First time shopping with Zap Clothing and I couldn’t be happier. Ordered late on Sunday and the item arrived on Tuesday. It was absolutely immaculate, beautifully packaged, and I was kept fully info... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
First time shopping with Zap Clothing and I couldn’t be happier. Ordered late on Sunday and the item arrived on Tuesday. It was absolutely immaculate, beautifully packaged, and I was kept fully info... Ver mais
A empresa respondeu
First time ordering with Zap, could not be happier, next day delivery, Canada Goose jacket at an amazing price, price was so good that I did a few checks on it myself just to make sure and no alarms b... Ver mais
A empresa respondeu
Absolutely brilliant service from start to finish. Communication was excellent throughout, with quick and helpful responses to any questions I had. My Moncler coat arrived really quickly, and was p... Ver mais
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Do not use. Ordered an item it got shipped then sent back for no reason. info@zapclothing is a scam email address because the never reply. Calling the store is pointless as they dont deal with onl... Ver mais
A empresa respondeu
ZAP Clothing is the leading mens designer boutique in the UK, stocking brands such as Gucci, Moncler, Saint Laurent and Dior - Click To View Collections
Queen's Road, IG9 5BY, Buckhurst Hill, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent store, ordered online a Xmas gift , it was a pre order, I was emailed and kept informed of the delivery date along the way , delivered extremely securely with a PIN code. Packaged nicely. Very happy , will definitely use to order from again
Fantastic shopping experience so very happy. Discounted price too so bargain.
Authentic brands,Wonderful shopping experience and order delivery is always on time without any issues or delays
AVOID AVOID AVOID AVOID, you can see from my review history, I am a normal genuine customer and user around the UK and mostly post positive reviews of my experiences in stores.
I sent a Canada Goose Vest back to Zap Clothing for a return, and was bombarded with abuse and claims of fraud that I have sent back a jacket that does not belong to them because it has a security tag on it.
I got significant amount of abuse on the phone and accused that I was trying to pull the wool over the eyes of the company. When indeed I sent back the same jacket I received, in the same colour and size, but it had all of a sudden got a security tag.
PLEASE BE CAREFUL, anyone considering ordering from here AVOID, its not worth the headache and fraud they are doing.
Again, a generic and accusing reply below from the retailer. Its not on me to prove a factory or warehouse error on an item ive received. Saying you've been doing this for 40 years is not proof, please show some proof that this could have not been a Store mistake. Immediately accusing the customer and telling them youre going to the police, absolutely ridiculous. Avoid completely.

Resposta da ZAP CLOTHING
Extremly fast delivery!
Item as described and shown on the website.
Highly responsive on WA as well.
Great as always. My item arrived quickly and was exactly as described. I’ve ordered from Zap Clothing multiple times over the years and they’ve never let me down.
This is my third order with ZAP and once again I am very happy with my purchase. The delivery is always super quick and items are always as described. I love my Canada Goose Jacket! Thank you ZAP
Brilliant service and very accommodating. Great pieces available in all sizes.
Going away and needed a warm jacket quickly, so ordered a Moncler Maya online from Zap Clothing. Got it fast and hassle free. Love the jacket and the service thanks
Great service as always . Speedy reply speedy delivery. Very happy with the team in zap
Do not use.
Ordered an item it got shipped then sent back for no reason. info@zapclothing is a scam email address because the never reply. Calling the store is pointless as they dont deal with online orders. Furthermore I'm currently chasing for duties paid for as well. Zap Clothing are liars. My tracking does not show any attempts made to my home address. Common sense isnt for everyone. DHL ServicePoint is not a PO BOX address hence the words ServicePoint. Zap's customer service is appaling. The sheer fact they are only responding now because i have put a review on Trustpilot says it. Watch Out.

Resposta da ZAP CLOTHING
Another great purchase from what seems to my partners new favourite shop,
Great discounts and quality products. We are now regular customers thank you
Never heard of ZAP until I had a fraudulent purchase on my credit card

Resposta da ZAP CLOTHING
This was my first time ordering from Zap Clothing and I couldn’t be more impressed. I called before placing my order and spoke to a lovely lady who answered all my questions with patience and professionalism. I placed the order late Saturday, and my Canada Goose jacket arrived promptly on Tuesday — incredibly fast delivery!
Excellent service, excellent prices. I’ll definitely be ordering from Zap Clothing again.
My 2nd item ordered in a matter of days and again absolutely top top service and delivery. Thank you
First time I ordered they said the price including taxes and duties. I was very happy so I said I will comeback and order again, once I did, recieved a message from customs asking me to pay additional 25%. I understand it’s government free, but should be mentioned especially after I ordered first time and it was included, there shouldn’t be a change!
Very displeased, I wouldn’t get it if I knew that’s the case.

Resposta da ZAP CLOTHING
Great service and prompt delivery and return, however only issue is that when returning an item it can cost upwards of £15.00 inc insurance so it’s good to factor that in when placing an order.
Delighted with my Canada Goose hoody - the second purchase I’ve made from Zap - and have found the service excellent with prompt, safe delivery and very competitive pricing. Very impressive and I’d highly recommend Zap to others.
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