Wren Kitchens Avaliações 

We are partially through the fitting of our kitchen at this point. We are pleased with the fitters and the quality of the units. Wren has also dealt with a couple of queries we had very professionally and swiftly.

J Taylor was very efficient & professional. Excellent customer service provided

Spoke to Bethanie last week Friday regarding a refund that I hadn’t received and queried some surplus items. We agreed on a video call on Monday, 17th as I was tight on time. Bethanie called me as promised and went through each item with me. Not only did she solve the confusion with my refund. She also took the time to go through the other items with me and arranged for a refund as a gesture of goodwill. She was polite professional efficient and friendly and I’ve already received a refund for one of the items so many thanks, Bethanie much appreciated.

Although there was a bit of delay in ordering our bedroom furniture as there was a back log with not having a fitter, we did eventually have a delivery date. Delivery was excellent then following week the fitter contacted us and arrived next day. They both worked all day in one bedroom then returned next day to complete the second room. The standard of fitting, communication and slight changes that was necessary was complex to a very high standard. I have no problems in coming back to have my third room also renewed. Thank you

Jordan was on time really friendly and explained the process brilliantly!

Very efficient process getting damaged or missing items sent to me asap. Cheers Kay.

Roy was excellent: punctual, courteous and efficient.

I recently contacted wren customer service for a replacement cabinet for my kitchen. I went back and forth for 3 weeks, with explaining what is required and at first was just sent a door, than sent set of emails with instructions, confirmations, and payments, but not sure what was to come. I was nearly disappointed with the customer service. Finally got in contact with Lauren Jade who did not only understand my frustration but also offered to compensate with the free delivery of the unit I needed. I especially would like to thank Lauren for her understanding.

Kitchen measure up. very friendly and professional service from Tim Marks 😁

Gary came out to measure my kitchen . Came on time and was very friendly and answered all my questions. Highly recommend.

Mark Reynolds was the rep. that came. He was friendly, polite and quick.

Great experience with Richard. Quickly managed to order a drawer insert for me . Thanks

AWFUL AWFUL AWFUL. Avoid at all costs, and go local. Supplied several incorrect parts for our kitchen, measured and cut completely wrong and unwilling to compensate or provide new units for a month - leaving me without a kitchen. Customer service absolutely shocking -don't be lured in by their marketing.

In response to Wren's reply - the compensation offered is £300, not enough to cover a day from my kitchen fitter. The additional work is going to take at least an additional 2. I have paid for the time they couldn't work as a result of your mistake. And yes, you've supplied the units I have actually paid for, not the wrong ones you sent - so this isn't 'free of charge' it is the very basics you'd expect, to receive the goods you've paid for...

Chris Harrison was great, very knowledgeable.

9 months after installation we were experiencing a problem with the tap that Wren had installed. I phoned the installation team and spoke with Lyndsay. She was so helpful and knew what the problem was immediately.
She ordered replacement.ent parts straight away, which we received the following day. Very impressed. Thank you Lyndsay

Thandazani moyo. Excellent service 10/10 :)

Lee Albrow provided an excellent service today. Professional and friendly, would recommend him to anyone.

We had an excellent delivery experience from Wren thanks to Ben and John. They were efficient, polite, knowledgeable and arrived exactly on time. Despite delivering to a first‑floor apartment, they never complained, never struggled and never rushed. Just got on with the job professionally and with a great attitude.
A brilliant set of lads and a credit to Wren. Highly recommend their service.

M Rawlinson was punctual professional and very knowledgeable he messaged the day before and on the day with accurate times of the appointment very impressed

Lee Albrow from Wren, visited us today to measure for a new kitchen. I found him to be very polite and knowledgeable. He was also conscientious in his work measuring twice on all the measurements