I am a regular commuter on the St Albans to Hatfield route, and I want to give my highest praise to our driver, Tony. Taking the Zeelo bus driven by Tony is always a reliable and happy experience... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Zeelo's customer service team are all phenomenal but I want to highlight Terry from the team because of his professional conduct. I had a sensitive request, which he handled with care and immediately.... Ver mais
A empresa respondeu
My child starts using Zeelo this year due to going to year 7. Coach has been late consistently everyday for the last 2 weeks. System is very rigid in requesting new stops or moving stop. My ch... Ver mais
Very prompt and efficient service from Ann who sorted some issues concerning the young lady who we care for and her transport to and from College. All done by exchanging a couple of bits of communic... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Zeelo is a bus-sharing company, providing transportation services for commuting, school runs and events; bookable via a mobile app
Informações de contato
110 Clifton Street, EC2A 4HT, London, Reino Unido
- 0330 808 3306
- contact@zeelo.co
- zeelo.co
3,5
Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 55% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy booking and readiness to render…
Easy booking and readiness to render service anytime scheduled.
23 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Easy interface and great UI keep it up
23 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Excellent services from their drivers
Excellent services from their professional drivers
18 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Great Experience! Excellent Service!
I had an excellent experience with Zeelo! The service was reliable, punctual, and incredibly convenient. The vehicles were clean and comfortable, and the booking process was seamless. The drivers were professional and friendly, making the journey stress-free. I highly recommend Zeelo for anyone looking for efficient and hassle-free transport solutions!
3 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
My Zeelo Experience
The Zeelo service has been a convenient and safe means of transport to work for me. I enjoy commuting with the Zeelo and find it an alternative way to save more money. I also like the way the drivers treat passengers professionally and make sure everybody in the bus feels comfortable with the journey. Keep making the service great.
Go Zeelo!!!
21 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Convenient Transport
I can only go to GXO DC10 if I have a Zeelo ticket because I work on weekends at late hours.
23 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Life saver!!!
22 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Entering the bus with friends and other…
Entering the bus with friends and other colleagues.
10 de outubro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Companies help system is great it’s…
Companies help system is great it’s always help me in my very problem I waann specially say thank you to ANN is the person who help me thank you so much
10 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Team Zeelo
Easy ride and always timely
19 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Maximum Productivity with Zeelo
The zeelo service makes life easy for both the employer and the employee.
19 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Speedy response through chat on website
Ann from the Zeelo customer service provided great service today when I couldn't top up my account. Very speedy response and help through the chat function on the website and I managed to quickly resolve the issue.
19 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Team Zeelo
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Very good office commute service
1. The smartphone app is user friendly with tracking option
2. Easy to manage bookings
Cons:
1. Ride booking demand need to be managed effectively by reducing wait times. Currently it takes 10-15mins to book a ride on the slots opening day
9 de setembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. I do want to assure you that the service you require is in high demand and the waiting times have been implemented to ensure that everyone has fair access to the site and can be served efficiently.
We appreciate your patience and understanding as we work to accommodate all users.
Thank you again for your kind comments.
Ann
Team Zeelo
Buses are comfortable
Buses are comfortable, reliable and convenient but don't see why the driver's can't drop off who are passing there bus stop on way back from work after a long day on our feet
18 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
In relation to the bus stop, if your current stop is not suitable for your needs, we do offer the option to "request a new stop" through our website.
Simply submit your request, and our team will be more than happy to review it. We are committed to providing the best service possible and will assess your request carefully to see how we can accommodate your preferences.
Thank you again for your kind comments.
Ann
Team Zeelo
Great service
18 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Best way ever to commute to work as an…
Best way ever to commute to work as an Amazon employee
18 de novembro de 2024
Avaliação não solicitada
Resposta da Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
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