What happened to the flavour of your 5http sleep gummies? they used to be delicious passion fruit flavour, now they’re some kind of liquorice flavour… absolutely disgusting. I gave 2 stars because of... Ver mais
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What happened to the flavour of your 5http sleep gummies? they used to be delicious passion fruit flavour, now they’re some kind of liquorice flavour… absolutely disgusting. I gave 2 stars because of... Ver mais
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These gummies are fantastic! I’ve noticed a real difference in my overall wellbeing since I started taking them. The combination of Ashwagandha, gut health support, and apple cider vinegar works perfe... Ver mais
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I decided to try the Yumi Sleep Bundle after struggling to switch off at night and waking up feeling unrefreshed, and I’m really glad I did — after a few weeks of taking them consistently, I noticed a... Ver mais
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Decided to give Yumi a try after the rebrand, purchased several items, I feel that not enough time has passed to give an honest review on all the products ordered however I've noticed such a positive... Ver mais
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Yumi is a UK based chewable supplements brand, first launched in 2017. We create simple, enjoyable nutrition products designed to support everyday wellbeing, from energy & sleep to gut health, beauty, balance & daily vitality. Our mission is to make healthy habits easier, more enjoyable & built to last. We believe wellbeing should feel simple, effective & easy to trust, which is why our products combine credible nutritional science with vegan friendly ingredients, natural flavours & chewable formats that fit naturally into real life. With a renewed focus on transparency, customer care & product quality, we are committed to rebuilding trust through a better experience at every touchpoint. Our range includes targeted chewable supplements such as All Day Energy, Bedtime, Snooze, Gut Health, Hair, Skin & Nails, Lean & Detox, and Wellness. Each product is designed to be easy to take, easy to understand & easy to build into a consistent routine. We are proud to be a UK based business serving customers nationally, with a growing community of people looking for simple daily habits that support how they feel every day. Whether you are looking to feel more energised, more balanced, better rested or simply more like yourself, Yumi is here to make that next step feel easier. Customers can contact our support team by email at hey@yuminutrition.com for help with orders, product questions, delivery, returns or after sales support. You can also stay connected with Yumi through our website, newsletter & social channels. Simple daily habits. Credible nutrition. Wellbeing made easier to stick with.
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Direct Access to Real Help
86-90 Paul Street, EC2A 4NE, London, Reino Unido
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I have been taking this magnesium for several months and it’s really helping with my sleep - I notice that I fall asleep a lot quicker than before!

Resposta da Yumi Nutrition
Without my Magnesium Glycinate I never have a good nights sleep. They taste great and work perfectly with my night time routine.
After seeing they were back in stock I ordered the 6 pack. I received them promptly but when delivered (EVRi) the packaging was open and only 1 tub was in the bag.
I contacted YUMI in the early evening and got a response immediately. It didn’t matter what time I emailed they were there to respond!
I couldn’t fault the customer service I received.
Oh and got my new replacement tubs within two days. AND another six when they could easily have sent five to replace what went missing.
So my only criticism would be stronger packaging in the first place…I think these delivery people like to throw stuff around!

Resposta da Yumi Nutrition
Ordered some gummies 4 pots so a substantial amount. After a week I hadn’t received them so I got in contact, not expecting much help. However I was emailed back quite promptly and said they would look into it. Good old Evri had said they had tried to deliver but it had been refused! Total nonsense. I was promptly re sent my order, however not all of the items were available. I was given some complimentary gummies until my order could be fulfilled. Second order sent via Royal Mail and was delivered no problem. Good prompt customer service. Thank you.

Resposta da Yumi Nutrition
I ordered both the gut health and snooze gummies and I’ve been so impressed. They arrived really quickly, and they taste delicious! In the short time I’ve been using them so far I’ve already noticed I’m less bloated and that I’m falling asleep faster. I can’t wait to see more improvements as I keep using them!

Resposta da Yumi Nutrition
I have been purchasing from Yumi for almost 7 years now, they have a wide variety of products and those I have used work really well, prices are very reasonable and even better on subscription.
It has to be said there have been disruptions in services recently after a change of ownership and management, however they are recovering extremely well and going strong again.
The customer service has been second to none and a real credit to the company and its new CEO, you should be very proud Benoit!

Resposta da Yumi Nutrition
Yumi Nutrition went out of their way recently to ensure we recevied our money back during the time of a management take over. These are the best gummies for my husbands IBS and they kindly sent some and as well as a freebie to us while they are getting their website and paypal organised. So helpful. Highly recommend, thanks again

Resposta da Yumi Nutrition
I experienced a delayed delivery for months and had given up on that... but then I got an email with information that the company has new owners, and I got my products from Oct/2025!!! Amazing recovery!
Good products, and I am happy to be able to continue buying from Yumi Nutrition

Resposta da Yumi Nutrition
Thank you to the new CEO and his team all missing orders are being shipped with some already received.
Now this is what we call excellent customer service just like in the past. Massive thank you for keeping your word.

Resposta da Yumi Nutrition
I left a bad review saying I never received the gummies I ordered in September but today they turn up! Really weird

Resposta da Yumi Nutrition
Products recieved and an explanation as to what’s happened.
Thank you so much Yumi

Resposta da Yumi Nutrition
Ordered in August 2025 and never received the order complained and got my postage refunded straight away on 1st September but then have never heard or received anything now their domain is gone and my email has been returned confirming this!

Resposta da Yumi Nutrition
Same problem as others have mentioned. I used to order from this company on Amazon with no problems. As they no longer seemed to have the gummies in stock, I went via the company website. Placed an order on 28th October and the money went out of my account. Had a confirmation email but no goods were despatched. I emailed on 08 November to chase but no reply and now my emails bounce back and the company email is not recognised. I assume the company has gone into administration but a response would have been nice. I later received a full apology from the new CEO, who stated he was working hard to get things back on track, so I am prepared to try again in future.

Resposta da Yumi Nutrition
I.ve used them in the past quite a few times. Had a email 2 days ago for their melatonin and click on it and its not their site ,so why are emails still being sent out to buy when they gone out of business. In past they was great ,best gummies around buy from biovea now very fast delivery from them.
Good to know your back in business. Hopefully can get the melatonin from you now.

Resposta da Yumi Nutrition
I ordered in September still no deliver and they don’t reply to emails and then they have the cheek to email me tonight with a buy 1 get 1 free on sleep gummies
Update as of 20/11/24- website has gone now
Update 23/01/2026
I wanted to come on and update my review with what’s happened so far,
I have received my order from September and have had direct contact with the new owners of Yumi, he has apologised and explained what happened and has given a gesture. I think he has done everything he can to make amends, I understand this is after the fact but sometimes this can’t be helped.
Even after all of this I will still be be ordering from Yumi.

Resposta da Yumi Nutrition
Placed order and they never showed and can not get response for my money back. Do not order.

Resposta da Yumi Nutrition
DO NOT BUY
It appears this company has gone bust and will no longer be shipping to uk
But they just allow you to purchase with no pre warning shame really best of finding a new supplier

Resposta da Yumi Nutrition
Awful. Placed order 2 weeks ago took my money and not responded or sent item. Says it will be delivered within 2 days. Do not order from this company

Resposta da Yumi Nutrition
I was a very loyal customer, and have ordered gummies lots of times with no issues. However I placed an order on 7th October for next day delivery, and still nothing. Have sent 5 email, no reply. However they have taken the money. Not happy atall.

Resposta da Yumi Nutrition
Placed an order on the 7th October and have received nothing. Sent several emails however response back is from an automated message and have tried ringing but number is out of service. It would be good to get a response back as no idea what is going on and money has been taken out of account! I would not order anything from this website.

Resposta da Yumi Nutrition
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