yettel.rs Avaliações 27

This is a company you can not trust to provide good internet, customer service or to not plain rob you when they get a chance. The company experts advised me how to install cable promising that dogs do not touch them. When the dog messed up the cable, they gave me a bill to fix it because I signed a contract where I agreed with the instalment. The team that came to fix this even said that it is not true that dogs don't do this that small dogs do it quite often. Still, I should have known better according to customer support thieves. I have also had problems with internet flow when the speed drops below 1mbps in a middle of my meeting etc. Stay away from Yettel, I am sure you can find better.

Worst ISP. I rented an appartment where the landlord has Yettels "home internet" which simply doesn't work well due to extremely high latency.

I called the support and besides the fact they did not understand the difference between network speed and latency, I was denied support because I did not call from the phone number the contract owner registered with the contract - so, imagine one family member who signed the contract and registered its mobile phone number as the ckntact number goes on vacation, and the home internet goes down, the entire family needs to wait for the contract signer to come back from vacation because other family members are denied support.

Companies like this should be banned btly law and decision makers should be imprisoned!

Stay away from thieves like this!!!

Smeće od firme. Naprave ponudu koju ne ostvare, priznaju reklamaciju, zovu me kad sam van države, potroše mi sav kredit i onda se ne sećaju ničeg. Pored toga im je pokriće jako slabo. Biraj te drugu firmu.

nice mobile network

Topla preporuka za yettel mrezu odlican signal i odlicne ponude

They don't care about customers at all...
This is not the first time, last year in January, same experience.
The only reason to stay with them, is the network signal that's better than the competition, but Yettel is pricier of course.

My advice is that you should not use this company for a Tourist SIM card if you intend to come on several visits to Serbia during the same year. They lock your phone and account with them to its old number and your email address that you may have used several months previously. Lord forbid if you should have forgotten the password you may used several months previously.

I asked them to wipe the former account I had held with them previously. They refused to do this because I had forgotten the password I had used. I did not have the old SIM card in my phone. Meanwhile I had spent 700 RSD on a new SIM card and added [via their Yettel App] another 1700 RSD money which I thought I had directed to my new SIM card with them. All the extra money I spent was added to the old SIM card which I had left behind in UK. All I wanted was the credit added to the new SIM card telephone number.

The manager in the Yettel shop was completely unhelpful given my situation. She refused to give me my money back. I went to A1 instead.

One needs a Serbian SIM and Phone Number to use the buses and trams in Belgrade.