Zala Hair Extensions Avaliações 

1.695
•
O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have tried so many tape in extension brands… I came across Zala about 3 years ago when looking for an affordable quality extension. I will never use any other brand. Zala is cost affordable while st... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I’ve bought from this company since 2021 and the quality has gone down significantly while prices have gone up. I would 100% not recommend I can’t even blend my thin hair into my 20” extensions (they... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrendous experience. I ordered the clip ins in “ ice queen platinum “ and they arrived a horrible grey purple over toned shade. Emailed their customer service to return them got an automated email w... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have been wearing tape hair extensions for over 10 years ordered from here for the first time,worse quality then the cheapest alternatives .The quality is so poor that the ends are thicker then th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Extensões Capilares

Sobre Zala Hair Extensions

Informação fornecida por fontes externas variadas

Founded in 2013, ZALA has grown to be a leading international hair and beauty brand, specialising in luxury hair extensions.
At ZALA, we strive to offer innovative, easy to use products at the best possible value. Our ultimate goal is to boost self confidence to make you feel your absolute best.
All sets are 100% Remy Human Hair, the highest grade of human hair. This luxury quality will ensure your extensions blend with your natural hair, remain tangle free and are soft, shiny, and silky.
Importantly, all ZALA hair is ethically sourced and manufactured.

Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(1.695)

4 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I am so happy with my ponytail…

I am so happy with my ponytail extension! The colour match is perfect, the quality is amazing and not to mention the fast postage and cute packaging!

28 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Evangeline,
Thank you so much for taking the time to leave an excellent review! It means so much when our customers share their experiences. We are delighted to hear that you loved the quality of our product and the color was a perfect match!

Looking forward to your next order!

Avaliado com 5 de um total de 5 estrelas

Halo hair extension 20 inch

Halo hair extension 20 inch- areived fast are super soft and nice quality is amazing

28 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Orana,
Thanks so much for choosing ZALA for your hair extensions! We appreciate that very much. Thanks for the wonderful review. :)

Avaliado com 5 de um total de 5 estrelas

So good you almost forget its extensions!

I’ve shopped at Zala before in the past when I had bleached my hair and needed some length to match the new colour. Returning back with my natural hair colour now, I wanted a simple ponytail extension for the days I wanted to feel a bit girly and luxe. Zala did not disappoint - the quality is phenomenal and I was asked by my co-workers if I had always had this length of hair and somehow managed to style my hair shorter previously! I will always stand by Zala, they’re always there for my hair extension needs - absolutely amazing quality!

23 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi There,

Thank you so much for taking the time to share an excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions. Can’t wait to have future orders from you! :)

Regards,
ZALA

Avaliado com 5 de um total de 5 estrelas

Beautiful quality

I just purchased the 12" tape in Hair Extensions, that were delivered Monday, and I only placed the order Friday.

I put my Zala Tape Extensions in on Monday, and washed and blowed dried them today (Thursday), and I have to say they are amazing! and being able to buy a shorter length was great!
I just wanted to take the time here to say thank you!

Thank you so much, you have won a customer for life!

21 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Kerrie,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions.

Looking forward to your next purchase with us! ;)

Avaliado com 5 de um total de 5 estrelas

Easy to use hair halo!

Recommend to me from my hair dresser for my wedding as I wanted to thicken up my hair. Arrived in great condition, also the support team was super helpful when helping me exchange colours.

21 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Sophie!
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)

Avaliado com 5 de um total de 5 estrelas

Perfect for my wedding hair

My hairdresser recommended for me to buy Zala volume hair piece and I’m so glad I did! I was skeptical because I don’t have thin hair but it is quite long. She said it would blend it perfect and hold the style better, she was absolutely right! It blends in with my haid seamlessly and works so well. I am so so glad I bought this can’t wait for my beautiful bridal hair.

20 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Ashleigh,
Thank you for your excellent review. We're glad to hear that you are happy with your purchase from us and that you loved the quality of our clip in hair extensions. :)
Can’t wait to have future orders from you! :)

Avaliado com 5 de um total de 5 estrelas

Excellent quality products and…

Excellent quality products and affordable pricing! I have Invisitape tape in extensions and when I don't have them in, I alternate between my Zala Ponytail or my Zala Clip Ins or my Zala Halo. No other company does what Zala does!

20 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Kyles,

Thank you so much for taking the time to share an excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions. Can’t wait to have future orders from you! :)

Regards,

Avaliado com 5 de um total de 5 estrelas

Very happy

So far so good. My halo hair extensions just arrived, I have yet to try them on but the colour match is perfect and the quality seems brilliant. Customer service was extremely helpful with colour matching my hair Thank you.

18 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Toni,
We are happy to see you were impressed by our services! :) Our customer service team always works hard in delivering the best assistance. We are glad to get the "WOW" factor from you! :)

Avaliado com 5 de um total de 5 estrelas

Get ready for compliments

So helpful! Great customer service! And the hair pieces are better than I could have ever expected! I am so happy with my decision to purchase from Zara! And ps when you do, get ready for the compliments!

12 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hey Erica,
We are happy to see you were impressed by our services! :) Our customer service team always works hard in delivering the best assistance. We are glad to get the "WOW" factor from you! :)

Avaliado com 5 de um total de 5 estrelas

Halo gave me mermaid hair

Purchased a 16" halo (my natural hair is about 14.5") in Beachy blonde #613. I was actually going to get a different colour (champagne) but ended up asking for a colour match and I'm glad I did.

Because I then coloured them, I can say with certaintly that the Halo is almost 2x as thick as my actual hair, which is admittedly quite thin. I used nearly 2x as much dye. Thankfully I have JUST enough hair to hide the back of the halo but it was a close call!

I used manic panic Coralline Dream and Dreamsicle to dye the hair to match mine. Same as in my real hair, it ended up having about 10-20% of strands stay blonde so I'm not sure if it's these Manic Panic colours not picking up all the blonde, or the fact that my hair and the extension are super bleached so some of the strands just didn't absorb it the first time round. It colour matched perfect and ended up looking as realistic as my hair.

I'm super happy with the end result. I also found it annoying to tie up my hair and then sit the Halo on, so I literally dumped it over my head and then brushed my hair out from under it, which helped with placement and ease of putting it on.

I've also just purchased the pony and the volumiser and can't wait to dye and try them out!

12 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Emily,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions.

Looking forward to your next purchase with us! ;)

Avaliado com 5 de um total de 5 estrelas

Love love the extensions!

10 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Thanks so much for choosing ZALA for your hair extensions! We appreciate that very much.

Avaliado com 5 de um total de 5 estrelas

Love Zala hair extensions

Love Zala hair extensions, I am a hairdresser and wouldn’t go to any other company. The quality of hair is exceptional, I can colour, cut and do any style I want to them. They give my hair just the right amount of fullness and length I need.

10 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Tay,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions.

Looking forward to your next purchase with us! ;)
----

Avaliado com 5 de um total de 5 estrelas

Very quick to ship

Very quick to ship. Amazing quality and packaging. I love my new pony tail.

10 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Zoe,
Thanks so much for choosing ZALA for your hair extensions! We appreciate that very much.

Avaliado com 5 de um total de 5 estrelas

I Feel the fake hair can be better…

I Feel the fake hair can be better quality and there can be another highlight colour I love the packaging, presentation and the quality of the real hair

7 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Chloe,
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised how much I love the ZALA halo!

My hair is very thin and seriously damaged. With a big event coming up, I wasn't sure what to do when my hairdresser suggested ZALA halo - good quality, reasonable price, no further damage. The website was easier to navigate on the computer than phone. Lots of colours to choose from and I was pleasantly surprised by how well it matches my hair. It looks and feels like real hair, is all but undetectable once in and has dramatically boosted my confidence. Easy to put on once I worked out the correct headband size. I'm now looking forward to the event. Thanks ZALA!

2 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Shelley,
Thank you so much for taking the time to leave a superb review and for choosing ZALA for your hair extensions. We appreciate that very much. We are glad to hear you are loving your ZALAs! We only supply the highest grade and best thickness composition of hair on the market so it's definitely worth it. :)

Avaliado com 5 de um total de 5 estrelas

My daughter bought this for me

My daughter bought this for me a 16" Halo .... and I love it!! I get comments every time I wear it and have recommended it to several friends that have also got on the band wagon. So easy to put in and looks REALLY natural. love love love

1 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Debbi,
Thank you for leaving us a lovely review! We are glad to hear you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market so it's definitely worth it. :)

Avaliado com 5 de um total de 5 estrelas

Satisfied Returning Customer

Returning customer, purchasing another set of the best hair extensions. I have recently coloured my hair to another colour and needed to get a new set to match as well as a longer length. Although the extensions was a little frizzy out of the box with a few brushes it was feeling silky smooth again.

1 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Bee,
Thanks so much for being such a loyal customer! We appreciate that very much. Thanks for the wonderful review.

Avaliado com 5 de um total de 5 estrelas

Customer service team is amazing !!

Jona B, I want to personally Thankyou for your service, I’m completely obsessed with these extensions and you helped me find the right length for what I need!! Completely In love with them 🥰 please send this to your managers they should commend you on how well your service is 👏🏼

Thankyou!!

1 de julho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Jo,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions.

Avaliado com 5 de um total de 5 estrelas

Love my new long, thick, shiny ponytail!

After I cut my hair off in a terrible DIY moment, I need some hair back! I had heard great things about Zala from friends so jumped onto the website, and ordered a clip in ponytail (human hair). Customer service helped me choose the right colour within 30mins which was awesome. It arrived in 2 days and looks amazing. Very happy and has definitely made me want to order more looks!

29 de junho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Carley,
Thank you so much for taking the time to leave an excellent review! It means so much when our customers share their experiences. We are delighted to hear that you loved the quality of our product and the color was a perfect match!

Avaliado com 5 de um total de 5 estrelas

Happy customer

I’ve never had any issue with receiving my zala products. The service and delivery is seamless and most importantly, the quality of hair extensions has been flawless and true to description. Would buy again. Oh wait, I already have! 10/10

27 de junho de 2022
Avaliação não solicitada
logotipo da Zala Hair Extensions

Resposta da Zala Hair Extensions

Hi Danya,
Thank you so much for taking the time to leave an awesome review! We are happy to know that you have chosen us for your hair extensions. We are also glad that you are satisfied with your purchase with us and that you are loving your ZALA's! :)

We work hard to meet expectations like yours and we can't wait to have future orders with you.

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