Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Zailarah was created out of a frustration: most modestwear on the market is made of polyester, marketed as “luxury,” yet it feels stiff, synthetic, and uncomfortable. We wanted something different, clothing that not only looks modest and elegant but also feels good to wear all day. That is why we built Zailarah around one clear principle: natural fabrics that breathe. Our collections are crafted from cotton and linen. These fabrics are soft, breathable, and long lasting, the opposite of cheap synthetics that overheat, pill, or lose their shape after only a few washes. We are not against blends when they improve function or comfort, but we refuse to use polyester disguised as quality. For us, clothing should work with your life: for prayer, travel, layering, or simply moving through a long day without discomfort. What makes Zailarah unique is our focus on creating modestwear that feels premium without being overdesigned. Our pieces are clean, structured, and timeless, while still staying current. We do not chase fast fashion trends, but we do not avoid them either. We believe modest fashion can be both stylish and practical. Our vision is simple: to make natural fabrics mainstream in modestwear, building a brand women are proud to wear, not just because of how it looks but because of what it stands for.
3,4
11 avaliações
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We ordered multiple dresses from them. When we received it my wife washed one and saw how much it shrunk, but we knew that was a risk. The issue I have is the dresses that were not warn or washed we have been trying to return and had have ZERO RESPONSE FROM THE COMPANY. We have emailed them 3 times and messages on instagram. This is ridiculous and I would not recommend them at all.
I placed an order on March 7th and I still haven’t gotten a tracking number. I’ve tried reaching out to them on their website, Instagram, even email and there’s been no response. Starting to feel like this is a scam
I bought a dress from here and wore it to a speaking engagement. It was comfortable and flattering and modest. Just stunning! Thank you!
SCAM
No customer service. I ordered on their website and was not satisfied with the quality, it was very cheap. So I requested a return but received no response. I've lost 200€ and it's been three weeks since I've been trying to reach someone!!!
Resposta de Zailarah
Hi Saleha,
Thank you for sharing this, and I’m genuinely sorry for your experience.
You’re absolutely right to be upset, the lack of response and the frustration you experienced is not acceptable. After investigating internally, we discovered that your return request was unfortunately not received correctly on our side, which caused the delay in communication. That is our mistake, and we take full responsibility for it.
We have now located your order and have already reached out to you directly to arrange the return and resolve this properly. We also sincerely apologize that the quality did not meet your expectations, that is never the experience we want our customers to have.
Thank you for your patience, and again, our sincere apologies for the inconvenience and stress this caused. We are taking steps to ensure this does not happen again.
— Zailarah Team
Great customer service! Beautiful abayas that’s are super comfortable and breathable. Highly recommend and will order from again.
The simple linen abaya is so elegant and comfy! I really loved the fabric texture, length, and color. I would say that the fabric is quite thin; I must use an underskirt. I washed the dress with cold water and let it air-dry, as you should with natural fabrics. But, the fabric still shrunk too much around the zipper, making the entire zipper look noticeably wavy. That could be a stitching issue or the fabric wasn’t pre-washed before sewing. The concept of the brand and the designs is remarkable, I can’t wait to see them grow! Go natural fabrics!
I'd say for this quality its a bit overpriced but the fabric and stitching is decent. I reckon a lot of the cost goes to their shipping as it comes direct from China. Saying that, its better getting this type of fabric which feels very comfortable over polyester made abayas for the same price or even more. I was updated on my shipping times and parcel arrived neatly packaged.
The linen abayas are too tight around the legs they need to be a bit wider here to let you walk in full strides.
Great customer service. Beautiful dress. Very happy with my purchase!
Resposta de Zailarah
Thank you so much, Sakinah. We are truly glad you felt cared for and that the dress made you happy. Knowing that our service and fabric brought you joy motivates us to keep improving with every order.
I ordered the large lace up linen abaya. The natural fabric breathes wonderfully and feels good on. The lace up style is flattering and comfortable. I really like it. Definitely recommend.
Note: I purchased a large, but my 17 inch wide shoulders make it a tight fit there. Might want to size up if you have broad shoulders, since this fabric has no stretch.
Overall a great purchase.
Resposta de Zailarah
Alexandria, thank you for sharing such thoughtful feedback. It means a lot to hear that you love the look and feel of the lace up linen abaya. Your note on the shoulders is very valuable and will help other sisters choose their size more confidently. We are grateful you took the time to write such a detailed review.
The dresses are beautiful. The natural fabric makes it very confortable to wear. The perk of the dress is that it doesn’t need to be ironed which is so great ! The company is very is available to respond very kindly to our questions. We should support this kind of company like zailarah which makes product good for our body, the environment and ethically made.
Resposta de Zailarah
Thank you, Dina. We are so happy you love both the feel and the practicality of the fabric. Hearing that you appreciate the ethical and natural side of what we are building makes all the effort worthwhile. Your encouragement inspires us to stay committed to creating clothing that truly feels right.
Natural materials in the abaya world are scarce. I’m so happy to find a company devoted to natural fabrics that are not only better for you but better for the planet. The fabric is exceptional quality and the customer care has been so kind and receptive to feedback. I will continue to support this company.
Resposta de Zailarah
Thank you so much for sharing your thoughts. We started Zailarah with the exact goal you described, to bring natural fabrics back into modestwear and make them accessible. Knowing that you feel the difference and value the vision means everything to us. We are grateful for your support and excited to keep serving you.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.
