Yourlottoservice UK Ltd. Avaliações 

1.193
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ticking off the numbers as I read the results got the excitement flowing. I may have been unlucky that night, but you maybe the one to scoop the Jackpot. Enjoy yourself and be like me and have a go,... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

SCAM dont give them ur money out of 500 people and 5000 lines im the only one that won ...I dont believe this for a minute considering u get £1 for 2 numbers 🤔 wont let u cancel and refused to discus... Ver mais

Avaliado com 5 de um total de 5 estrelas

My last free lotto lines were the third free lines I had been allocated, the representative who answered my phone call when applying was very polite, jovial & easy to understand. The only downside was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to talk to the agent who made contact. No difficulties with the LottoService as such, although unfortunately there was no win on this occasion. Later Customer Service called to find out how thi... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

Infirmação importante

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(1.193)

386 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very polite young man and informative…

Very polite young man and informative got my numbers just a shame I didn't win anything lol

13 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 4 de um total de 5 estrelas

It was a suprise to be notified we had…

It was a suprise to be notified we had a chance to win on the national lottery. The person I spoke to was very polite and explained every thing to me we did not win on the lottery but you cant be lucky every time.

4 de março de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

It was a surprise to get the free…

It was a surprise to get the free lottery numbers. It happened as a customer service thank you. The lady who I spoke to at the lottery service was very helpful and explained how this would work. She emailed me the numbers that I was allocated and the date of the draw containing my numbers. Sadly, I didn't win but the service was very efficient.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 1 de um total de 5 estrelas

Seems like suspect marketing

Seems like suspect marketing, saying they are giving 10 free lottery lines as a "special gift for being a regular National Lottery player", which, A. Implies that they are part of the National Lottery, and B. States that I am a regular National lottery player - which I am not. With marketing that suspect I will steer clear of the company.

UPDATE following the company's response:
Well, when the letter says “We believe loyalty should always be rewarded!”, it's very noble of you to take it upon yourselves to reward someone's spending with a completely different company. I also buy the occasional pint down my local — can you reward my loyalty there by buying me a couple of pints at the Dog and Duck?

11 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Dear Sean Brown,

We apologise for any misunderstanding regarding our offers.

We do not claim to be The National Lottery, nor do we present ourselves as affiliated with it. Your Lotto Service UK LTD operates independent lottery syndicates that enter lines into the UK Lotto and EuroMillions draws. Our wording refers to “national lottery lines” only in the sense that these are lines entered into the official National Lottery games, not that we are the National Lottery itself.

Regarding the reference to being a "regular National Lottery player", our marketing audiences are based on lottery-related engagement and interest indicators, which may not always align with how an individual personally describes their playing habit.

Kind Regards,
Your YLS Team

Avaliado com 5 de um total de 5 estrelas

Hi very happy and polite on the phone…

Hi very happy and polite on the phone twice i have had the chance on the 10 lotto draws so thank you so much 😀

10 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Lotto service explained in detail

Great service explained in detail. Agent was very polite not pushy knowledge of the program

10 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service agent

Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process

8 de julho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Spoke to a lovely person who explained…

Spoke to a lovely person who explained everything and how it worked.
Highly satisified with it all and eould recommend

10 de junho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Very polite and courstest person who I…

Very polite and courstest person who I spoke with,felt very relaxed and had a laugh

6 de julho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 4 de um total de 5 estrelas

Polite person who clearly explained the…

Polite person who clearly explained the system and although I didn’t avail I was happy with phone call.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Good service and friendly

Good service and friendly. Gave 10 free lines with no obligation to subscribe to anything

5 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Very courteous not pushy and offered…

Very courteous not pushy and offered good advice so very pleased with the phone conversation

7 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Very good

Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process

19 de junho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Service

Great service, got exactly what I asked for

6 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 4 de um total de 5 estrelas

Very polite staff to help and assist…

Very polite staff to help and assist when needed

4 de agosto de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 1 de um total de 5 estrelas

With all the scams around I didn’t…

With all the scams around I didn’t really understand why something free was coming to me associated to national lottery but not from them so asked him to repeat what he said. He said you’re just confusing things I’ll give them to someone else and then hung up. So sounded more like a scam as suspected wanting my details.

29 de julho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Dear Steph,

If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.

Kind Regards,
Your YLS Team

Avaliado com 5 de um total de 5 estrelas

Very polite & professional

Very polite & professional

15 de julho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 4 de um total de 5 estrelas

Lotto Promotion

I was contact by an agent from Yourlottoservice about a promotion. The agent was very helpful and knowledgeable. The promotion was fully explained about what I needed to do and what would happen.

16 de junho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Good telephone diction and politeness.

Good telephone diction and politeness.
Did not win this time but will have another go.

15 de julho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Avaliado com 5 de um total de 5 estrelas

Very polite and very professional

Very polite and very professional. No hidden get it offered me three lines very happy to accept thank you.

13 de julho de 2026
Avaliação não solicitada
logotipo da Yourlottoservice UK Ltd.

Resposta da Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

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