i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless... Ver mais
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Veja o que dizem as avaliações
They were happy to change my order at the last minute and delivered it seamlessly. Really happy with the experience.
Item posted quickly. Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five h... Ver mais
The staff were very helpful during both the research calls prior and to the purchase that I made. My only complaint, which is minor, was that I did not receive emails either confirming the purchase o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our staff are all musicians and have real life experience in live performance and touring, sound mixing, digital and analog recording, system design and music tuition. Our goal is to make sure that you get the right equipment for your needs and then have the support to help you thereafter. Musical instruments are our passion and our staff have the knowledge and experience to guide you in the right direction.
Informações de contato
809 Nepean Hwy, 3187, Brighton East, Austrália
- 03 95578600
- sales@worldofmusic.com.au
- www.worldofmusic.com.au
4,4
Excelente
2 mil avaliações
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Store staff very helpful
Store staff very helpful. My online order of a vdrums kit was delayed coming directly from Roland's warehouse. Staff from world of music helped allot and I was able to come and pick up from the store in order to receive the kit in time for my son's birthday. Excellent customer service, went above and beyond!
4 de janeiro de 2024
Unbelievable deal on Boss SDE3000EVH
I’ve been a customer previously but not for some time. While looking for competitive details on my next purchase, these guys smashed it. Up to $150 cheaper! Add great customer service and prompt delivery, what else could you ask for?
9 de janeiro de 2024
Resposta da World of Music
Hey Tony,
Hope you're doing well. Just wanted to drop a quick note to say thanks for taking the time to chat with me on the phone just now. Your input was really appreciated, and I will pass that on to our dispatch team.
If there's anything you need or if you want to get something from us in the future, feel free to reach out to me directly and I'll get you sorted.
All the best Tony,
Mitch
Store Manager
Happy Camper!
Fast delivery, competitive price. Very helpful in assisting me to chase up a lost gift card to apply to this order.
3 de janeiro de 2024
World of Music Top Class Music …
World of Music Top Class Music Store Their customer service is the best that i have had congratulations to all at World of Music Cheers
24 de dezembro de 2023
I was told my order was going to be 1-2…
I was told my order was going to be 1-2 weeks on the 6th December. I received it on the 27th December. It wasn’t sent until I followed it up.
22 de dezembro de 2023
Resposta da World of Music
Hi Gerard,
Thanks for taking the time to let us know about your order. December is always a tricky time with suppliers and couriers going into overdrive but I do apologise there was a slight delay in us receiving the Pre-order into the store. I did look into the shipping time and coincidentally we had already booked the stand for shipping only an hour before you texted asking for an update. Australia Post do generate tracking info on our behalf which is emailed out so that should have gone through to your inbox at the time we booked it in, apologies if that was missed. As a show of good faith I have just put through a refund for the shipping portion of your order.
Let me know if there’s anything else I can do for you Gerard.
Best regards,
Mitch
Store Manager
I bought a Guitar from Sydney
I bought a Guitar from Sydney, it arrive in well condition. An item that I ordered was put of stock and the team from World of Music contact me straight away to offer a substitute so they could ship my order quick, great service
17 de dezembro de 2023
Efficient service
18 de dezembro de 2023
Five star experience
From placing my online order to delivery World of Music get a massive thumbs up from me. Excellent service all the way and great value. Many thanks, Jan
6 de dezembro de 2023
Purchasing a Roland GP3
I purchased the Roland GP3 recently. I phoned to discuss my choice and found the staff interested and helpful. They organised prompt delivery. I can recommend using The world of Music for a piano purchase. Thank you Lyn Dultz
12 de dezembro de 2023
Excellent service and speedy delivery.
12 de dezembro de 2023
So Far, so good
So far experience has been excellent. Bought a ‘package’ but one component not available. Everything else dispatched promptly and arrived in good time in excellent condition. Hoping last piece will arrive likewise once it is ‘in stock’ from manufacturer.
4 de dezembro de 2023
Immediate assistance
I sent a gift voucher and managed to mess up the process due to my ineptitude with IT. World of Music answered my email asking for help immediately and the problem was solved.
3 de dezembro de 2023
Postage and price
11 de dezembro de 2023
Excellent product and delivery service
11 de dezembro de 2023
Quick customer service
Could not locate tracking number however one phone call and was sorted whilst I was on the phone.
29 de novembro de 2023
Seamless online service with product…
Seamless online service with product arriving on time, would purchase from World of Music again.
27 de novembro de 2023
service
The boy serving us was very nice and did a very good job helping us find the guitar perfect for me the granddaughter of Geoffery white.
3 de dezembro de 2023
i love this store in person
i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless - world of music packed and posted my order very quickly but that point becomes moot when the carrier service is completely lacking
2 de dezembro de 2023
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