xFyro Avaliações 

I had written a review on Sep. 21 about my earbuds that quit working within a month with no responses from xFyro. Eventually Cielo from the company emailed me back apologizing for the delay. Today I received my 100% refund with her help. To be fair I wanted to let others know I got all my money back thanks to her!

DO NOT PURCHASE ANY PRODUCTS FROM THIS BUSINESS OR BRAND - TOTAL SCAM
EVEN THEIR CONTACT DETAILS ARE A MYTH

DO NOT BUY FROM THIS COMPANY

I received my xFyro on July 13th. They took over a month to be delivered, but understandable with COVID and everything, that wasn't the company's fault. They worked great and I loved them! But, literally 1 week after I received them and was using them in the shower, one earbud stopped charging. It just didn't work anymore.

I filled out the online form (they don't have a phone number) to ask what could be done (send them in, receive a new pair, etc. - received no response. A couple weeks later, I sent another form - no response. I then started to get frustrated but I figured I'd try an email - maybe the system was more direct? It took them another 20 days to respond to that and the answer was "perform a factory reset". How can I perform a factory reset on an earbud that won't charge or turn on?

I responded back to the email and have still received no response back. I sent another email again today, which I'm sure will receive no response. I tagged them on twitter, still received no response. This is now 2 months of trying to contact them and I still have no proper response, guidelines, information or anything. And I can't even speak to a human.

This company is incompetent and has terrible service. Definitely not worth the aggravation and not worth your money.

I ordered the xFyro S2 earbuds around when covid was first becoming a worry in China. When the earbuds didnt show up around a month after the tracking said it got handed over to the courier service in China I started wondering if I had been caught in a scam. All the negative reviews that are online about them didnt help my worries subside at all.

But it turns out it must have just been major delays or something because the earbuds did finally arrive around a month ago which makes me wonder if it was covid which delayed the delivery so much. The last time I checked my tracking before the package showed up out of the blue it was in the Netherlands which is a bit strange but if for some reason they're shipping to a distribution center in Netherlands from China before shipping out to the customers I would understand why it took so long to get here.

Anyway the earbuds themselves are quite average. Wouldnt recommend to audiophiles but if you just want something to casually listen to music with and take the occasional call with they're perfectly capable. The charging case looks and feels very good.

The only and biggest problem is that it took like 4 to 5 months for me to finally get them but they did turn up in the end so at least they werent a scam.

1 star as I at least received the ear buds which worked for approx 2 weeks and then the left side went out. The bud will not charge, will not connect, will not do anything.
Reached out to the company twice via their contact form on their web site and have not heard thing from them. Guess that is money down the drain.

Ordered a pair of earbuds on April 19th. It's June 27th and I haven't received them. They're tracking is a joke, and they are a scam. They should not be allowed to advertise or sell their product online. They're very efficient at taking your money. They're even better at excuses (up until the day they just stop responding). But don't expect a product from them.

I ordered a pair of the xS2 waterproof wireless headphones on March 25th 2020 and nearly 3 months later I still have not received them.

In April I contacted Xfyro to see what the delay was and 2 weeks later they told me that they had been sent back to them due to a shipping miscommunication. They asked me if I wanted to have them reshipped or get a refund. I decided to give them another chance to make up for their mistake so I told them to reship. That was where I made the mistake because 2 months later I still haven't received them. I should have asked for a refund. Their website claims standard US shipping is 7 to 10 days. 90+ days is a bit more than that. It seems like their shipping department has no idea what they are doing which makes me worry about the product quality once they do arrive.....

Long story short, buy elsewhere. Any company that takes this long to deliver products clearly is not professional or trustworthy.

-5 stars and that's being kind. Horrible experience. Took almost 2 months to arrive and they don't even hold a charge. In the process of trying to get refund but most likely will not happen as communication with company is almost impossible. Stay away from vendor and purchase products from reputable and trusted sites like Amazon instead.

This is a scam. This company charged my credit card. I never placed an order with them. Don't know how they got my credit card number. I tried to contact them but no phone number. I've sent a couple of emails with no response. My bank is reversing the charge. SCAMERS! Be careful.

I’ve seen a ton of posts on delayed delivery and finally received my pair that were shipped from Netherlands but they took 5-6 weeks to get here and finally I had someone reply ( Jason) to track them down- he did and proceeded to follow up twice unprovoked. So I received them and charged them and did my first run with today- they connect to Apple Watch really quick BUT the sound is dreadful! There is literally NO bass at all- I feel like I’m listening to a old car stereo that has the treble all way up and bass all the way down- also the volume is weak. I had my iPhone all way up and at best it’s half of how I want to hear music while on a long run. Case is cool but these are not quality. Super bummed.

Ordered a Bluetooth speaker package that I am now waiting for since 2 months. No response to my emails, no change in the status of the order and my Emails are blocked. Big scam ! I hope I get my money back, as this was the only reaction I got from them. Payment goes to a different company not called xFyro.
I WILL STAY AWAY FROM THEIR BUSINESS MODEL !

Ordered from them, week after placing the order no update on status, no shipping information, and bank account charged. When I sent an email to the address specified in the order confirmation I get a bounce back that my email was blocked.

Purchased a set of headphones to be used in the pool.
Not for competitive swimming just leisure. The moment the left ear pod got slightly wet it stopped working, I contacted customer services multiple times and eventually they got back to me. Over multiple messages we agreed I would send them back for a replacement.
I did this and tracked the delivery. I have not heard anything back from them, nor any replacement ear pods... not worth the money and feels like I have been scammed.
This has been going on since January and 4 months later still waiting...
I don’t like giving this kind of review but what am I meant to do? We have lost our ear pods and money now.

They never deliver,, countless emails to which they occasionally reply offering a refund but nothing. 100% avoid

I recently bought these earbuds hoping to be active with them on. I mountain bike and swim and got them for those activities in particular. I am not one to just write a bad review but these earbuds really do not work to say the least. When I swim they can only be used if above the water, so basically sitting in an inner tub. If you are more active than that they will not work, say doing laps. They do not work unless you are within a very small distance and above water. They also DO NOT STAY IN! They fall out when running, swimming, biking and pretty much anything else you might try to do except sitting and chilling out. Which means you can not listen to anything and you will have a good chance of losing them. So unless you just have money to blow and really do not care what you get please do not buy these because they worthless.

I backed the Aria xFyro earbuds on Indiegogo last year and I have Never received them. Not only do they have my backing money, but they refuse to respond to any of the emails I send them.

As Indiegogo have the biggest Teflon shoulder pads in existence and will not get involved, I have been contacting xFyro directly also, and they will not respond there either.

Blatantly ignoring emails is sadly a sign to me that they are now scamming money from people. How can they be accepting new orders on a website and not honouring the orders of those people who trusted them to provide the funds to back the product they believed in? That seems to me like a deliberate act of abuse and fraud. Shame on them.

I will keep looking to get my earbuds, or get my money back.

I am so gutted because I so desperately wanted waterproof earbuds to help me get back into swimming, as it’s the only way I can swim well, due to my ADHD. It might not seem like a lot of money to them, but it’s more than money. It’s about trust, believing in others, affecting faith in that trust in others. If something fails, or you can’t fulfil, tell people. Explain to them the situation you’re in. Be truthful and you might be surprised. If you say you’re out of money but will make it up to them when the products start selling more, you might find a surprising amount of people are more likely to understand. As long as you keep an honest, open contact with them. That might have helped avoid the negative feedback from those who are ignored, making new customers avoid you. You have more of a chance, even now, by being honest with every single one of them. I understand it’s overwhelming and you want to run away from failure, but the way to survive is by facing it face on. Be honest. I bizarrely still believe I will eventually receive my backing and I hope to turn my 1 star into a 5 star. We all backed a brilliant design. Be those brilliant people in all ways and get those stars changed.

After these people were bullshiting me for 2 months that my paid for in December 2019 headphones was on the way, they finally just disappeared and stopped replying! I initiated a claim with my bank and wait until they do something about these frauds!!!

Bought the Aria headphones. They claim 8 hours of use. But actual use is less than half. They refuse to own up to this. So Xfyro can't be trusted. Don't buy their products.

The earbuds are OK but good luck getting service !! They don’t answer emails !! I bought a 3 yr warranty but can’t use it because they don’t respond. Don’t waste your time and money on these jokers !!

OK I have an update. I finally got them to respond after several attempts. They quickly replaced my defective buds under the 1 year warranty. Sent me a brand new set. So they redeemed themselves in my eyes.

Purchased Aria Wireless Earbuds. Took three weeks to receive product which arrived incomplete. Extra ear plugs and sleeves missing so that earbuds cannot be adjusted so as to not fall out. Battery life is only about 2 hours.

Wrote to customer service on multiple occasions without a response. Do not do business with this company.