i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless... Ver mais
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Veja o que dizem as avaliações
They were happy to change my order at the last minute and delivered it seamlessly. Really happy with the experience.
Item posted quickly. Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five h... Ver mais
The staff were very helpful during both the research calls prior and to the purchase that I made. My only complaint, which is minor, was that I did not receive emails either confirming the purchase o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our staff are all musicians and have real life experience in live performance and touring, sound mixing, digital and analog recording, system design and music tuition. Our goal is to make sure that you get the right equipment for your needs and then have the support to help you thereafter. Musical instruments are our passion and our staff have the knowledge and experience to guide you in the right direction.
Informações de contato
809 Nepean Hwy, 3187, Brighton East, Austrália
- 03 95578600
- sales@worldofmusic.com.au
- www.worldofmusic.com.au
4,4
Excelente
2 mil avaliações
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Will go back again and again
Have purchased from them before. Always had great customer service, they really care about you. Their products are always of the highest quality and their prices are competitive.
7 de junho de 2023
Fast shipping very happy
31 de maio de 2023
Very fast delivery and yeah not much…
Very fast delivery and yeah not much else to say product was all there and not damaged or anything
24 de maio de 2023
The best Music Store!
The best Music Store! Super quick delivery and amazing customer support. Thanks and will buy again.
21 de maio de 2023
Amazing service! Thanks Emile!
Just purchased my first guitar at world of music. The staff were super friendly and helped arrange a bundle for me over the phone. Not only were they efficient but they recommended me some great gear!
2 de junho de 2023
Avaliação não solicitada
Good Communication & Service
Good communication/helpful - were able to update the delivery address in time before it was sent as I'd moved interstate. Very happy with my new bass. :)
23 de maio de 2023
Need alternative delivery services
Item posted quickly.
Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five hours via startrack express.
21 de maio de 2023
Great service good communication
21 de maio de 2023
Even though there was a little hiccup…
Even though there was a little hiccup at the beginning, Mitch ( store manager) was FANTASTIC! Super on top of things, quick to respond to my emails and super helpful. The whole process from ordering my piano to receiving it was very fast. I’m a happy customer.
17 de maio de 2023
Good service
Good service. Prompt replies via text messaging, always helpful. I'm happy with my recent purchases from WOM. Good work, team
14 de maio de 2023
Awesome service!
Great rapport with the sales team. Even though one of the two items was not available at the time, they made arrangements to have it sent without further delivery charges. Great work :)
11 de maio de 2023
Best price, sloppy delivery.
Best price, including delivery from Melbourne to Brisbane.
The delivery was understandably delayed because of a long shipment.
I explained that we would be away for several days, but would like to receive the delivery the day after we arrived home. For various reasons, it wasnt even sent until 2 days after I phoned to find out when it was going to arrive... not satisfying.
7 de maio de 2023
Resposta da World of Music
Hi David,
I appreciate you taking the time to share your feedback. I do apologise that there was some confusion regarding the delivery date. Since we cannot guarantee specific arrival dates with our free shipping service, when you requested that we postpone sending the unit due to your absence, the staff member you spoke to assumed that you wanted it shipped after that date to avoid missing the delivery, rather than it arriving on a specific date. Thank you for bringing this to our attention, and I will make sure to improve our communication to avoid such misunderstandings in the future.
Please don't hesitate to contact me directly if there's anything I can help you with in the future and I'll make sure to get you sorted.
Best regards,
Mitch
Store Manager
Stocked product at a good price
Stocked product at a good price. Fast delivery to a remote area
7 de maio de 2023
Received order thanx.
5 star service company. Best prices by far, excellent products, professional customer and delivery service by the team and courier. Item arrived securely packed new and factory sealed. Highly recommend 5 ***** star company. Thanks again.
16 de março de 2023
Avaliação não solicitada
Resposta da World of Music
Hello John,
Appreciate the kind words! Thanks for taking the time to leave your feed back. Glad we could get you sorted John.
Please don't hesitate to let me know if there is anything else we can do for you, John.
Best regards,
Mitch
Store Manager
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