Young Writers Avaliações 

931
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My kids have sent short stories in for competitions in the past and both have had them published! We love getting involved with the young writers competitions its fun for all ages and buils their conf... Ver mais

Avaliado com 5 de um total de 5 estrelas

I contacted Young Writers and found Aaliyah to be really helpful and willing to assist me with my issue with flexibility and understanding. Thank you for making this so easy.

Avaliado com 5 de um total de 5 estrelas

My daughter got selected to be published and we were thrilled! Unfortunately she forgot to give me the information until after the deadline has passed. I emailed Gemma and she sorted it for me within... Ver mais

Avaliado com 5 de um total de 5 estrelas

I sent an email on Friday the 9th and received a reply on Monday 12 October. So it was a quick return. Also the adviser gave me enough details to reassure me that my order was in process.

Detalhes da empresa

  1. Editora de livros

Escrito pela empresa

Young Writers have promoted poetry and creative writing within schools and poetry competitions since 1991. Our aim is to promote poetry and creative writing, for children and young adults to enjoy both reading and writing. We run annual competitions, produce poetry and creative writing collections as well as provide free, engaging resources for teachers and young writers.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

931 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(931)

460 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant for Level 2

Young Writers gives our GCSE retake students the opportunity to have their voices heard, to build their confidence in writing, and to raise their self esteem. The variety of themes that Young Writers share means there's something for everyone and students can interpret the given themes in ways that are personal to them. The Young Writers team are very approachable, friendly, and quick to respond. I would recommend Young Writers to all educational providers!

14 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Misleading Communication and Frustrating Process

We received a letter stating that our child’s drawing had been selected for inclusion in a competition, with the opportunity to be featured in a published book. The letter encouraged us to go online and provide “permission,” however it did not clearly explain that this process involved a payment.

We found the wording misleading and felt the approach was quite aggressive from a marketing perspective, particularly as it appears to target parents. Greater transparency upfront would make a significant difference.

After proceeding, the overall experience on the website was disappointing. We encountered technical issues, including the image not loading properly during submission. In addition, once the initial payment (referred to as “permission”) was completed, we were prompted again for further payments, which added to the frustration.

Overall, the process felt unclear and poorly executed, both in communication and user experience.

1 de maio de 2026
Avaliação não solicitada
logotipo da Young Writers

Resposta da Young Writers

Hi Eddy,

Thank you for taking the time to share your experience. We’re really sorry to hear that you found our communication unclear and the process frustrating, this is certainly not the experience we aim to provide.

We’re especially sorry if the wording in our letter felt misleading. Just to clarify, the letter sent to parents does state that there is no obligation to make a purchase for a child’s work to be included, but we understand that this may not have been as clear as it should have been. Your feedback is valuable and will help us review how we communicate this more transparently.
We’re also disappointed to hear about the technical issues you encountered during submission, particularly with the image not loading properly, as well as the frustration caused by additional payment prompts. This is not the level of service we want to deliver.

We would really appreciate the opportunity to speak with you directly to better understand the technical difficulties you experienced so we can investigate and resolve them. If you have a spare 5 minutes, please could you give me a call on 01733 890 066 to discuss this matter.

Thank you again for your feedback and your time.
Best Wishes,
Emma

Avaliado com 5 de um total de 5 estrelas

Fabulous opportunity and excellent customer service!

The children loved taking part in this opportunity and look forward to seeing their work published. We really enjoyed this experience and special thanks goes to Aaliyah at Young Writers for supporting both a parent and school in resolving and author issue promptly and sensitively! Many thanks for all of your help - excellent customer service...

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Archie is amazing!

Archie was extremely helpful today and sorted my issue immediately. He is definitely an asset to your company!

28 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

From the moment I contacted Young Writers, Aaliyah was extremely helpful and efficient in replying to all my emails. Ensuring I had the correct information I needed, in order to purchase my daughter’s book. Will definitely use YoungWriters again, if needed. A++ for customer services. Thank you Aaliyah.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish! I reached out to request a correction to the spelling of my daughter’s name, and the team responded almost immediately. It’s clear they genuinely care about getting things right. I really appreciate the prompt communication and smooth resolution. Highly recommend!

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Credit to Lily and editing team

Lily Howe helped me with a mark that someone drew on my daughters picture. My daughter was obviously upset about it.

Lily was very helpful and quick at getting back to me and was able to speak with the editor to get it removed.

This has made my Daughter so happy and we can't thank you enough.

5 stars for
Great service
Polite & Friendly staff
Quick response
Actions taken that helped resolve the problem.

Thank you again x

20 de abril de 2026
Avaliação não solicitada

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