5 estrelas

Najgorsza instytucja finansowa na rynku. Przeglądając umowy moich klientów jak patrzę na te koszty prowizji 90% to mnie krew zalewa! Do tego jak klient spłaci ,pożyczkę to biorą na niego klauzulę wyko... Ver mais

Avaliado com 1 de um total de 5 estrelas

Pieniądze na koncie miały byc w kilka minut max do 15 minut bo ja jak i Wonga mamy ten sam bank nest bank. Ale oczywiście Wonga nie wywiązała się z umowy ze pieniądze będą w kilka minut tylko jak zwyk... Ver mais

Avaliado com 2 de um total de 5 estrelas

Słabo, 1 pożyczka niby za darmo ale jak chcesz ją wziąść, klikasz, wyskakuje na cały ekran propozycja pożyczki już oprocentowana i nie da się zamknąć tego okna i wrócić do darmowej, ciągle wyskakuje o... Ver mais

Detalhes da empresa

  1. Serviços Jurídicos e Governamentais

Informação fornecida por fontes externas variadas

Wonga products are designed to minimise the stress of borrowing by bridging the gap between your cash shortfall and when you’ll be able to sort your finances. We offer short term loans from £50 to £2,000. Borrow from 1 day to 6 months. See all your costs upfront and repay early at no extra cost. Over 18s, subject to status. Warning: late payment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk Representative example: £200 for 17 days. Interest Rate: 292% pa (fixed). One repayment of £227.20. Representative 1,461% APR


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,2

Todas as avaliações

(1.623)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy process

Easy process, quick release of funds and crystal clear repayment terms. Very impressed!

22 de agosto de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Best of the bunch

I was unable to make my payment this month because I work freelance and June is the quietest time of year. I emailed Wonga to explain and got an email back in a couple of days saying they would suspend all interest and collection activity for a month. I didn't even need to speak to them. I am impressed by this. Wonga are definitely the best of the short-term lenders.

20 de agosto de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I applied for a Loan with Wonga and…

I applied for a Loan with Wonga and received the cash In minutes. Literallly.
I was very happy.
Try Wonga. Compared to others It Is not a waste of time and It Is not a scam.
Thankyou Wonga

20 de agosto de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great loan company

Great loan company, let’s me pay back early with less interest and allowed me on my first loan to extend my repayment date as I got my payment date confused. Very helpful customer service.

18 de agosto de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

I've used wonga on a few occasions and have to say have never had any issues you are sent texts when a payment is due great service

16 de agosto de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Penalised For Complaining...

Asked on 24/04 for account to be frozen while a complaint was being investigated. This was done fine and received an email saying account would be frozen for 38 days. This should have taken me to 01/06. Following the final response, my account did not get unfrozen therefore I was unable to pay using my account online. Got a late payment marker added to my credit file for May even though account should have been frozen until 1st June therefore no payment in May to actually miss, called on 7th June (this is the date I noticed the late payment marker) to complain and asked for account to be unfrozen. Wasn’t given the option to pay over the phone so assumed I could only do it via my online account. Strung me along for another 8 weeks while looking at this complaint however account still hadn’t been unfrozen So was still unable to make payment. Now have three late payment markers logged against my file which has brought my credit score down from 597 to 434, through no fault of my own. Final response to the complaint about late payment markers came through last week. Apparently as I didn’t call to rectify, any late payment markers are valid. I did call. I wasn’t given the option to pay over the phone. I can’t pay if my account is locked. Replied saying I did call but no one offered to take the payment there and then however received a reply saying they’d already given me a final response and that my only other option was to take it to the ombudsman. Didn’t even offer to reinvestigate taking in to account the fact that I did call. Taking complaint to ombudsman now as they don’t seem to care about customers very much. I feel like I’ve been penalised for complaining in the first place. Won’t recommend to anyone ever again in future. Terrible company to deal with and have completely screwed up my credit file.

EDIT: after being asked to email their Trust Pilot complaint address, I didn’t even receive an acknowledgment to my email. Eventually emailed them back this morning only to receive an email this afternoon basically saying the same as the previous complaint response said. Absolutely pointless waste of my time. Loyal customers mean nothing to these people.

15 de agosto de 2018
Avaliação não solicitada
logotipo da Wonga

Resposta da Wonga

Hi

We would like to look into this for you. To help us investigate, please email TrustPilot@wonga.com and someone from our Customer Relations team will be in touch.

Thanks

Avaliado com 3 de um total de 5 estrelas

Have used Wonga many times over the…

Have used Wonga many times over the years. Fast, efficient and not the most expensive out there. I have used them for short term loans only so cannot comment on their other services. Had issues with the automated website trying to amend my account details, used the 'chat' option...mistake...they didn't understand the question, repeated queries and we're of no help at all. Website finally worked and loan approved. In my bank within minutes.. Good to know they are there when needed.

13 de agosto de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I used wonga for a small short term…

I used wonga for a small short term loan, the payment was almost instant to my bank account and got me out of a sticky situation. I even saved money paying back early. Recommended

13 de agosto de 2018
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais