Installer's electrician went sick and there was NO replacement. After 4 weeks he attended my kitchen but hadn't been given 3 sockets. An unoccupied property, he left back door unlocked. Local Wren man... Ver mais
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Veja o que dizem as avaliações
New kitchen & utility units delivered for self-fitting. On opening two of the boxes, the carcasses were badly damaged. Tried to use the app for replacements but despite several attempts it failed. S... Ver mais
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The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen. We are looking forward to the next step u... Ver mais
A empresa respondeu
We’ve just bought our kitchen from Wren, and we’re extremely happy with the experience. Our designer, Saif, was excellent. He provided outstanding service and guided us through every step of the pro... Ver mais
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Detalhes da empresa
Sobre Wren Kitchens
Escrito pela empresa
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Escrito pela empresa
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Informações de contato
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Reino Unido
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,3
Excelente
99 mil avaliações
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Thank you Sam 😊
I spoke with the lovely Sam today at the Wren customer services who made ordering extra items a smooth and pleasant experience! She was very patient when I had a problem trying to pay for my items due to having to open other banking apps to authorise my payment... Sam seemed very very experienced with product knowledge and when I asked if this was the very best price, she looked into it for me and managed to give me the best possible prices....so thank you Sam for going above and beyond! An asset to Wrens customer services!
30 de julho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Incorrect washing machine delivered
I had a washing machine delivered as part of my new kitchen design.
The washer was a different type from what i chose instore.
I reported this to Wren via the app in the morning, by lunch time i had a call to say that a new replacement would be delivered and the redundant one returned.
Great service from Wrens customer support team
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi David,
We're so glad to hear that our customer support team was able to quickly resolve the issue with your washing machine and arrange for a replacement. Thank you for highlighting our great service!
Warm Regards,
Callum
1st class service
Rang to see if it was convenient to arrive earlier
Took his protective plastic shoe covers off outside when leaving
Explained everything
Made us feel at ease while he was in our home
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Trevor,
We're so happy to hear our team made you feel comfortable and explained everything clearly. We appreciate you noticing our care for your home. Thank you for your kind words!
Warm Regards,
Callum
The guy from Wren
The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen.
We are looking forward to the next step using VR to demonstrate what the kitchen will look like.
Many thanks
Hu
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Daniel,
We're so pleased to hear about your excellent experience with our measuring service. It's wonderful that our team member was polite, professional, and answered all your questions. We appreciate your kind feedback and look forward to the next step using VR!
Warm Regards,
Callum
Resposta da Wren Kitchens
Hi Estera,
We are so pleased to hear that our team was polite, professional, and punctual. Thank you for your kind feedback!
Warm Regards,
Callum
Installer's electrician went sick and…
Installer's electrician went sick and there was NO replacement. After 4 weeks he attended my kitchen but hadn't been given 3 sockets. An unoccupied property, he left back door unlocked. Local Wren manager did not want to know, told me to ring installer -this for the fourth time and without reply.
28 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Bill,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Callum
Ade was brilliant
Ade was brilliant. Really friendly and helpful when sorting out two replacement items for our new kitchen, which we are delighted with. Wren’s customer support has been spot on throughout the whole process from design through to delivery
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Alan,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were friendly and helpful in sorting out your replacement items. We appreciate your kind words!
Warm Regards,
Callum
Lee is a lovley down to earth person…
Lee is a lovley down to earth person …Very friendly and polite and does his job well …It’s been a lovley experience
Thankyou
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Nicola,
We're so pleased to hear about your lovely experience! It's wonderful to know that our team member was friendly, polite, and did a great job. Thank you for your kind words!
Warm Regards,
Callum
C Smith our surveyor was very helpful.
The surveyor was really helpful and respectful of the home and personal items.
They explained the next steps in the process and answered all our questions.
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Lisa,
We're delighted to hear about your positive experience with our team. It's wonderful to know that our surveyor was helpful and respectful, explaining the next steps and answering all your questions.
Warm Regards,
Callum
5tars all the way very chatty bloke…
5tars all the way very chatty bloke nice to talk to very pleasant to deal with thank you l.mills
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were chatty and pleasant to deal with. Thank you for your kind words!
Warm Regards,
Callum
The engineer was extremely…
The engineer was extremely knowledgeable about his brief, polite and very professional.
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Ben,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were knowledgeable, polite, and very professional. Thank you for your kind words!
Warm Regards,
Callum
Perfect experience Wren Swindon
Perfect experience Wren Swindon, Ana designed our perfect kitchen and wider team including measuring, delivery and customer service were all so helpful and professional. Good price, we are delighted.
31 de maio de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Rachel,
We're so pleased to hear about your perfect experience with our team. It's wonderful that your kitchen designer created your ideal kitchen and that the wider team was so helpful and professional. We appreciate your kind feedback!
Warm Regards,
Callum
G Newbery came to measure our kitchen…
G Newbery came to measure our kitchen and did a great a job. Very polite, helpful and understanding with all our requirements. Thank you Gary!
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Sian,
We're so happy to hear that your kitchen measurement service was a success! It's wonderful that our team member was polite, helpful, and understanding with all your requirements.
Warm Regards,
Callum
Roy 100%
Roy was very friendly, informative and easy to talk to. He left us with a wren booklet pack and booked our appointment in store. Thank you so much for all your help Roy!
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Laura,
We're so pleased to hear about your positive experience and that our team member was friendly, informative, and easy to talk to. We appreciate your kind words!
Warm Regards,
Callum
Wren Kitchen Home Measure
Paul was surveying our kitchen prior to a new one being installed. He was efficient knowledgeable and pleasant. We are a busy household plus a dog. He made everything seamless
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi June,
We're so pleased to hear that your experience with our team member was efficient, knowledgeable, and pleasant, especially with a busy household. We appreciate you sharing your positive feedback!
Warm Regards,
Callum
Resposta da Wren Kitchens
Hi Sabah,
We are so glad to hear that our team member was very helpful. We appreciate your kind words and 5-star review.
Warm Regards,
Callum
D Atkinson was professional and helpful
D Atkinson was professional and helpful
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Claire,
We appreciate your positive feedback and are happy to hear that our team member was professional and helpful. Thank you for sharing your experience!
Warm Regards,
Callum
Ilze was very polite
Ilze was very polite, welcoming, and helpful during my kitchen measurement appointment. She explained everything clearly, worked with care, and made the whole process feel easy and comfortable. Her friendly attitude and professionalism left a really positive impression.
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Nikolett,
We're so pleased to hear about your positive experience with our kitchen measurement appointment. It's wonderful that our team member was polite, welcoming, and helpful, making the process feel easy and comfortable. We appreciate you sharing your kind feedback!
Warm Regards,
Callum
Samuel was very helpful and detailed in…
Samuel was very helpful and detailed in getting my order done and I am happy with the service.
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Natalie ,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were helpful and detailed in getting your order done. Thank you for your kind words!
Warm Regards,
Callum
Excellent customer service
Customer services is usually a chore, especially with the agonisingly long hold times Wren have (40+ minutes!) but Bethanie was tremendously positive and helpful. She understood my problem instantly, was sympathetic to the intricacies of it and helped me reach a swift resolution. We even got cut off twice and she called me back no hesitation.
30 de julho de 2026
Avaliação não solicitada
Resposta da Wren Kitchens
Hi Muhammad,
We're happy to hear that our team member provided such fantastic support. It's wonderful that your problem was understood instantly, and a swift resolution was reached. We appreciate the positive feedback.
Warm Regards,
Callum
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