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YUKÓ Toyota Car Club Avaliações 

44
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Straightforward procedure to sign up, and very helpful customer service whenever I had a query! The pick up and drop off was the smoothlest experience I have ever had would definitely do again!

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Very high price. Please reduce price and notice period for cancellation or rescheduling for sharing cars. 1 days is very long. Also refund insurance or excess reduction amount if early trip completion... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With Yuko 6 years, renting cars on the daly and hourly basis, twice per week sometimes more .. Customer service is just wonderful, understanding and respectful.. They do appreciate they long term cus... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I have been using Yuko for the last five years, and I am very disappointed with how much the service has gone downhill. I was recently charged two €50 penalties for leaving the car dirty, but I did n... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Locadora de Carros

Sobre YUKÓ Toyota Car Club

Escrito pela empresa

YUKÓ Toyota Car Club is Ireland’s leading car-sharing service, designed to make sustainable mobility simple, affordable, and accessible.

With YUKÓ, you can book a car when you need it, for as little as an hour or as long as 3 months, without the hassle of maintenance, insurance, or fuel costs. Our fleet includes modern hybrid and electric vehicles located in convenient spots across major cities, so you’re always close to a YUKÓ car.

Simply download the YUKÓ app, upload your personal details, licence, payment method and you will be verified in less than 24 hours. The app allows you to reserve, unlock, and drive with just a few taps, giving you complete control over your journey. Whether you need a car for a quick errand, a weekend getaway, or a business trip, YUKÓ offers a cost-effective and environmentally conscious solution.

At YUKÓ, we’re committed to sustainability and exceptional customer experience. Drive when you want, skip ownership, and enjoy the freedom of YUKÓ Car Club.

Two Ways to Drive: Share or Rent

Escrito pela empresa

YUKÓ Share
YUKÓ Toyota Car Club offers two flexible, eco-friendly mobility solutions to suit your needs. Our car-sharing service is perfect for short trips. Book our on street hybrid cars for an hour, a day or week through our easy-to-use app. Enjoy transparent pricing, fuel included, and convenient pick-up locations for spontaneous journeys.
YUKÓ Rental
Visit our Toyota Dealership across Ireland. Ideal for planned travel, holidays, or extended use, with competitive daily rates and premium Toyota cars. No hassle or paperwork, just a simple, quick handover. Our commitment is to sustainability, convenience, and exceptional customer support, whether you choose to share or rent.

Your Car, Ready When You Are

Guaranteed Availability for Confirmed Bookings

Guaranteed Availability for Confirmed Bookings
We guarantee that your reserved YUKÓ Toyota vehicle will be ready at the scheduled time and location. No delays, no surprises, just reliable mobility.

There are no hidden fees. Simply transparent affordable pricing.


Informações de contato

Get €10 Off Your Next Ride!

Use promo code YUKO10TRUST - Book today and save!

3,6

Bom

O TrustScore é 3.5 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as avaliações

(44)

22 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Please be careful renting cars from…

Please be careful renting cars from this company. As previous reviewer mentioned, the car was not located where it was marked on the map. Calling the customer service is useless. They are unprofessional and doesnt care that the car is not located according to the map.

Please do also be aware that they can take any extra charge or penalty without informing you, even if its incorrect.

12 de abril de 2023
Avaliação não solicitada
logotipo da YUKÓ Toyota Car Club

Resposta da YUKÓ Toyota Car Club

Hi Nikke,

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

We understand how frustrating it can be if a vehicle is not located where it is shown in the app, and we apologise for any inconvenience this may have caused. We are continually working to improve the accuracy of vehicle locations and the support we provide to our members.

Regarding additional charges, these are only applied in accordance with our Terms and Conditions. If you believe a charge has been applied incorrectly, we encourage you to contact our Customer Support support@yuko.toyota.ie - so we can investigate the matter thoroughly and work to resolve any issues as quickly as possible 😊

We appreciate you taking the time to share your experience, as feedback helps us improve our service

Avaliado com 1 de um total de 5 estrelas

The worste app to rent car

The worste app to rent car. DO NOT RENT CAR FROM THIS APP, I booked a car and the car was not in place where the app said. I had to contact the support to get the right coordination of the car. After my trip, I left the car where the car was and not on the address where in the first place the app indicated me, because of this, and it was not my fault, I had to pay 100€ of fee because of the YUKO mistakes!!

DO YOURSELF A FAVOUR, RENT WITH GOCAR!

8 de abril de 2023
Avaliação não solicitada
logotipo da YUKÓ Toyota Car Club

Resposta da YUKÓ Toyota Car Club

Hi Domenico,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We understand how frustrating it must have been to have difficulty locating your vehicle, and we apologise for the inconvenience caused. If a parking fee was applied following your trip, we would like the opportunity to review the circumstances surrounding your booking and the location information provided.

Please contact our Customer Support team with your booking reference so we can investigate the matter thoroughly. We value your feedback, as it helps us identify areas where we can improve both our app and our service 😊

Avaliado com 5 de um total de 5 estrelas

Long live YUKO

I live in the city and it's great I can pick up a new car taxed insured no fuel no parking fees, €9 Euro per hour great service I sold my Audi a6 cause it was just lying there YUKO IS GREAT.

10 de fevereiro de 2023
Avaliação não solicitada
logotipo da YUKÓ Toyota Car Club

Resposta da YUKÓ Toyota Car Club

Hi Patrick, Thank you so much for your fantastic review! We're delighted to hear that YUKO has been such a convenient and cost-effective alternative for you.

It's great to know that having access to a taxed, insured, and fuel-included car without the hassle of parking has made such a positive difference.

We really appreciate your support and look forward to continuing to provide you with a great service whenever you need us 😊

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