Booking with YourGolfTravel is always a pleasure. Straight talking knowledgeable people who have a passion for what they do. Chas has always been great to deal with. No hard sell. Fully detailed out... Ver mais
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Veja o que dizem as avaliações
Booked a golf trip through Your Golf Travel and the whole process was spot on. Everything was easy to organise and communication was good from the start. There was a bit of an issue with availa... Ver mais
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Good trip overall however communication went silent! A member of the group could not play due to an operation, the email was ignored. After the trip we had a message to see what we thought of the expe... Ver mais
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James handled everything seamlessly and made important recommendations from personal experience. He even was able to guess the names in the party from a prior booking. Small things like this do land w... Ver mais
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Detalhes da empresa
Escrito pela empresa
Your Golf Travel are the World's Largest Golf Travel company with more than 3,500 destinations across the world. Whether you are after a short break in the UK or a week in Mauritius we're sure to find the perfect fairway for you. Your Golf Travel are members of ABTOT and holders of ATOL and IATA licences. We also have four Sunday Times Fast Track Awards.
Informações de contato
Cloisters Court, 22-26 Farringdon Lane, EC1R 3AJ, London, Reino Unido
- 0800 043 6644
- info@yourgolftravel.com
- yourgolftravel.com
4,5
Excelente
10 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From start to finish the service was…
From start to finish the service was great how Joe put together the package and how well it ran like clockwork the accommodation was good the courses were brilliant weather great company great I’ve done several bookings thru YGT and never been disappointed keep it up and I’ll definitely recommend YGT to my friends 🏌️🏌️🏌️
31 de março de 2026
Avaliação não solicitada
Always a pleasure to make this call
Booking with YourGolfTravel is always a pleasure.
Straight talking knowledgeable people who have a passion for what they do. Chas has always been great to deal with. No hard sell. Fully detailed outline of any trip and always calls after the trip to make sure everything went well. Next trip already booked and the countdown has begun.
12 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Andy,
I would like to thank you for taklng the time to share your feedback, following your recent booking with Chas.
It is a pleasure to have made another booking for you and I thank you for your continued loyalty to Your Golf Travel.
Please do not hesitate to reach out if we can be of any further assistance.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
James Edwards at your golf travel has…
James Edwards at your golf travel has been brilliant.
His knowledge of the courses in Belek in Turkey are 2nd to none
If you want a perfect golf holiday book here
5 stars
15 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Mark,
Thank you for your lovely comments, following your 2nd and most recent booking to Turkey in 2027.
I have shared your kind words with James and his manager so that credit can be given where due.
We really do appreciate you taking the time to share your experience and thank you for your continued support of Your Golf Travel.
If we can be of any assistance in the meantime, please do not hesitate to contact us.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Brilliant Service, sorted everything out
Booked a golf trip through Your Golf Travel and the whole process was spot on. Everything was easy to organise and communication was good from the start.
There was a bit of an issue with availability at Pebble Beach after we’d already booked, which had me a bit worried, but they handled it really well. Matt stayed in touch the whole time and kept me updated, and in the end sorted an alternative that I was really happy with.
Tee times and everything else were all sorted with no hassle, so it’s taken the stress out of organising a big trip.
Overall really impressed with how it was handled – great service from Matt. Would definitely use them again.
17 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Ben,
We really do appreciate you taking the time to share your experience with us, following your booking to San Francisco.
Im so pleased that you were happy with the way the booking was dealt with, even with an unfortunate availability issue with the accommodation at Pebble Beach.
I will ensure your lovely comments are passed over to Matt and I Thank you for taking the time to provide your comments.
I would like to thank you for booking with Your Golf Travel on this occasion and I would like to wish you an enjoyable trip the USA in July.
Please do not hesitate to contact us if you required any further assistance.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
I really like that at YGT they do not…
I really like that at YGT they do not hassle you into making rash decisions, I had my own advisor Cameron who listened to all my wishes and answered all my requests,
13 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Martin,
Thank you for sharing your experience, following your recent booking with Cameron.
We really do appreciate all feedback and your comments will be shared with Cameron and his manager so credit can be given where due.
I would like to thank you for booking with Your Golf Travel on this occasion and I would also like to take this opportunity to wish you an enjoyable trip to Morocco in October.
Please dont hesitate to reach out if we can be of any further assistance.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
James Review
I have booked with James for the last 2 years now and all i can say the service is outstanding, quick replies, expert knowledge and i will continue to book with James for the foreseeable.
8 de outubro de 2025
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Reuben,
I appreciate you taking the time to share your great feedback following your recent booking with James.
I have shared your feedback with James and his Manager so that credit can be given where it is clearly due.
I also greatly appreciate your loyalty to Your Golf Travel and I would like to take this opportunity to wish you an enjoyable trip to Spain in September.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
James was a great asset to YGT
James was a great asset to YGT in helping me get my golf trip booked from start to finish. Will definitely be returning to Praia D’El Rey - what a place!
3 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Sam,
Thank you for sharing your recent feedback with us following your trip to Praia D'El Rey.
I have passed your lovely comments across to James and I am sure he will be delighted to hear from you when you are ready to return to Portugal.
Thank you for booking with Your Golf Travel on this occasion.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Adam did well in pricing our holiday…
Adam did well in pricing our holiday and did a few alterations which we asked him to make
9 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear James,
Thank you for taking the time to share your feedback, following your recent booking experience with Adam.
We really appreciate all feedback as this allows us to maintain or improve the services we deliver to our clients now and in the future.
I would like to take this opportunity to wish you an enjoyable trip to the USA in 2026.
If we can be of any further assistance in the meantime, we look forward to hearing from you.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
First class professional & friendly…
First class professional & friendly service from Craig.
Speedy response to enquiry,couldn’t have been more helpful.
8 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Geoff,
We appreciate the time you have taken to share your recent feedback, following your booking with Craig.
Your lovely comments have been shared with Craig and I am sure he will be delighted to hear them.
I would like to thank you for your booking with Your Golf Travel and please do not hesitate to reach out if we can be of any further assistance.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
James handled everything seamlessly and…
James handled everything seamlessly and made important recommendations from personal experience. He even was able to guess the names in the party from a prior booking. Small things like this do land well.
12 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Perry,
Thank you for your lovely feedback following your recent booking with James.
I have shared your kind comments with James and his superiors so he can be recognised for his great service.
I would like to thank you for your continued support of Your Golf Travel and I hope we can remain as your first choice for your golfing adventures.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Be warned - do NOT use this company!!!
Very good in booking a trip and taking your money but the worst experience ever in after sales care.
Broken promise after broken promise. Emails simply not replied to. Promises to return phone calls not honoured. A truly dreadful and frustrating experience.
I am the lead on a group golf trip of 8 people to Portugal. YGT were great and quick when booking. Payment requests were on time but when things went wrong, they are truly awful.
It wasn't their fault that EasyJet changed a flight time. However , we just got an email from them stating the new flight time, which landed AFTER the tee times booked for day 1. Nothing from them as to how to handle this and it was only through me advising them that Jet 2 had earlier flights did they change it. Even then, I have had to chase and chase with non response to emails and calls.
I have been asking for an individual breakdown of revised costs since some people have hold bags and some don't. I've also been seeking the refund that they have admitted we are owed but again, no response to emails and phone calls simply don't get returned.
Be warned- do NOT use this company- we won't again!!
10 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Gareth,
Thank you for sharing your feedback with us following your recent flight issues and the service received during that time. I am sincerely sorry that we have not met your expectations in this regard.
As you are now aware, at the time Easyjet amended your outward flight, this was considered a minor change only by the airline and would not have allowed for a full cancellation and/or change or airline.
Our operations team therefore simply amended the details and re-sent your paperwork, omitting to check the tee times on your arrival day which was an oversight on their behalf and for which I would again like to apologise. This is not the correct procedure and the relevant manager has been made aware so any training requirements can be addressed with the relevannt team member.
Easyjet then amended your return flight which did allow for a cancellation and airline change and this was actioned accordingly, allowing us to book the requested Jet flights instead.
I have sent you the individual breakdown of costs on email and an updated confirmation invoice should also now be in your inbox.
Once again, i am sincerely sorry that the tee times were not raised when the flights were amended and for the delay in coming back to you with the breakdown of costs.
If i can be of any further assistance please do not hesitate to contact me.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Good trip overall however communication…
Good trip overall however communication went silent! A member of the group could not play due to an operation, the email was ignored. After the trip we had a message to see what we thought of the experience, the email was attached to the reply questioning it resulting in further silence??
26 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Dustin,
Thank you for sharing your recent experience with us and I sincerely apologise for the negative comments around the removal of one passenger on the booking.
Having reviewed your booking file, I can see that your request was actioned on 12 December 2025 and an updated confirmation was emailed to you, showing the price reduction and removal of one passenger. You then paid your balance on 23 December with the reduced costs.
I would like to assure you that we have not intentionally ignored any email from you, however, I am unable to see the email you reference which has not been responded to. Could you therefore please contact me at cs@yourgolftravel.com so we can review this together? I truly hope we can turn this experience around for you.
I am pleased that overall the trip was good and I would like to thank you for choosing Your Golf Travel on this occasion. I do hope that this has not deterred you from using our services for your future travel plans.
If i can be of any further assistance in the meantime, please do not hesitate to contact me.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Be cautious
Be cautious when booking with YGT. Our return flight with JET2 was cancelled, and according to Jet2’s own terms and EU Regulation EC 261/2004, we’re entitled to a refund or a proper rebooking not just whatever alternative YGT happens to choose. This new flight doesn’t work for some people in our group, which has caused a real headache for everyone. I’ve reached out twice to Jack, the Operations Executive who broke the news, as well emailed customer service, but haven’t heard a thing back. Honestly, I’d recommend booking directly with the airline and looking for a different golf travel company.
What’s also frustrating is that YGT staff were incredibly responsive and persistent when I was first looking to book, the follow-up was nonstop until I paid my deposit. Now that there’s a problem, that attentiveness has disappeared. Yet I’m still getting emails reminding me to pay the rest of the balance.
7 de abril de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Mr Douglas,
Thank you for sharing your recent experience with us and please accept my apologies that you are unhappy with the way your booking has been handled, following the unfortunate flight change from Jet 2.
I just wanted to clarify that the flight change that has been advised to you came directly from Jet 2 and was not as a result of YGT choosing your alternative flights for you.
Booking directly with the airline would have resulted in the same issue as Jet 2 have consolidated many of their flights, as have many other airlines, following issues in the midddle east, cost of fuel etc. These are not considered cancellations but are flight changes allowed by the airlines within the parameters of a minor change, whereby they do not accept any free of charge changes or cancellations.
That said, on review, I can see that now Jet 2 have given you a 2nd flight change, which is over 5 hours from your original flight time. Therefore, this should open up further options for amendment to a different departure airport and/or cancellation of that flight. One of our team will call you today to discuss these options.
I would again like to apologise that any aspect of the service from Your Golf Travel has fallen short of your expectations on this occasion and I hope that we can turn this around for you based on recent updates.
If I can be of any further assistance in the meantime, please do not hesitate to contact me directly at cs@yourgolftravel.com.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
The personal tailored approach they deliver.
My trip to Stoke by Nayland will be my second golf getaway arranged through Your Golf Travel, following a fantastic weekend at Breadsall Priory last October, which everyone thoroughly enjoyed.
From start to finish, the booking process has been excellent. At every stage, the agents have been incredibly helpful, always available to assist and ensure everything runs smoothly. Their knowledge and professionalism really stand out, and nothing ever feels like too much trouble. They genuinely deliver a 5-star experience.
Based on my experiences so far, I’ll definitely be arranging more trips with Your Golf Travel in the future and would highly recommend their services to others.
25 de outubro de 2025
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Carl,
I wanted to thank you for taking the time to share your experience with us, following your recent booking to Stoke by Nayland.
Your comments have been shared with the relevant teams and it is lovely to hear such lovely comments.
I also hope that you will afford us the opportunity of assisting you with your future golfing plans.
Please do not hesitate to contact us if there is anything we can assist with in the meantime.
With warm reegards
Emma Pugh
Customer Experience Manager
Your Golf Travel
max was excellent from original enquiry…
max was excellent from original enquiry for trip. I requested changes to original quote and max was very polite, listened and found us the perfect trip. this is now the 3rd trip we have booked with your golf travel and if the other 2 are anything to go by then we wont be disappointed. thanks max for your patience and help
30 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Mushtaq,
Thank you for your kind words following your 3rd booking with Your Golf Travel.
We really do appreciate your loyalty and I have shared your lovely comments with Max and his superior so that credit can be given where it is clearly due.
I hope that we can continue to assist you with your golfing adventures.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Second time we have booked using your…
Second time we have booked using your golf travel , everything went as per plan , flights / hotel / transportation and courses were great , would highly recommend, thank you James for your help and knowledge regarding course guidance, we will book again !!
23 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Richard,
Thank you for sharing your lovely feedback following your recent trip to Tenerife with us.
I have shared your kind coments with James, who will be happy to assist you with your next golfing adventure as soon as you are ready!
I would like to thank you for your loyalty to Your Golf Travel.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Great trip to the forest of Arden hotel…
Great trip to the forest of Arden hotel and the 2 courses where in great condition for the time of year. The Blackwell golf course was a delight to play and definitely would recommend it
28 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Stephen,
Thank you for taking the time to review your recent booking with Your Golf Travel.
We really do appreciate all feedback received as this helps us maintain and/or improve the services we deliver to our clients now and in the future.
We would love to assist you with your next golf adventure, should you afford us the opportunity. Please do not hesitate to contact us if we can be of any assistance.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Tas looked after everything…
Tas looked after everything brilliantly. Availability and engagement were spot on. All logistics went well and we had a great weekend.
27 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear John,
We appreciate you taking the time to share your great feedback with us following your recent trip to The Warwickshire.
Your comments have been shared with Tas and her superior so that credit can be given where due.
We look forward to assisting you in the future, should you afford us the opportunity.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
Small booking carried out professionally
James Edwards was very straightforward in arranging my trip to Portugal . There wasn’t a great deal of money in it for YGT as all I wanted was the golf courses booked . But he still treated the job professionally . Also he arranged for late alterations to the package . So I will go back to him
14 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear Lee,
Thank you for sharing your feedback following your recent trip with Your Golf Travel to Portugal.
Your lovely comments have been shared with James and his superiors so that credit can be given where due.
We look forward to assisting you with your next golfing adventure and I am sure James will be delighted to hear from you.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
With warm regards
James Downes was a pleasure to deal…
James Downes was a pleasure to deal with.
Always very helpful.
It’s the second time I’ve booked with James and it’s always made easy.
Couldn’t recommend enough .
25 de março de 2026
Avaliação não solicitada
Resposta de Your Golf Travel
Dear David,
Thank you for sharing your lovely feedback about James, following another booking made with him.
We really do appreciate all feedback as we use it to ensure we are maintaining or improving the services we deliver to our clients now and in the future.
Also, thank you for your loyalty to Your Golf Travel.
With warm regards
Emma Pugh
Customer Experience Manager
Your Golf Travel
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