Yorkshire Housing Avaliações 470

Mollie has been amazing to deal with! Everything has been really quick and stress free so far! This has completely changed mine and my daughter's lives! Thank you mollie for your patience and friendly attitude! It really does make such a difference!

Spoke to Abid Hussain. He was patient and most helpful. Thanks

Great service by
Abid Hussain with a fast appointment very good service

Great service and quick response

Very helpful & clear & compassionate on the phone.

Lauren Middleton, what a phenomenal woman. So reassuring and helpful, couldn’t offer any more support if she had tried! Considering I’m moving halfway up the country, I’ve no nerves whatsoever and feel in safe hands with her!

I waited all day for some one to come about my damp and mould problem I had an appointment between 8am and 12 noon but no body came I spoke to a very nice man who sorted the problem out for me and arranged another appointment for me he was very thorough and helpful nothing was too much trouble for him.

We are incredibly grateful for the outstanding support and compassion shown by the housing manager Adele (at St Edwin’s Croft, Barnsley) throughout the process of rehousing my Nan. From the very beginning, she demonstrated genuine care, patience, and professionalism, making what could have been a stressful experience feel smooth and reassuring.

She took the time to truly understand my Nan’s needs and circumstances, ensuring that she was placed somewhere that is not only comfortable, but also safe and well-suited to her lifestyle. Adele’s communication was clear and consistent, and she were always approachable and willing to answer any questions we had.

Thanks to her dedication and attention to detail, my Nan now has a lovely home where she feels secure, happy, and safe. It has made such a positive difference to her quality of life, and for that we are deeply thankful.

Her kindness and commitment have had a lasting impact on our family.

I have found this website really helpful I’m grateful that I have found this website it has been helpful for me.

I support a vulnerable adult who is a Tennant living at chestnut court in Barnsley.
He needed new floor coverings throughout his property which for him was a massive undertaking
The support he received from Paula Lawton Perry housing manager throughout this process went above and beyond.
A big thanks to the door contractor Andy Pinder who also went up and above.

I recently had Abu an electrician from Yorkshire Housing who attend my property to carry out an electrical safety check. This was a thorough and important inspection to ensure everything is safe and up to legal standards, and Abu approached it with great professionalism and care.

The check itself took a few hours, and throughout the process Abu was extremely thorough, making sure everything was in proper working order and giving me real peace of mind. While carrying out the inspection, he also went the extra mile by cleaning all of my smoke detectors — they genuinely looked brand new afterwards!

In addition, Abu kindly fixed a loose shower and replaced a socket that I had been waiting quite a while to have repaired. He took the initiative to sort it there and then, which I really appreciated — a real lifesaver!

During the visit, his supervisor Ash also attended to check in on the work. It was clear that he was very supportive and proud of Abu, which really reflects a strong sense of teamwork and trust within the organisation.

Both Abu and Ash were respectful, professional, and considerate throughout. They wore shoe covers, treated my home with care, and always asked permission before moving around the property. They made sure I was comfortable and happy with everything being done.

Overall, I couldn’t be more pleased with the service. Abu went above and beyond, and both he and Ash are a credit to Yorkshire Housing.

It is nice to have positive feedback said about yourself, so i would be really grateful if this reaches Abu/Ash and his management/team.

I'm always reluctant to leave negative reviews but everyone has a breaking point. I've been trying to get an extractor fan fitted for some years now to alleviate the mould in the bathroom but cancelled appointments, calls to 'emergencies', not having the necessary tools and any other number of excuses are the only action.

I spoke with a lovely, helpful young lady called Sarah. I had 3 repairs to report, she answered my questions patiently, explained what she was doing. She arranged for all three repairs and gave me the job numbers and dates for all of them. It’s a pleasure to be able to speak to a person and not be told to go and sort it out on the internet. I am of an age where I don’t have the same computer skills as the young. Thank you for employing such an approachable and helpful team.

Amy and sian were very helpful and made my experience very stress free and have helped me with all the paperwork.

I have dealt with
Lauren Middleton.
I can say that
Lauren has gone the extra mile maybe two for me and taken a great weight off my shoulders.
If promotion is on the horizon I know where it should go.
Thankyou Thankyou, Thankyou.

Ellie has been great! Some teething problems to start with but all sorted now! Absolutely lovely lady & very helpful cannot thank her enough

We have been in communications with Ellie Moxon for almost 2-3 weeks, regarding us moving into our new house.
Ellie has been easily contactable, polite, friendly, she's gone above and beyond doing everything she can to make our transition as smooth as possible

Really positive experience with Ellie and the new customer team.

They were helpful, approachable, and focused on finding the right home for me. I felt listened to and supported throughout, which made the process much less stressful.

Would definitely recommend.

I spoke with a kind and professional lady called Ellie Moxon. She was clear with everything she explained and spoke to me with dignity and respect. The process we went through was quick and efficient and took less than a week to be nominated for a house to being offered one.

Had a great experience to secure our new home. Ellie Moxon was polite, professional, helpful and explained everything very well. Thank you so much, this is going to change my family's life.