Zeeandco Avaliações 

622
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time using the online store. Good range and easy ordering. Made order approx 8pm on a Tuesday evening. Email confirmation straight away. Shipped Wednesday and delivered Thursday am. tracking num... Ver mais

Avaliado com 1 de um total de 5 estrelas

I've just tried to get on the site as they usually have some good offers going. But now it redirects to Flannels instead. Another good clothing store taken over by Sports Direct? I can't find anything... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed an order late evening on a Wednesday, beat a countdown by 10+ minutes to get my item delivered by the Friday, never received any email to say the item had been dispatched, rang customer service... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Bought a stone island jumper- got next day delivery free with DPD so it came fairly quickly. Really happy with the product and zip protected case however disappointed that the outside packaging was a... Ver mais

Detalhes da empresa

  1. Loja de moda masculina

Informação fornecida por fontes externas variadas

For more than three decades, Zee & Co have brought Designer fashion to the high street. In that time, we have introduced hundreds of exquisite clothing brands to our customers via our shops and online retail site. Our ever-growing roster of designers and fashion labels means that we continue to provide a mix of the very latest styles and innovations, from new or up-and-coming labels to the established designer powerhouses. We're as passionate about clothing as our customers, so that's why we make sure to stock garments from amongst the best brands in the world.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

622 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(622)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I bought a Kenzo hoodie and received it…

I bought a Kenzo hoodie and received it with cream colours on the outline of the tiger instead of the bright white shown on pictures displayed on their website. When I contacted their customer service I was told it was due to the display of the device I am using to view their website, which is totally ridiculous. I eventually got a refund email and they have not even returned the £4.99 I paid for delivery. Why have I not been refunded for my delivery when it is their mistake. Avoid at all cost!

14 de setembro de 2022
Avaliação não solicitada
logotipo da Zeeandco

Resposta da Zeeandco

Hello

Thank you for your feedback and for the information you have provided.

I can confirm that our Customer Service Team immediately compared the returned item with our website images, and it was felt that the photographs gave an accurate reflection of the top.

Unfortunately, personal screen resolutions can slightly affect colours on a monitor, laptop, or phone. Our online website has sold a number of these hoodies and the garment is now fully sold out.

However, as we do not wish you to be unhappy with your purchase, I have refunded your original postage as a gesture of goodwill.

Kind regards
Customer Care

Avaliado com 5 de um total de 5 estrelas

The guys at Zee were great.

The guys at Zee were great.
I was waiting on a size becoming available and they kept me updated with personal emails to ensure I wouldn't miss it.
My son is made up with his Ralph Lauren tracksuit and I was made up with the £100 discount.
First class!!🙂

7 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered 2 pairs of cp company joggers…

Ordered 2 pairs of cp company joggers arrived within 3 days had to return one no problems easy to return money went in no issues reordered a smaller pair of joggers arrived again within 3 days lovely packaging 2 happy teenagers.will order again some lovely sale items 😀

6 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cheers

Thanks zee and co wasn’t their fault that DPD didn’t deliver my items on time but they gave me my next day delivery refund so can’t really complain T-shirts came nicely packaged.

28 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed with the small details

TLDR - they slayed

I'll be honest and put my hands up I hadn't heard of this company before and was very suspicious.

I saw a hoodie I liked in John Lewis but didn't have my size so went to check their online store. Typed the hoodie into google and saw it was nearly 30 quid cheaper with zee and Co. Checked lots of reviews and companies house to see if they were real and saw they have been around a long time. Still felt unsure so was happy to see PayPal was an option.

It arrived when zee&co said it would even though royal mail said 17th and zee&co said 22nd. Don't know what was up there but we move.

Well I loved the way it was packaged. Exactly the same hoodie for so much cheaper.

It came in a nice little zip bag and the way the invoice is put into a slip with a returns label ready if needed (it isn't required this time thankfully). That small detail really changed my view on the company. Absolutely will use again.

12 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, website easy to use loads of choice available. Ordered a Hugo Boss jumper as a gift. Arrived quickly, looked exactly as pictured. Trackable delivery, well packaged. Have already bookmarked a few more things for xmas. Thanks =)

17 de agosto de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Loved the product, not the packaging

Bought a stone island jumper- got next day delivery free with DPD so it came fairly quickly. Really happy with the product and zip protected case however disappointed that the outside packaging was a polymailer. I know it was 70% recycled content or whatever but surely you could be more eco-friendly and use a mailing bag? Even I use mailing bags for my small business!

21 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have made a purchase of £862.99…

I have made a purchase of £862.99 bought a few clothes and shoes for holiday, i purchased the item threw verified by visa i have approved the transaction threw my mobile app , everything was fine till next day, next day they have emailed me they will cancel my order because my shipping and billing adress are different and that it will have to go to my billing adress, and i said i don’t live there anymore i just moved, i moved with work few days ago and never changed my bank adress but if it’s verified whats wrong, and they said they going to cancel my order, so they did cancel my order and they said to get my money back is 3 to 5 days, this is unacceptable i don’t have another money to buy clothes this is nonsense!!!! I do not recomend you very dissapointed! Unproffesional i will also post of social media! AVOID ZEEANDCO!!!!! Waste of time!! LADY NAME ON THE PHONE WAS TEFF

6 de agosto de 2022
Avaliação não solicitada
logotipo da Zeeandco

Resposta da Zeeandco

Hi David

We are sorry to hear of your disappointment.

Unfortunately, our third party security company were unable to verify some of the details which were provided on your order and the order was flagged as high risk. Therefore, we were advised to only despatch your order to the billing address.

We did send you an email to advise that we could only deliver to your billing address or alternatively cancel your order.

We cancelled your order as you requested, shortly after the telephone call with our customer service advisor.

Please note, we have these procedures put in place to avoid any fraudulent activity and to protect our customers cards and details.

We apologise if this had caused any inconvenience to you.

Kind regards
Customer Care

Avaliado com 5 de um total de 5 estrelas

Zee&Co are awesome

Zee&Co are awesome. Their products are great and their customer service is first class. I worked away and fell outside the return period as I'd ordered the wrong size. They dealt with my query so well and agreed to let me have a full refund. This service is why I will always go back to Zee&Co time and time again. Great job guys, a retailer that for me definitely stands out from the rest 👏

27 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NOT RECEIVED REFUSED REFUND

Never received package and DPD confirmed they were at fault and to contact Zeeandco for my refund as DPD accepted full liability. Zeeandco refused my refund however even after I had 4-5 different DPD agents tell me they had accepted full liability and that Zeeandco should have given me a refund. Stay away and save yourself the hassle

15 de julho de 2022
Avaliação não solicitada
logotipo da Zeeandco

Resposta da Zeeandco

Hi

Thank you for taking the time to write your review and we were sorry to hear about the disappointing experience you had with your delivery.

When a parcel is misdelivered, we have a procedure set in place that allows us and DPD to investigate thoroughly.

We apologise for the length of time to have this resolved; DPD had closed the case on many occasions as the Depot Manager confirmed the driver had returned to your address and was advised the recipient collected the parcel from a neighbour.

However, we contacted our own DPD Account Manager to escalate the problems you highlighted which enabled us to successfully raise a claim and issue the refund back to you.

Though we understand this was an extremely disappointing experience, rest assured, we did everything in our power to get this resolved for you.

Kind regards
Customer Care

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

First time using the online store. Good range and easy ordering. Made order approx 8pm on a Tuesday evening. Email confirmation straight away. Shipped Wednesday and delivered Thursday am. tracking numbers issued. Packed well the zipped carry bag was a great touch. Mailed customer services to say well done and got a reply within 10 minutes. Will definitely use again and highly recommend.

7 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been really impressed with Zee &…

I have been really impressed with Zee & Co, they have been really professional and organised.
Good website
Excellent customer service
Good arrangements with couriers
Excellent packaging
Very efficient and quick service
Lots of email updates to inform you on progress.

5 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Clothing For Men

I order regularly from Zee & Co and never had any problems, most orders are for next day delivery the quality of clothing is top notch and the prices are reasonable

5 de julho de 2022
Avaliação não solicitada

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