X1 Sales & Lettings Avaliações 

1.162
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Hi have recently gone through an application for a place at X1, Elisha was extremely helpful and made the viewing and application process easy. She knew answers to our questions at the viewing and got... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptional service , friendly ! Very fast paced as problem solving with the dog issue today ! And has honestly sold me at getting the property! Would love to bring a THANKYOU gift to Harris on the mo... Ver mais

Avaliado com 3 de um total de 5 estrelas

There were few issues mainly like lift wasn’t working for months and freezer issue being complained and still no one taking any needful and feezer wasn’t completely working for the entire year. But... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very quick and smooth process, went for a viewing and came out presently surprised by the standard and quality of the studios, so I immediately put a holding fee down. Thank you Jevan for being so hel... Ver mais

Detalhes da empresa

  1. Companhia gestora de propriedade
  2. Agência de Imóveis Comerciais
  3. Imobiliária
  4. Corretores de Imóveis
  5. Corretora de aluguel de imóveis

Escrito pela empresa

X1 Sales & Lettings began life in Liverpool with our first development of student apartments. Now, after over ten years of operations, we are the appointed management agency for 4000 properties across the UK. This continual rapid expansion and growth have secured our position as a market leader for student and residential accommodation in Liverpool, Manchester, Leeds & Chatham, Kent. Following our success in the North of England, we extended our operations to the South of England and in 2020 we welcomed our first tenants to X1 Chatham Waters in Kent – our flagship development consisting of 199 luxury apartments located in one of London’s fastest-growing commuter belts.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.162)

325 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely company

Lovely company, so flexible and accepting or prompt bookings. Shout out to Luke, who was so polite and an amazing tour guide.

18 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

Avaliado com 5 de um total de 5 estrelas

Isabella

Isabella, who gave us the viewing experience was really nice and sweet and explained everything perfectly

18 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

Avaliado com 5 de um total de 5 estrelas

Elisha

Very kind, answered all our questions, and took the time to show everything.

18 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

Avaliado com 5 de um total de 5 estrelas

Harris showed me around a few different…

Harris showed me around a few different flats, he was friendly, approachable and knowledgeable. He answered all my questions and was easy and quick to communicate with via WhatsApp as well!

17 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

Avaliado com 5 de um total de 5 estrelas

Amazing very informative with lots of…

Amazing very informative with lots of energy and excitement to show with all information passed over with no questions needed
Amazing staff Harris was very good

17 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you :)

Avaliado com 2 de um total de 5 estrelas

Okay property, appalling communication when it counted

Moved into the room in a hurry. Was asked to pay an exorbitant holding deposit more than one week's rent just to reserve the room (red flag!). Once this was completed, none of the team told me what the money was for or when I might see it again. This was a thorn in my side throughout my tenancy.
The location is good, and the room itself was decent, although a bit small for the price. The included washing machine was helpful, although it took a long time to address any problems with it to Haymarket. Bin collection was convenient. Towards the end of my stay, the mould in the kitchen was solved by having contractors over. Overall, I didn't find the property very homely and couldn't wait to leave, although I enjoyed the free matcha with the property rebrand.
Room inspection and security deposit was handled promptly. What was not so straightforward was reclaiming my holding deposit. I sent several emails, none of which received a response, and called multiple times to occasionally speak to staff who seemed out of their depth (they confused my problem with the security deposit). Some did direct me to another email address. After several mornings contacting the team, I finally was refunded for the deposit, but without receiving a confirmation of payment.
I would avoid this company in the future.

12 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you for sharing your experience and for highlighting the aspects of your tenancy that you enjoyed. We’re sorry, however, that the communication surrounding your holding deposit caused unnecessary frustration and confusion. We’re pleased this was ultimately resolved and refunded, but recognise that the process should have been much clearer and more straightforward from the outset. We appreciate your balanced feedback and will take your comments on board.

Avaliado com 5 de um total de 5 estrelas

Isabella was amazing very helpful and…

Isabella was amazing very helpful and was happy to assist in anything we asked or needed she made us feel so comfortable and our experience so smoothly we couldn’t be anymore happier 😬

3 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you, we will be sure to let Isabella know!

Avaliado com 5 de um total de 5 estrelas

Thank you Jess.

We had a really positive experience with Jess Long, who was extremely helpful and was able to answer all the questions that we had. Very knowledgeable and great customer service. Thanks Jess.

22 de julho de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you, we will be sure to pass this onto Jess.

Avaliado com 5 de um total de 5 estrelas

Smooth experience

Thank you Jess Long for all your help with our recent move! Jess made things so much easier for us and answered all of our concerns with patience and understanding which made all the difference after our previous experience with another company.

29 de julho de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

Avaliado com 5 de um total de 5 estrelas

Jess Long - an asset to the team

I recently had to come in to the office due to issues with my tenancy. I was helped by Jess Long who was not only very professional but friendly and explained everything in a way that was easy to understand and put me at ease about my letting.
Could not recommend Jess Long enough, what an asset to the team

7 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

Avaliado com 5 de um total de 5 estrelas

X1 sales and letting

Jess long was really helpful with my parking issues. Would highly recommend. Kind regards Aaron

14 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you Aaron :)

Avaliado com 5 de um total de 5 estrelas

Amazing service from Harris

Harris was amazing with helping us book a viewing. He knew we were on a time crunch and he got us booked in straight away and let us know about any other suitable properties. An amazing experience overall

13 de agosto de 2026
Avaliação não solicitada
logotipo da X1 Sales & Lettings

Resposta da X1 Sales & Lettings

Thank you!

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