Yodel.io Avaliações 

82
•
O TrustScore é 1 de um total de 5

1,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The stupid courier couldn't even deliver the parcel to the right place or say, for certain, where it went to. There wasnt even a update to let us know until a week later. Never use them!

Avaliado com 1 de um total de 5 estrelas

Parcel containing 160 rolls, was thrown over gate, main road location in full view, how many times do you have to let this company know YOU CAN'T LEAVE PARCELS & PACKAGES LEFT ON MAIN ROAD LOCATIO... Ver mais

Avaliado com 1 de um total de 5 estrelas

Waiting for Godot is more productive than yodel delivery. Tracking suggested they were 3 miles away from my house. 5 days later still not received. I could have walked there to pick it up but appear... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yodel courier could not be bothered ringing the door bell, nor opening the door to the unlocked porch, choosing to leave my package in one of the recycling bins. They also cited delivery at 11.30 wi... Ver mais

Detalhes da empresa

Informação fornecida por fontes externas variadas

Yodel is a voice assistant that lives in Slack and takes on your phone calls. The fully cloud-based telephony software is integrated where you spend most of your time during the workday: your team communication tool Slack.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

82 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,2

Todas as avaliações

(82)

63 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Awful experience

They emailed me they had delivered to my porch (designated safepace) got home no parcel was there. The photo of delivery was not in my safe space they dumped it somewhere outside and emailed completely the opposite. I've been chasing their customer service for a resolution for nearly 3 weeks. Their courier lied and customer service communication is very poor. I'd say an all round awful experience as I've paid for things I never had delivered. The stress and frustration of no humans to talk to is literally the pits. I am shocked at just how bad they are and that they get away with it. Trading standards need to review this company fast.

8 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID THIS RUBBISH COMPANY!!

This is without doubt, the worst courier company I’ve ever dealt with!! I honestly wish businesses would stop using them altogether. Two months ago my parcel was stolen because they abandoned it outside the building. Today they pulled the exact same stunt. If it hadn’t been for a kind postman who picked it up and actually knocked on my door, I would have lost this one as well.

And yet they have the sheer audacity to take a photo and mark it as “delivered”! When you contact their so-called customer service, they simply parrot that they can’t help because their system claims the parcel was delivered. Absolutely useless!! I had to go through my bank and request a chargeback to get my money back.

Utterly disgraceful company!!! Avoid at all costs!!

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID THIS TERRIBLE COMPANY!

AVOID THIS TERRIBLE COMPANY!
Yodel have never failed to fail. The last 2 deliveries have been lost by this shambles of a company.. I refuse to buy anything online if this joker company is linked..

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not for the first time my parcel hasn’t…

Not for the first time my parcel hasn’t arrived on time. This has got to be the worst delivery company out there. They send you alerts that change more often than not. I will do what is within my power to do and stop ordering goods where YODEL is the Carrier.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Such an unprofessional and devious…

Such an unprofessional and devious company.
They claimed to delivered my parcel.
First they delivered to the wrong adddess and Shein has declined refunding me my money.

I DO NOT RECOMMEND!!
WORST DELIVERY COMPANY I HAVE EVER SEEN!

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give zero i would

Took a month to deliver a parcel then code wouldnt work so couldnt collect it
Useless yodel and useless vinted customer services mean ive lost money as vinted updated as recieved when I didnt . Ill never ever use yodel again stupid codes are a nightmare

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t use this courier service

Very bad service just leave any parcel outside front door. Not the correct name or address on parcel. Don’t bother knocking the door then when you try contacting customer service you can’t even speak to anyone to sort out

12 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Couldnt give it 0 stars

Couldnt give it 0 stars. Has anyone ever had anything delivered properly by these jokers? There absolutely useless.
Yet another parcel delivery f##£'d up. God knows where it is so it'll take weeks to work its way back to very and then I can get another deliverd.

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Parcel containing 160 rolls

Parcel containing 160 rolls, was thrown over gate, main road location in full view, how many times do you have to let this company know YOU CAN'T LEAVE PARCELS & PACKAGES LEFT ON MAIN ROAD LOCATION THEY GET STOLEN.....no knock on door, no
ring of doorbell, I wouldn't have known if I hadn't checked via tracking that the parcel was there,
It's getting worse, you have one good delivery then get umpteen that aren't...

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Happy crack heads

Package was left in a unsafe place in full view of the public . Needless to say I did not receive my parcel . And my empty packaging with address was strewn across the neibouring park . P1Ssed off is an understatement.

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid! Scammers

I bought a life-time subscription to this company and they stopped my access yesterday - no warning.

They're not responding to emails - taken money and ran.

Do not use this company is you're a business needing any continuity of service.

One day randomly, they told me it was cancelled, and that was final. All because I hadn't made an outbound call on it in 6 months. Kind of terrible that they just up and cancel a life time subscription without warning.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

Scammers. Even though my account was active and I was using it, they closed my account and are not replying to support emails.

They claim my account was inactive for 6 months. I have proof that I was using my number!

13 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They Deleted My Account - No Warning

I bought a life-time subscription to this company. One day randomly, they told me it was cancelled, and that was final. All because I hadn't made an outbound call on it in 6 months. Kind of terrible that they just up and cancel a life time subscription without warning.

Hey there,

We hope this finds you well!

We’re reaching out to inform you that your account has been canceled due to inactivity.

As outlined in the Appsumo deal description, at least one outbound call activity every 6 months is required to keep your number active.

Our records indicate that no outbound call activity was made within this period, and as a result, we have canceled your account.

Please note that this action is final, and there is no further support or contact available regarding this cancellation.

Thank you for your understanding,

Have a great day!

Best,

The Yodel.io Team

13 de novembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I paid for express delivery was 2 day's…

While I did pay for express delivery, and it was yodel,,it seems typo error on my part,I do sincerely apologise

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Yodel.io

Resposta da Yodel.io

Hi Melanie! You have submitted your review for Yodel.io - we are a cloud phone solution for businesses and do not offer any sort of delivery service. We would ask you to please review your submission.

Avaliado com 1 de um total de 5 estrelas

This company is a SCAM…

This company comes to take money without giving you a return for it, their website is very outdated and does not work well. They charge $30 every month, after I asked to disconnect they continue to take money, now that they finally closed my account they don't want to give me back the money on the grounds that my stay costs them every month, even though I didn't use it at all. Tell me, is this not a scam!?!

20 de junho de 2023
Avaliação não solicitada

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