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Yumi Nutrition Avaliações 325

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

What happened to the flavour of your 5http sleep gummies? they used to be delicious passion fruit flavour, now they’re some kind of liquorice flavour… absolutely disgusting. I gave 2 stars because of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These gummies are fantastic! I’ve noticed a real difference in my overall wellbeing since I started taking them. The combination of Ashwagandha, gut health support, and apple cider vinegar works perfe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I decided to try the Yumi Sleep Bundle after struggling to switch off at night and waking up feeling unrefreshed, and I’m really glad I did — after a few weeks of taking them consistently, I noticed a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Decided to give Yumi a try after the rebrand, purchased several items, I feel that not enough time has passed to give an honest review on all the products ordered however I've noticed such a positive... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. Serviço de fitness e nutrição

Escrito pela empresa

Yumi is a UK based chewable supplements brand, first launched in 2017. We create simple, enjoyable nutrition products designed to support everyday wellbeing, from energy & sleep to gut health, beauty, balance & daily vitality. Our mission is to make healthy habits easier, more enjoyable & built to last. We believe wellbeing should feel simple, effective & easy to trust, which is why our products combine credible nutritional science with vegan friendly ingredients, natural flavours & chewable formats that fit naturally into real life. With a renewed focus on transparency, customer care & product quality, we are committed to rebuilding trust through a better experience at every touchpoint. Our range includes targeted chewable supplements such as All Day Energy, Bedtime, Snooze, Gut Health, Hair, Skin & Nails, Lean & Detox, and Wellness. Each product is designed to be easy to take, easy to understand & easy to build into a consistent routine. We are proud to be a UK based business serving customers nationally, with a growing community of people looking for simple daily habits that support how they feel every day. Whether you are looking to feel more energised, more balanced, better rested or simply more like yourself, Yumi is here to make that next step feel easier. Customers can contact our support team by email at hey@yuminutrition.com for help with orders, product questions, delivery, returns or after sales support. You can also stay connected with Yumi through our website, newsletter & social channels. Simple daily habits. Credible nutrition. Wellbeing made easier to stick with.

Premium Wellness Supplements

Escrito pela empresa

Science backed gummies, made for real life
Our chewable supplements are made with carefully sourced ingredients, natural flavours & strict quality standards. From sleep & energy to gut health, beauty & daily balance, we focus on simple nutrition that feels easy to trust & easy to stick with.
Transparent & accountable
With a renewed focus on transparency, customer care & product quality, we are committed to building trust through a better experience at every touchpoint. We are focused on listening, improving & doing things properly, so customers can feel confident choosing Yumi.
Flexible subscriptions
Build your daily routine in a way that works for you. Our subscriptions are designed to be simple & flexible, with regular deliveries you can pause, skip or cancel anytime. No hidden fees, no unnecessary hassle, just wellness made easier to keep up with.
Fast, reliable shipping
We offer UK wide delivery through trusted fulfilment partners, helping your order arrive quickly & reliably. You will be able to track your order every step of the way, with support available if you need us.

Customer-First Support

Direct Access to Real Help

Have an issue? You can reach our CEO or support team directly. We take responsibility, fix problems fast, and always put your satisfaction first. 24-HOUR SUPPORT OR A PRODUCT IS ON US.

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

325 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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Avaliado com 5 de um total de 5 estrelas

Great product

Great product. Couldn’t be without it

3 de março de 2026
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Thank you so much for your amazing review! We’re thrilled to hear that our product makes such a difference for you—it’s feedback like this that keeps us motivated.

To our community: we’re excited to share that even more products and some innovative new launches are on the way in 2026. Stay tuned—there’s a lot to look forward to!

Thanks again for your support!

Avaliado com 5 de um total de 5 estrelas

I have been taking this magnesium for…

I have been taking this magnesium for several months and it’s really helping with my sleep - I notice that I fall asleep a lot quicker than before!

3 de março de 2026
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Anna,

We’re really happy to hear that after taking our magnesium gummies for several months, you’re noticing a real difference in your sleep – especially that you’re falling asleep faster than before. Our Magnesium Glycinate for sleep is specifically formulated to support relaxation and a calm mind at night, so it’s great to know it’s working well as part of your bedtime routine.

Feedback like yours is exactly why we created our tasty, vegan magnesium sleep gummies – to make it easier and more enjoyable to support better-quality rest.

Thank you again for choosing Yumi. If you ever have any questions about our sleep supplements or want to try other gummies from the range, we’re always here to help.

Benoit

Avaliado com 5 de um total de 5 estrelas

Great product - exceptional service.

Without my Magnesium Glycinate I never have a good nights sleep. They taste great and work perfectly with my night time routine.

After seeing they were back in stock I ordered the 6 pack. I received them promptly but when delivered (EVRi) the packaging was open and only 1 tub was in the bag.
I contacted YUMI in the early evening and got a response immediately. It didn’t matter what time I emailed they were there to respond!
I couldn’t fault the customer service I received.

Oh and got my new replacement tubs within two days. AND another six when they could easily have sent five to replace what went missing.

So my only criticism would be stronger packaging in the first place…I think these delivery people like to throw stuff around!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Karen,
Thank you so much for your fantastic review and for choosing Yumi Magnesium Glycinate gummies as part of your night-time routine.

We’re really happy to hear that our Magnesium Glycinate sleep gummies help you get a good night’s sleep and that you love the taste – making supplements enjoyable and effective is exactly what we’re aiming for.

I’m also glad our customer service team was able to step in quickly after the EVRi delivery issue. We never like to see orders arrive opened or incomplete, especially on larger 6-pack orders, so it’s great to know the replacement tubs reached you within 2 days and that the situation was resolved to your satisfaction.

Your point about stronger packaging is spot on. We’re actively reviewing and improving our packaging for larger bundles to ensure our vitamin and sleep supplements arrive safely, even when couriers aren’t as gentle as we’d like.

Thank you again for your trust, your loyalty, and for highlighting both the benefits of our Magnesium Glycinate gummies for sleep and your experience with our support team. If you ever have more feedback or need help with anything else from the Yumi range, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Good prompt customer service

Ordered some gummies 4 pots so a substantial amount. After a week I hadn’t received them so I got in contact, not expecting much help. However I was emailed back quite promptly and said they would look into it. Good old Evri had said they had tried to deliver but it had been refused! Total nonsense. I was promptly re sent my order, however not all of the items were available. I was given some complimentary gummies until my order could be fulfilled. Second order sent via Royal Mail and was delivered no problem. Good prompt customer service. Thank you.

9 de fevereiro de 2026
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Lynn,
Thank you so much for sharing your experience and for your patience while we sorted things out. I’m glad we could resolve the delivery issues quickly and make sure you got your order—even if Evri made things more complicated than they needed to be!

We’re committed to doing right by our customers, and your feedback means a lot to us. If you ever need anything else or have questions, please reach out anytime to hey@yuminutrition.com

Thanks again for choosing Yumi and for your trust.

Avaliado com 5 de um total de 5 estrelas

Couldn’t recommend more!

I ordered both the gut health and snooze gummies and I’ve been so impressed. They arrived really quickly, and they taste delicious! In the short time I’ve been using them so far I’ve already noticed I’m less bloated and that I’m falling asleep faster. I can’t wait to see more improvements as I keep using them!

12 de fevereiro de 2026
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Joana,

Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying both the Gut Health and Snooze gummies. Fast shipping, great taste, and real effectiveness are exactly what we aim for with every order.

It’s wonderful to know you’re already noticing less bloating and better sleep—these are the results we work hard to deliver. We’re excited for you to experience even more benefits as you continue with Yumi Health.

Thanks again for sharing your experience and helping others discover effective, delicious supplements with quick delivery. If you have any questions or need support, our team is always here for you.

Welcome to the Yumi community!

Avaliado com 5 de um total de 5 estrelas

Great products, reasonable prices, fantastic service!

I have been purchasing from Yumi for almost 7 years now, they have a wide variety of products and those I have used work really well, prices are very reasonable and even better on subscription.
It has to be said there have been disruptions in services recently after a change of ownership and management, however they are recovering extremely well and going strong again.
The customer service has been second to none and a real credit to the company and its new CEO, you should be very proud Benoit!

5 de fevereiro de 2026
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi SueC,

Thank you so much for your loyalty over the years and for taking the time to share your experience.

You’re absolutely right—there have been bumps in the road during our recent transition, and I take full responsibility for the disruption. Your patience and understanding mean a lot to us. We’re committed to earning back your trust through consistent service and honest communication.

I’m truly grateful for your support and for calling out our team’s efforts. If you have feedback or need help, please reach out to hey@yuminutrition.com—we’re here to serve you.

Thank you again for sticking with Yumi.

Benoit

Avaliado com 5 de um total de 5 estrelas

Yumi Nutrition went out of their way…

Yumi Nutrition went out of their way recently to ensure we recevied our money back during the time of a management take over. These are the best gummies for my husbands IBS and they kindly sent some and as well as a freebie to us while they are getting their website and paypal organised. So helpful. Highly recommend, thanks again

28 de janeiro de 2026
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Sophia,
Thank you so much for your kind words and for sharing your experience! We’re truly grateful for your patience and understanding during our recent management transition. It means a lot to know our gummies have helped your husband, and we’re glad we could support you as you get everything back on track.

To everyone reading: Yumi Health is now under new administration, and we are absolutely committed to restoring your trust and delivering the level of service you deserve. We’re working hard every day to improve and make things right for all our customers.

Thank you again for recommending us and for giving us the opportunity to make things right!

Benoit Mercier
New CEO

Avaliado com 5 de um total de 5 estrelas

I got my products!!!

I experienced a delayed delivery for months and had given up on that... but then I got an email with information that the company has new owners, and I got my products from Oct/2025!!! Amazing recovery!
Good products, and I am happy to be able to continue buying from Yumi Nutrition

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Regina,
Thank you so much for your kind words and for taking the time to update your review! I’m truly sorry for the long delay and the frustration it caused, but I’m thrilled we were able to get your products to you and earn back your trust.

Your patience and understanding during our transition mean a lot to us. We’re committed to making sure your future experiences with Yumi are smooth and positive. If you ever need anything or have feedback, please reach out directly—I’m always here to help.

Thanks again for giving us another chance!

Best regards,

Benoit Mercier
New CEO
Yumi Health Ltd

Avaliado com 5 de um total de 5 estrelas

Thank you to the new CEO and his team…

Thank you to the new CEO and his team all missing orders are being shipped with some already received.
Now this is what we call excellent customer service just like in the past. Massive thank you for keeping your word.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Farid,

Thank you so much for your kind words and for taking the time to update your review. We’re grateful for your patience and understanding during our transition.

Keeping our word and making things right for our customers is at the heart of what we do, and your feedback motivates us to keep raising the bar.

If you ever need anything or have suggestions on how we can better serve you, please reach out directly. We’re here for you and truly appreciate your support as we work to rebuild Yumi together.

Best regards,

Benoit
Customer Support Lead
Yumi Nutrition

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Avaliado com 5 de um total de 5 estrelas

I left a bad review saying I never…

I left a bad review saying I never received the gummies I ordered in September but today they turn up! Really weird

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Kerry,

Thank you for updating your review and letting us know your gummies finally arrived! We completely understand how frustrating the long delay must have been, and we sincerely apologize for the inconvenience.

We want to be transparent with our customers: Yumi Nutrition recently underwent a change of ownership, and we’ve been working hard to resolve supply chain and fulfillment issues that caused these delays. We’re excited to share that Yumi is officially back in business, and our new team is committed to providing a much better experience going forward.

We appreciate your patience and support during this transition. If you have any further concerns or questions, please feel free to reach out—we’re here to help.

Thank you for giving us another chance!

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 5 de um total de 5 estrelas

Thank you

Products recieved and an explanation as to what’s happened.
Thank you so much Yumi

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Sarah,

Thank you for your feedback, and I’m truly sorry for the frustration this has caused. I wanted to let you know that your order shipped on January 19th, and you should receive tracking details shortly if you haven’t already. If you have any issues or haven’t received your order soon, please reach out directly at hey@yuminutrition.com so we can help resolve it right away.

To clarify, Yumi is still a UK-registered business, but we are expanding our operations and customer support to better serve all our customers. We’re working hard to improve communication and ensure all outstanding orders are fulfilled.

Thank you for your patience as we make these improvements. If you need any further assistance, please contact our support team—we’re here to help.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 1 de um total de 5 estrelas

Ordered in August 2025 and never…

Ordered in August 2025 and never received the order complained and got my postage refunded straight away on 1st September but then have never heard or received anything now their domain is gone and my email has been returned confirming this!

25 de agosto de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Claire,

I’m really sorry for the experience you’ve had—especially with the lack of communication and the website issues. Yumi Nutrition recently went through a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and working hard to resolve all outstanding issues.
Based on the limited information you've provided, I can’t find your details in our database, but I want to make this right for you. Please reach out to me directly at hey@yuminutrition.com so I can personally investigate your order and help resolve this as quickly as possible.

Thank you for your patience, and again, I sincerely apologize for the inconvenience. We’re committed to regaining your trust.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 5 de um total de 5 estrelas

Problem resolved in Jan 26- new CEO in charge

Same problem as others have mentioned. I used to order from this company on Amazon with no problems. As they no longer seemed to have the gummies in stock, I went via the company website. Placed an order on 28th October and the money went out of my account. Had a confirmation email but no goods were despatched. I emailed on 08 November to chase but no reply and now my emails bounce back and the company email is not recognised. I assume the company has gone into administration but a response would have been nice. I later received a full apology from the new CEO, who stated he was working hard to get things back on track, so I am prepared to try again in future.

28 de outubro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Virginia,

I’m really sorry for the experience you’ve had, especially the lack of communication and difficulty reaching us. Yumi Nutrition recently went through a change of ownership, and during that transition, our website and email were temporarily offline. This caused delays and a breakdown in customer support, and I completely understand how frustrating that must have been.

We’re now back online and working hard to resolve outstanding orders and restore trust. I can’t find your details in our current system, but I’d like to help make this right for you.

Please contact me directly at hey@yuminutrition.com so I can personally look into your order and assist you.

Thank you for your patience and for bringing this to our attention. We’re committed to improving and hope to regain your trust.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 4 de um total de 5 estrelas

I.ve used them in the past quite a few…

I.ve used them in the past quite a few times. Had a email 2 days ago for their melatonin and click on it and its not their site ,so why are emails still being sent out to buy when they gone out of business. In past they was great ,best gummies around buy from biovea now very fast delivery from them.
Good to know your back in business. Hopefully can get the melatonin from you now.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Beverley,

I’m really sorry for the experience you’ve had, especially the lack of communication and difficulty reaching us. Yumi Nutrition recently went through a change of ownership, and during that transition, our website and email were temporarily offline. This caused delays and a breakdown in customer support, and I completely understand how frustrating that must have been.

We’re now back online and working hard to resolve outstanding orders and restore trust. I can’t find your details in our current system, but I’d like to help make this right for you.

Please contact me directly at hey@yuminutrition.com so I can personally look into your order and assist you.

Thank you for your patience and for bringing this to our attention. We’re committed to improving and hope to regain your trust.

Best regards,

Benoit
Yumi Customer Support

Avaliado com 4 de um total de 5 estrelas

I ordered in September still no deliver… UPDATED

I ordered in September still no deliver and they don’t reply to emails and then they have the cheek to email me tonight with a buy 1 get 1 free on sleep gummies

Update as of 20/11/24- website has gone now

Update 23/01/2026
I wanted to come on and update my review with what’s happened so far,
I have received my order from September and have had direct contact with the new owners of Yumi, he has apologised and explained what happened and has given a gesture. I think he has done everything he can to make amends, I understand this is after the fact but sometimes this can’t be helped.
Even after all of this I will still be be ordering from Yumi.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Anna D,

I’m truly sorry for the long delay and lack of communication you experienced—especially after placing your order in September and then receiving promotional emails while your original order remained unfilled.

I want to let you know that in the past few days, we have shipped out all previously unshipped orders, including those from September.

You should receive your order soon, if you haven’t already. If your order still hasn’t arrived within the next few days, please reach out to me directly at hey@yuminutrition.com so I can personally assist you.

Yumi Nutrition recently underwent a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and fully committed to making things right for our customers.

Thank you for your patience and for bringing this to our attention. We’re here to help and hope to regain your trust.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 1 de um total de 5 estrelas

Placed order and they never showed and…

Placed order and they never showed and can not get response for my money back. Do not order.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

HiRachel,

I’m truly sorry for the long delay and lack of communication you experienced—especially after placing your order in September and then receiving promotional emails while your original order remained unfilled.

I want to let you know that in the past few days, we have shipped out all previously unshipped orders.

You should receive your order soon, if you haven’t already. If your order still hasn’t arrived within the next few days, please reach out to me directly at hey@yuminutrition.com so I can personally assist you.

Yumi Nutrition recently underwent a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and fully committed to making things right for our customers.

Thank you for your patience and for bringing this to our attention. We’re here to help and hope to regain your trust.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 1 de um total de 5 estrelas

Refund via bank company gone bust

DO NOT BUY

It appears this company has gone bust and will no longer be shipping to uk
But they just allow you to purchase with no pre warning shame really best of finding a new supplier

14 de agosto de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Sol,
I understand your concerns and sincerely apologize for the lack of communication and difficulties you’ve experienced recently. Yumi Nutrition experienced a period of transition and temporary disruption following a change of ownership, resulting in delays and confusion around orders.

However, I want to reassure you and other customers that Yumi is not out of business—we are back online and actively shipping orders to the UK again. We’re working hard to resolve any outstanding issues and restore trust with our customers.

If you or anyone else has an unresolved order or needs support, please contact me directly at hey@yuminutrition.com so I can personally assist you.

Thank you for your feedback and for giving us the opportunity to make things right.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 1 de um total de 5 estrelas

Awful

Awful. Placed order 2 weeks ago took my money and not responded or sent item. Says it will be delivered within 2 days. Do not order from this company

25 de outubro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Joanne,

I’m really sorry for the frustration and disappointment you’ve experienced—we know how upsetting it is when an order doesn’t arrive, and communication falls short.

Yumi Nutrition recently underwent a change of ownership, resulting in unexpected delays and disruptions to our service.

It looks like your bank has already processed a refund for your order. If, for any reason, you haven’t received your refund or if there’s anything else we can do to make this right, please contact me directly at hey@yuminutrition.com, and I’ll personally look into it for you.

Thank you for your feedback and for giving us the opportunity to improve. We’re working hard to restore trust and provide the level of service our customers expect.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 1 de um total de 5 estrelas

Awful customer service

I was a very loyal customer, and have ordered gummies lots of times with no issues. However I placed an order on 7th October for next day delivery, and still nothing. Have sent 5 email, no reply. However they have taken the money. Not happy atall.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi Jessica

Thank you so much for being a loyal Yumi customer over the years and for sharing your honest feedback. I’m truly sorry for the recent experience and the lack of communication after your September order—we know how disappointing that must have been, especially given your long history with us.

I want to let you know that your order was shipped on January 19th, so it should arrive soon. If you don’t receive it, or if there’s any issue with your refund or the product, please contact us directly at hey@yuminutrition.com so I can personally make sure you’re taken care of.

Yumi Nutrition recently underwent a change of ownership and transition, resulting in unexpected delays and disruptions to our usual service. We’re now back on track and fully committed to regaining the trust of valued customers like you.

Thank you again for your patience and for giving us the chance to make things right.

Best regards,

Benoit

Yumi Nutrition Customer Support

Avaliado com 1 de um total de 5 estrelas

Placed an order on the 7th October and…

Placed an order on the 7th October and have received nothing. Sent several emails however response back is from an automated message and have tried ringing but number is out of service. It would be good to get a response back as no idea what is going on and money has been taken out of account! I would not order anything from this website.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Yumi Nutrition

Resposta da Yumi Nutrition

Hi SH,

I’m truly sorry for the lack of communication and the frustration you’ve experienced after placing your order on October 7th. Yumi Nutrition recently went through a change of ownership, which led to unexpected delays and disruptions in our usual service, including email and phone support.

I want to let you know that all previously unshipped orders, including yours, were shipped around January 19th. You should receive your order soon. If it doesn’t arrive in the next few days, please contact me directly at hey@yuminutrition.com so I can personally assist you and make sure you’re taken care of.

Thank you for your patience and for bringing this to our attention. We’re committed to making things right and restoring your trust in
Yumi.

Best regards,

Benoit

Yumi Nutrition Customer Support

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