World Travel And Tours Ltd Avaliações 35

World Travel and Tours Ltd looks reliable and professional with smooth service, clear communication, and a well organized travel experience overall.

Great guys very friendly

The whole process was a smooth and straightforward experience.This was made possible by Khan, the customer service representative who provided excellent customer service during the booking.He was patient and professional,he took time to explain everything clearly.His support made the whole process smooth and stress-free.

In hindsight, this is very obviously a scam. Someone clearly not UK based, promising things and trying to get you to make a decision quickly so that they can scam you as fast as possible. Luckily it was ‘only’ £50 for me but please be aware this is a scam, and that the handful of reviews all suspiciously done on the same day praising them are also fake.

The response time of the team is very fast.Special mention Jalal and Khan

Always buy my ticket from this travel agency and they are very helpful and very flexible with their payment method. I alway paid my instalment and booking is very easy with them
Never have any problems with my flight or booking with them . And my contact agent (Jalal) is alway on the phone when you need him .

Car rental service was smooth and hassle-free. The vehicle was in good condition and arrived on time.

The hotel they arranged was clean and comfortable. It matched exactly what they promised.

I’m very pleased about the reservation and they’re very efficient and good agents. They’re the best.

My trip was excellent to the help of Jalal he

I am still awaiting refund of my money 2 years on
The team took my money for 4 tickets to Africa and issued only one, and since then neither refunded £2967 balance of my money or issued the 3 outstanding tickets.
Hello World Travel directors please refund my money now.

I paid £3,800 to World Land Travels in December for 4 airline tickets to Nigeria. The money was transferred to their Lloyds Bank account. Out of 4 tickets, only ONE was ever issued – the other 3 never appeared (outstanding £2967).

My wife, daughter, and sister-in-law were due to travel on 18th December, but Mr Khan never issued their tickets. Instead he issued multiple tickets that were invalidated when we checked them on line. He lied that the numbers was wrong, but did not know we called the airline, who commented that the ticket is not a scam. Mr Khan, proceeded to dodge my calls, fed my wife daily excuses, and demanded an extra £3,000 on top of what was already paid. When I pressed him to meet at his “office,” he refused – and no wonder. The address he gave is a derelict, abandoned house.

This is not an isolated incident. Looking at other reviews, the same pattern of fraud is clear: take money, issue one ticket (if any), and keep the rest. This is not incompetence – it’s a scam.

👉 @Trustpilot – Please investigate and suspend this company’s profile.
👉 @LloydsBank – You are hosting an account being used for fraud. Do the right thing and protect consumers.
👉 @ActionFraudUK and regulators – Multiple victims are reporting identical cases. Act now.
👉 @BBC – Help expose this fraudster and stop him from stealing from hardworking families.

This is my hard-earned money, stolen. World Land Travels is tarnishing the name of legitimate travel agents and destroying public trust. This company is fraudulent and must be shut down.

⚠️ Warning to consumers: Do not trust World Land Travels. They will take your money and provide no service.

We paid £2,967 (£989 each) and a fourth ticket for £833 towards our trip to Nigeria in December which made up a total of £3,800 to World Land Travels for 4 airline tickets. The funds were transferred via bank transfer to their Lloyds Bank account. Out of 4 tickets purchased, only ONE ticket was ever issued – the remaining 3 tickets are still outstanding. I can see same pattern in the complaints here on the company page.

We were to travel on the 18th of December and every day Mr Khan had a new story why he has not issued our tickets. He, eventually sent us a fake ticket and when we checked online with Turkish airline, it was a scam, we were told to contact the agent. My sister called him and he stated that we should pay him extra money ( £3000) which we agreed to, as we needed to go and celebrate with our family, however, my sister suggested coming to pay him cash physically and get our tickets. He declined my sister coming to the office, because he knows that the office address he has on companyhouse registration, is fake and does not exist. He then went cold, stopped taking our calls and only send texts, "I will get back to you". This is nine months later and Mr Khan is yet to refund us.

Booked a flight with them for my whole family in Jan. to fly on July 2025. Already paid £3,500 only to be told that we are not flying and that the airline cancelled our flight. They are charging additional £1000 to find a different flight. They have dismissed our calls and email. Also postal letters don’t get delivered on their registered address on their invoice. No flights provided and they’ve got our money. All scam, I don’t know how this people can sleep at night for doing things like this to others. They are hard work earned money that you scammed from us. I hope no one else will get scammed by this travel agency.

With regards to your reply. I was not late with the payment. It was an installment and every month I am sending payment, why are you only informing a month before my flight about it. You waited until I made majority of the payment. The issue is that you didn’t provide me with a ticket and no refund given. You’ve got my £3,500 with no flights and refund. You can’t possibly say that you are keeping the whole £3,500. There must be some refund there.

We booked an AC van and agreed a price. On the day they could not send a van so sent a car instead. This was tight space for our needs and not comfortable but it did get us to the airport.
The owner was reluctant to drop the rate but eventually did knock a very small amount off.
Our driver was really pleasant which earned a rating star but I would not use this firm again

Good customer service
Amazing manner of approach to customer. I will highly recommend him to family and friends.

Raymond Gray
I had a very good service and deal from him, with a payment plan . Am Travelling in November 2025 to Ghana by British Airways premium economy.
Very much recommend to all .

Had a very horrible experience with the company, through Mr Khan.
My wife introduced him and World travels and tours to me as a reliable company and I sent money for booking of British Airways to Mr Khan in the sum of £850. Three days later, my wife sent a fake ticket purported to have been sent from Mr Khan.

We tried to confirm the ticket but it returned non-existent.

Almost twelve days after money was sent and on the day before that trip in the night around 11pm, my wife sent
me a message from Mr Khan that the flight has been cancelled. I said it's impossible for an airline to cancel a flight and not inform customers days earlier. We requested for the e-mail of that cancellation but he never sent it.

We couldn't sleep till 4am and started looking for another flight as my trip was urgent and needed to be made that day. He said he can book only a one way ticket with the £850 he had collected ten days earlier which was for a round trip ticket. Out of desperation, we accepted. Yet he went ahead to request that additional money be added to the £850 again for just a single ticket. At that point, we ask for refund and after so much back and forth, he refunded only £600, leaving balance of £250,knowing that flight for that same day would be super expensive.

It Has taken a lot for him to refund the remaining £200 and a lot more for the final £50 to be refunded on Saturday 19th April,2025 after so much pressure.

This attitude is not only rascally but highly repugnant and detestable for a company that desires loyal customers.

When we deal with customers, we must understand that a good or bad review is the experience and aftertaste you leave in the mouth of satisfied or unsatisfied customers.

I cannot praise you when you played me...

I had the worst experience with world travel and tours Ltd , they accepted to book a flight for me and even sent me a booking confirmation, 10 hours to the trip they called that the airline did not agree on the already paid amount and asked for me to add a whopping 700£ to the booking , what that means is the booking confirmation that was sent to me was fake and they wanted to manipulate me into paying more at the dying minute, they took several weeks to refund my money and paid it bit by bit after many treats and did not treat me as a customer ,I urge who ever want to do business with them to think twice of that decision as they can not be trusted .the agent who attended to me he’s name is Khan very rude and very unprofessional.