I have not received my results back yet, but I wanted to review regarding the blood collection with the finger pricks. It is ridiculous. I ended up pricking three fingers trying desperately to 'milk'... Ver mais
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Veja o que dizem as avaliações
Yoxly’s whole site is super easy to use, and it’s easy to select the right kit. The kit itself comes in totally discreet packaging. The kit comes with detailed instructions on how to do your samples,... Ver mais
A empresa respondeu
Pack is very neatly produced and instructions clear. The blood collection devices were pretty much useless though, I had to try various cutting instruments to get enough blood. One of the tests was in... Ver mais
A empresa respondeu
Ordering the kit was easy and it arrived quickly in discreet packaging. The instructions were clear and I received my results back securely within a few days. Yoxly have done a great job in taking the... Ver mais
Detalhes da empresa
Escrito pela empresa
Yoxly revolutionises sexual health by supporting education, improving access to services, and promoting equality through an integrated ecosystem that empowers individuals.
Informações de contato
20-22 Wenlock Road, N1 7GU, London, Reino Unido
- +44 (0)20 8050 3832
- info@yoxly.com
- yoxly.com
4,1
Muito Bom
75 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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It takes longer than I thought.
11 de março de 2022
Resposta da Yoxly
Hi there!
Thanks so much for your feedback! We're determined at every stage to improve our customers' experience, and so very much value all comments and suggestions. As a gesture of our thankfulness, we'd happily offer you a discount on any future purchase, and striving to to reduce the turnaround times to even less than 2-3 business days. Thanks again for taking the time to review our service.
Fantastic customer service
Fantastic customer service, there was a bit of a delay with my original test results (understandable given the time I ordered) but they went above and beyond to make things right. Will be using again in the future
25 de janeiro de 2022
Avaliação não solicitada
Resposta da Yoxly
Thanks so much for your order! It was a pleasure assisting you, and do contact us if we can ever be of further assistance. Thanks, too, for being the future of sexual health!
Never received anything I’m pissed
19 de agosto de 2021
Resposta da Yoxly
Hello!
Thanks very much for your feedback. We've just contact you by email about your kit, which you sadly never received (even though it was shipped by Royal Mail First class the day after your purchase). We want to make this right and send a replacement kit right away, so please reply to the email just sent to you and we'll do all we can to fix this quickly.
Thank you!
helpful and friendly team
The team were so helpful and very prompt with their responses. The results were a little delayed but this is due to Covid so understandable
18 de agosto de 2021
No results given
12 de maio de 2021
Resposta da Yoxly
Hello!
Thanks for your feedback, and we're very sorry to hear you did not get your results. If you please email us at support@yoxly.com, we will certainly do what we can do sort this for you right away!
Many thanks, and we hope to hear from you soon,
Yoxly
Simple speed service
Simple speedy testing. Good customer service. Useful to store the results on my phone
24 de março de 2021
Excellent customer service and is so…
Excellent customer service and is so convenient to test at home. It arrived in a discreet packaging within 48 hours. Highly recommended
5 de março de 2021
Great and easy way to get tested…
Great and easy way to get tested without the fuss of having to wait for an appointment. Totally worth it and so efficient. Let’s talk about sex and safe sex, let’s be proactive about our sexual health.
4 de março de 2021
Avaliação não solicitada
Excellent prompt and secure testing service
Ordering the kit was easy and it arrived quickly in discreet packaging. The instructions were clear and I received my results back securely within a few days. Yoxly have done a great job in taking the pain out of an important health check up. I would recommend them to busy people everywhere.
28 de novembro de 2020
Avaliação não solicitada
What an experience ⭐️
I was initially hesitant to order an at home sti kit but what an easy, efficient and totally worthwhile experience! Yoxly made the process simple from the start, and the process is 100% discreet which was initially a concern for me. I am also impressed with the variety of tests on offer and the price. I will be back thanks Yoxly!!
27 de novembro de 2020
Avaliação não solicitada
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