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World First Travel Insurance Avaliações 

12.220
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from Steve, at World-First Travel Insurance today - I have been shopping around for quotes for a while. He dealt with pre-existing medical conditions in a sensitive, thorough way.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don't go away very often, but I've used World First a number of times. Several of my holidays have been quite complex, but I've always been able to get insurance that meets or exceeds my needs. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really helpful people who spoke to you to understand the details of your pre existing conditions rather than just tick boxes or yes/no with no context. Will definitely use World First again

Avaliado com 4 de um total de 5 estrelas

I have been with world first travel insurance ever since I had my mild heart attack over 15years ago. Back then there wasn’t many people that insured you for holidays certainly not for annual vacation... Ver mais

Detalhes da empresa

  1. Seguradora de Viagem
  2. Corretora de seguros
  3. Companhia de seguros

Sobre World First Travel Insurance

Escrito pela empresa

When we launched in 1973, our aim was to make travel insurance fairer. We succeeded! Today we provide cost-effective cover to all sorts of people, going to all sorts of places. And our flexible options make it easy to get the policy that's perfect for your plans. Get a quote now

What can you expect from World First?

Escrito pela empresa

New cover for COVID-19
All policies automatically include our COVID-19 cover. See our website for more details.
Choose your level of cover
With multiple levels of cover to choose from, you only ever pay for what you need.
Cover for medical conditions
Sophisticated medical screening means we can cover thousands of conditions, for less than you may find elsewhere.
Your cover, your way
Create a policy that's perfect for your plans with flexible extras like cover for gadgets, cruises and even winter sports.
Go explore!
We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
Getting active?
All policies include cover for more than 150 sports and activities - such as tennis, bungee jumping and surfing.
UK customer service team
Our friendly customer service team is based right here in the UK.

Count on it...

Here’s what we can promise you.

Here’s what we can promise you.
  • 14-day money back guarantee
  • No credit or debit card fees
  • 24/7 access to English-speaking emergency medical assistance helpline
  • Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(12.220)

265 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent customer service and prices

I was recommended World First Travel Insurance by a friend after getting excessive quotes from other companies.
The customer service advisor, Jess, was very helpful and thorough when going through my medical history. The price was extremely competitive and would not hesitate in using World First Travel Insurance again.

15 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

competitive quotes competitive prices…

competitive quotes competitive prices and gelpful friendly staff.
bought two policies for two different travel dates but only got sent a copy of one policy twice. This has now been corrected with small refund sent but still wait a hard copy of one of the policies

14 de janeiro de 2026
logotipo da World First Travel Insurance

Resposta da World First Travel Insurance

Good afternoon Mr Johnson,

Thank you for taking the time to submit your kind review.

I can only apologise that you received two documents the same. I have now resent the second policy to you, this should arrive within 3 – 5 working days.

If you experience any further problems or issues, please do not hesitate to contact us. We can be contacted on 0345 9080 161. Our phone lines are open Monday to Friday 09:00 until 17:00.

Kind Regards

Nicola

Avaliado com 5 de um total de 5 estrelas

This is the second time we have used…

This is the second time we have used world first, I had to ring for the quote as I had a cancerous tumour removed two years ago and couldn’t find the particular tumour on the website, phone was answered promptly, and at the end of the call I had travel insurance for me and my partner, other companies who stated they insured cancer wouldn’t insure me, even though I was cancer clear after the op. Fantastic service and no press for one for this etc… just straight through to a person and on with the quote, I would highly recommend this company.

13 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Horrendous service,

Horrendous service,
I am on holiday and I had a sudden blurred vision that seems to be permanent. World first insurance arranged an online consultation with a GP on January 1st. The doctor told me he was going to send me a report. 36 hours later and despite several requests I am still waiting for it.
Today I decided to have a face to face at the nearest A&E at the nearest medical centre, it is private. The doctor saw me within 5 minutes and told me to go urgently to the main hospital one hour away from here in order to see an opthalmologist. But before leaving the private medical centre needs payment.

I have been waiting more than 2 hours for the medical team of world first travel to guarantee the payment, I have emailed them the medical report of the private doctor and email from the private centre, spoken to world travel insurance several times telling them to send an email of guarantee of payment.
And no response.
Every time I call world travel they tell me that the medical team needs to have a look at the medical report and to wait!
The staff answering the phone out of office hours seems to be in a call centre in India with a phone like of very poor quality and with call handlers hard to understand and unhelpful.
Claim number given by medicalops: 814575

2 de janeiro de 2026
Avaliação não solicitada
logotipo da World First Travel Insurance

Resposta da World First Travel Insurance

Good Morning

Thank you for providing your claim reference after a request for more information so we can help you with this.

We will contact the Insurers on your behalf who deal with all claims directly and ensure that they contact you as soon as possible so that this can be dealt with for you.

Kind Regards

Shushanah Rothwell
Senior Administrator

Avaliado com 5 de um total de 5 estrelas

Tom was so very helpful

Tom was so very helpful, when you are HIV and have dealing with cancer it’s so tough to get cover for a simple holiday, Tom walked me through everything and assisted me to get the cover and peace of mind I needed, he was kind, patient, and so very calming in a very difficult circumstances. I would now not go to any other company. I am so grateful to know that everything is ok and we are covered. Well done Tom !

8 de dezembro de 2025

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