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Y.Chroma Avaliações 15

O TrustScore é 4 de um total de 5

4,1

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Detalhes da empresa

  1. Loja de moda masculina

Escrito pela empresa

Y.Chroma is a Lisbon-based luxury menswear brand. Designed for movement, structure, and real life, our pieces combine performance fabrics, tailored construction, exquisite attention to details, and intentional color. This is modern menswear for a midlife reset. For when you no longer want to keep living on navy and grey, and for when comfort, confidence, and character matter more than ever.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 3 de um total de 5 estrelas

Hi Everyone,

Hi Everyone,
I am definitely into clothes and came across this brand and love it. The colors, fabrics, fit, design are really nice. The prices are high but for the quality it’s not excessive.
I have an issue with stock of sizes, delivery time, response times for relating to inquiries.
One jacket that was $800 has hole in the pocket that I needed to bring to a tailor.
I feel that the amount of purchasing I did, take my word, if was pretty good amount that they would take good care of me. Not special but good. Unfortunately that wasn’t the case. Having a great brand means you have to be spot on with everything.

29 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible service - no clothing...

Ordered two shirts on April 24 with total over $600, got an email that things might be delayed a few days because of a warehouse switch and they (via Nisa) promised it would be soon. May 26th and nothing has arrived except all the auto-generated drip emails from Max about his YChroma journey and how he strives to be the best! Missed the part about getting clothes to customers.

26 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nisa did a BRILLIANT job!!

Nisa did a BRILLIANT job managing my exchange, she was patient, professional and very helpful. I ended up with exactly what I wanted and am very happy.

7 de abril de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Nisa is the best! We eat, sleep and breath top-flight service. Nisa is our standard bearer for the whole concierge team!

Avaliado com 5 de um total de 5 estrelas

Y Chroma just gets it!!!

Y Chroma has become my go to for clothing that matters. Max and his crew have really provided the best insight into what it means to have style and awareness beyond the age of 50. The attention to detail in both the products and customer service are impeccable!!
I look forward to every new release!!

7 de abril de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Man, THANK YOU. You made my day! Lots of new stuff coming soon. -Max

Avaliado com 5 de um total de 5 estrelas

Too much fun.

You all seem to have too much fun. I want to work for your team! And such great clothes.

7 de abril de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Oh, we do have waaaay too much fun! We love what we do, and we love the process of doing it.

Avaliado com 2 de um total de 5 estrelas

Still waiting for my replacement…

Still waiting for my replacement sweater a week after returning the damaged garment.

19 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Uhf, we are SO SORRY ABOUT THIS. We are opening our Miami shipping center and have had some unexpected delays. I'm speaking with your concierge to make sure our note to you didn't end up in spam and to see what we can do to get this fixed ASAP. This is on us.

Avaliado com 5 de um total de 5 estrelas

I ordered the wrong size Becker Pant…

I ordered the wrong size Becker Pant and requested an exchange. Nisa explained via email that you were in the process of moving shipping to the U.S. (great move) and that might delay the process. I appreciated the updates and she also sent the new pants along ahead of my return. That’s appreciated, and now I can use the same box for the return. Communication is everything.

17 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Thanks for hanging in there as we open the Miami shipping center! Once it's a fully operational battle station we'll be able to handle shipments even faster than from Lisbon to the US. Almost there!

Avaliado com 5 de um total de 5 estrelas

Thank you and Great Job

Love your clothes as they don’t have the usual look as everyone else’s clothing line (but still very cool looking) and the quality is great. I also really really appreciate the attention to customer service and the very helpful support and responses when needed. Thanks so much for a great job well done.

16 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Man, I really appreciate this. We're obsessive about quality -- both in the products themselves and in the whole service. We want the entire thing to ring with that special attention to detail our guys deserve! -Max

Avaliado com 5 de um total de 5 estrelas

YChroma apparel and customer service…

YChroma apparel and customer service are second to none. It’s a pleasure purchasing from them, and I look forward to more in the future.

12 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

I saw you shared a photo! Paul, thanks. The feedback means a ton to us. I'm thrilled to hear it!

Avaliado com 5 de um total de 5 estrelas

Receive products just as promised

Receive products just as promised, with very expedited shipping. All Y chroma items are expertly made, with details, not found in any other manufacturer.

9 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

We're obsessive about that build quality. It's just how we operate!

Avaliado com 5 de um total de 5 estrelas

Beautiful well made clothes

Beautiful well made clothes, beyond my expectation in quality and fit. Arrived on time.
Consultant follow up was timely, haven’t used it yet, but will.

9 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

We'd love to have you on a wardrobe planning call. They're a ton of fun! I try to join them personally -- it's the best part of the gig ;-) -Max

Avaliado com 5 de um total de 5 estrelas

Masters of Construction and Color

I discovered YCHROMA last year and have made several purchases since. I recently received the Dwayne Sweater and Skyline Pant, both in Java Brown. The fit and finish are top tier! I'm 59 and still love tailoring, but to find elevated casual wear has been a game changer for me. Max and his team are experts in depth of COLOR! His system works in Monochrome or even in Kodachrome! Well done and thanks for styling a newly retired gent like me.

6 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Monochrome and Kodachrome... I've got to steal that line! -Max

Avaliado com 5 de um total de 5 estrelas

I love the Y.Chroma brand for a few…

I love the Y.Chroma brand for a few reasons: Quality and construction of each piece, customer service experience (responsiveness to inquiries), and the variety of options including vibrant colorways. Most importantly, I love that the clothing can be worn in professional or more relaxed settings. I find myself gravitating to y’all’s pieces as much now that I’m retired as I did when I was an HR professional. The best review I can give you is to know that I’m often asked about where I got an outfit. It’s easy to recommend YChroma for the discerning gentleman whether for work or for the next life transition.

5 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Sam, you made my day. That's the goal... that your clothes stand out in just the right way. People asking you where you got that outfit is a sign things are working! Thank you for taking the time to share the review! -Max-

Avaliado com 5 de um total de 5 estrelas

Max and his team are fantastic

Max and his team are fantastic! My go to clothing line. Get more compliments on my attire now more than ever. Looking forward to receiving my new French linen long sleeve polos!

3 de março de 2026
logotipo da Y.Chroma

Resposta da Y.Chroma

Darren - we saw your photos (awesome) and Max says we promised you to do a golf line! It's in the plan ;-)

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