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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just purchased a CB650R Neo Sports Cafe motorcycle. Very pleasant and friendly staff who were great from giving me a good P/X for my old bike, and preparing the new one for handover. At handove... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just bought a year old Triumph from Youles Blackburn, dealt with Paul who was professional throughout and a pleasure to deal with. Excellent communication, always responded to mails and had the bike... Ver mais

Avaliado com 5 de um total de 5 estrelas

Visited Youles Blackburn this morning for my first service on the new bike. Fabulous customer service as always, they arranged a ride in ride out Saturday appointment for me due to work commitments. I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Poor sales team I was in discussion over 2 bikes I asked if they could offer me a bit more money on my px I was completely shut off . Some of the sales team need better manners. And not just ignore... Ver mais

4,3

Excelente

O TrustScore é 4.5 de um total de 5

40 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Just purchased a Honda vision due to…

Just purchased a Honda vision due to having a bad knee and struggling to get on my RE at present as a result. Purchased from Youles Honda in Manchester and can only say first class service. Everything taken care of by the sales staff efficiantly. I would also like to give a special mention to the delivery driver ( I think Dave was his name from Egerton ) who went above and beyond the call of duty getting the bike to me in NE Lancs after being stuck in bank holiday traffic for 2hrs

22 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just purchased a CB650R Neo Sports Cafe…

Just purchased a CB650R Neo Sports Cafe motorcycle.
Very pleasant and friendly staff who were great from giving me a good P/X for my old bike, and preparing the new one for handover.
At handover David explained all the functions of the dash and paired the bike to my phone for me. Also demonstrated the e-clutch function.

Would I purchase another bike from here?

A big YES from me 😎😎😎

26 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top class service

Just bought a year old Triumph from Youles Blackburn, dealt with Paul who was professional throughout and a pleasure to deal with. Excellent communication, always responded to mails and had the bike serviced, additional parts fitted and ready to go as promised. Also dealt with Anna in stores who was equally as professional and helpful, nothing being too much trouble for either of them.
Top class service from beginning to end, very highly recommended.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Buying a bike without seeing it and…

Buying a bike without seeing it and some 211 miles away from home was risky. However, the detailed video was amazing and put my mind at rest. Bike arrived, new MOT and serviced and was even better than the video. My thanks to Paul at Youles blackburn - top guy

10 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Visited Youles Blackburn this morning…

Visited Youles Blackburn this morning for my first service on the new bike. Fabulous customer service as always, they arranged a ride in ride out Saturday appointment for me due to work commitments. I made an enquiry about bar end mirrors for my bike whilst there, Andy was really helpful, had them in stock along with the bar end finishers, he quoted me a great price, and even managed to get them fitted for me before I left. 5* service all round which as always is the standard for the team at Blackburn. Thank you.

16 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have just bought a Vespa from Youles…

I have just bought a Vespa from Youles Motorcycles and am very happy with the scooter and the service I received from Youles. Jason was very helpful in keeping me well informed through the buying process and the delivery and ensured that the scooter was well prepared. I will definitely be looking to Youles when the time comes to buy my next bike.

5 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can highly recommend Youles Motorcycles

I can highly recommend Youles Motorcycles, Blackburn to anyone who may be looking to purchase a Triumph motorcycle or those who may require a service or MOT. I have purchased 3 motorcycles over the last few years, all of which I still own. The support provided by all staff, whether it be Sales, Service or Workshop Technicians has been first class at all times, and always delivered in a professional, personal and friendly manner. The whole team are a credit to the organisation. Thanks again to everyone at Blackburn.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a few bikes from Philip youles …

Had a few bikes from Philip youles suzuki and triumph Philip shoud be so proud of his staff from bike sales to the clothing team work shop team are all trained technicians anna is so clued up on helmets .she sold me a helmet which was a size smaller than all the helmets i have been using 😅 shows go to the professionals .would highly recommend youles for all your biking needs 5 stars all round .Good old fashioned service with modern technology

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 stars

5 stars, and there’s a reason for it.

I dealt with Adam from start to finish and he was brilliant the whole way through. Took the time to properly talk me through the bike, what had been done to it, and kept me updated constantly on WhatsApp and calls, which made the whole process feel easy.

I had a few hiccups during the finance side, completely on me, but Adam still went above and beyond to help sort everything out and keep things moving.

For my first bike, I couldn’t have asked for a better experience. Genuinely sets a high bar and will be hard to beat going forward.

Would absolutely recommend Yuole’s Motorcycles, and I’d 100 percent go back to them again in the future.

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience

Wow just purchased my new bike from the Blackburn showroom. The staff were very knowledgeable, the atmosphere was very friendly and helpful. These guys are on top of their game, excellent 6 month warranty on their used bikes and a lifetime engine warranty!

What a selection of bikes, absolutely loads of used bikes all different manufacturers, the Blackburn showroom has the franchises for Triumph, Suzuki, Vespa and Piaggio. The Manchester stores have the franchises for Triumph, Vespa, Piaggio and Honda. Thanks again guys!

21 de março de 2026
Avaliação não solicitada
logotipo da Youlesmotorcycles

Resposta da Youlesmotorcycles

Wow, thank you so much for such an amazing review! It genuinely means a lot. I’m really glad the team looked after you and that you found the right bike, sounds like you had a great experience all round.

Enjoy every minute on your new ride, and if you ever need anything at all, we’re always here to help. Ride safe and see you again soon!

Avaliado com 2 de um total de 5 estrelas

Not very good sales person

Called and got put throttle sales person mark at Blackburn wanted a price for mine against the speed twin cafe racer mines a speed twin 12 aluminium silver one year old 3250 miles on mark didn’t even know the bike wanted to know what the side panels were like don’t think this lad rides bikes gave me a low ball part x so told him I’d go else were.Aluminium silver is the new 2025 model even Philip youles should know that since my experience trying to part x I’ve heard a lot of the same stories from youles Blackburn

6 de março de 2026
Avaliação não solicitada
logotipo da Youlesmotorcycles

Resposta da Youlesmotorcycles

Hi there, thanks for the feedback. I'm sorry to hear your experience wasn't up to our usual standards.
Mark is actually a new member of our staff and is still learning the ropes of our inventory. Regarding the valuation, as we weren't able to get photos of your bike to identify the specific year and model, he had to provide a cautious estimate.
We’d love the chance to give you a more accurate figure, if you can send some photos over or pop back in, we'll make sure a senior member of the team take a look.

Avaliado com 5 de um total de 5 estrelas

Fantastic shop

Fantastic shop. The staff genuinely care about the customer. The lifetime value of a customer is of paramount importance to them. Loads of other bike shops go bust,Youles keeps going-this is not by accident!!. The last guy who wasn't pleased with his Norton needs to understand these bikes are brilliant,but hand built. This always brings a unique character to the machine. The header pipes were probably of different thickness,hence the difference in colouration. Just ride it and enjoy it! My next new bike will 100% be coming from these guys. Ride safe and have fun!

7 de março de 2026
Avaliação não solicitada
logotipo da Youlesmotorcycles

Resposta da Youlesmotorcycles

Thank you for such a brilliant review, it genuinely means a lot to the whole team here.

You’ve absolutely nailed it when it comes to hand-built bikes like Norton. A bit of individuality is all part of the character, and it’s one of the things that makes owning and riding them that bit more special.

We really appreciate you recognising the effort the team puts into looking after our customers. We’ve always believed that if you look after people properly, they’ll keep coming back, and thankfully that approach seems to have kept us going all these years!

And we’ll definitely remember that promise about your next bike… we’ll keep a spot in the showroom ready for you. Thanks again for the support, ride safe!

All the best
Youles Motorcycles.

Avaliado com 1 de um total de 5 estrelas

My advice would be to go elsewhere

My advice would be to go elsewhere !
I bought a second hand bike from these lot, it broke down on the way home. I had subsequent problems with the bike not starting and when it did start it was running too lean on one cylinder (the exhaust was glowing red hot). I had to pay to get the bike back to Youles in Blackburn for them to argue with me that there was nothing wrong with it. Absolute jokers then offered me over £2000 less than I had paid for a £8500 bike having done less than 400 miles on it. My advice is stay away, go elsewhere because you are on your own once you ride out of the showroom !!

24 de agosto de 2025
Avaliação não solicitada
logotipo da Youlesmotorcycles

Resposta da Youlesmotorcycles

We’re sorry you’re disappointed, but we do need to set the record straight. Every bike we sell, especially hand-built (Norton in your case) and second hand machines, is carefully checked and finished to a high standard. The issues you describe simply don’t reflect the condition the bike left our showroom in.

Regarding the buy back offer, it reflects current market values and fair use. It’s not intended as a reflection on you personally, but on the bike’s condition and mileage, as is standard practice for any quality second hand bike.

Hand-built bikes naturally have character, and small differences in components or appearance are part of their charm, not a defect. Importantly, your experience is not reflective of the thousands of happy customers who ride away from us confident in the quality of their bikes.

We always aim to deal fairly and professionally, and we stand by the care and standards we put into every machine.

Ride safe,
The Youles Team

Avaliado com 5 de um total de 5 estrelas

Top bloke.

I don't normally write reviews, however, I feel the need on this occasion. Buying a motorcycle during the depths of winter is not something I've done before. Not being able to physically see the vehicle or do a test ride, because of distances involved, gave me some trepidation. Meet Jason,a sales person at the Blackburn showroom. He went above and beyond to make the purchase of the vehicle a pleasant experience. He sent numerous videos showing the condition of the bike, organised pickup and delivery (Ironhorse transport, which I also recommended). Any questions I had, if he didn't know, he found out. Top bloke. Thank you Jason.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Youlesmotorcycles

Resposta da Youlesmotorcycles

Thanks so much for taking the time to write this, it really means a lot to us. Buying a bike in the middle of winter and from a distance can definitely feel like a leap of faith, so we’re really glad we could help make the process easier and give you the confidence to go ahead with it.

It was a pleasure dealing with you throughout, and we’re pleased the videos and updates helped you get a good feel for the bike before it arrived. We’re also glad everything went smoothly with the pickup and delivery.

We hope you're loving the bike now it’s with you! Jason is a real credit to the business and we’re lucky to have him on the team, we’ll be sure to pass your kind words on to him.

If you ever need anything in the future, just give us a shout.

All the best,
Youles Motorcycles

Avaliado com 5 de um total de 5 estrelas

Great service by Joe and Dave

Great service by Joe and Dave. They helped me on my motorcycle journey . I’m very new and only just passed my CBT. They helped me choose the right bike as a commuter and I wanna travel up down the country .

The service was brilliant and I highly recommend as they took an interest in my needs and wants.

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor sales team I was in discussion…

Poor sales team I was in discussion over 2 bikes I asked if they could offer me a bit more money on my px I was completely shut off . Some of the sales team need better manners.
And not just ignore customers.
I have since purchased another bike from another dealership.

17 de dezembro de 2025
Avaliação não solicitada

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