Zen Hair Extensions Avaliações 

64
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely love my new clip in hair extensions colour match is spot on and you can feel that they are the absolute best quality hair and will last a very long time 🤩🤩🤩

Avaliado com 5 de um total de 5 estrelas

I did a lot of research before choosing an extension supplier, and I’ve now been using Zen Luxury Extensions for 6 years. The quality has been consistently brilliant, my ladies genuinely love the hair... Ver mais

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️ I absolutely love Zen Hair Extensions! The quality is amazing I’ve never had a single problem, and my clients adore the results every time. The hair is soft, shiny, and lasts beautifully.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

تجربة سيئة جداً. اخترت اللون بناءً على استشارة موظفتهم، وتأكدت منها قبل الطلب. لما وصلني البكيج كان مغلف وما في مجال أشوف اللون قبل الاستلام. بعد الفتح تبيّن إنو اللون أغمق بكثير من شعري. رفضوا أ... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Extensões Capilares
  2. Fornecedor de Produtos de Beleza
  3. Revendedor de Produtos de Beleza
  4. Loja de produtos para cabelo
  5. Atacado

Escrito pela empresa

Zen Hair welcomes you to an exquisite range of luxury hair extensions presented to you by our world famous hair manufacturer. Established over 35 years as the leading experts in the industry, we have gained a solid reputation for delivering on our promise. Choose from 3 ranges of 100% Virgin Remy hair to suit every need and budget!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(64)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Consistently Brilliant

I did a lot of research before choosing an extension supplier, and I’ve now been using Zen Luxury Extensions for 6 years. The quality has been consistently brilliant, my ladies genuinely love the hair, and I’ve never felt the need to look elsewhere. Their customer service has always been fantastic, and delivery is super quick whenever I place an order. No regrets at all. I’d happily recommend them

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality 👌🏽

From the ordering to the delivery was smooth and quick. The packaging is lovely and keeps everything nice and safe.
The hair feels and is great quality ❤️

30 de abril de 2026
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hey Claire! Thank you so much for your review and thank you for choosing Zen <3

Avaliado com 5 de um total de 5 estrelas

Returning client of zen hair

Returning client of zen hair! Love their luxury + series and also have used their clip ins when I was taking a break from my tape extensions. 100% real human hair and also London based. Will highly recommend!

27 de abril de 2026
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hey Rachel, Thank you for your message and we are glad you love our serene collection!

Avaliado com 5 de um total de 5 estrelas

Excellent quality and customer service

Excellent quality and customer service

We’ve been using Zen Hair extensions in our salon for many years now, and the quality has always been consistently excellent. The hair itself is beautiful to work with and our clients are always really happy with the results and longevity.

Everything is always packaged so well when orders arrive, which makes such a difference when you’re running a busy salon and need things organised and ready to go.

Their customer service is also fantastic. After our salon was unfortunately affected by flooding last November, we lost a lot of stock and needed copies of invoices for insurance purposes. The Zen Hair team sent everything through incredibly quickly, which made a stressful situation much easier to manage.

They also kindly included a few extra marketing materials and little extras in my last order, which was a really thoughtful touch.

Overall, a brilliant company to work with and a brand we’re always happy to recommend to our clients.

4 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great hair

I’ve been using Zen for years now and I love them! They last really well if you look after them like advised and the colours are gorgeous, I love the variety

21 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful hair great price

Beautiful hair great price , quick delivery

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi There,

Thank you for you review. We are super happy that you love the hair and that our couriers delivered in a quick manner!

- The Zen Team 🤎

Avaliado com 5 de um total de 5 estrelas

Super fast delivery with updates every…

Super fast delivery with updates every step of the way. The hair is absolutely unreal and I cant wait to use it on my clients x

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi Hayley,

Thank you so much for your fantastic review! We’re so happy to hear that our team, delivery, and extension quality continue to impress. It truly means a lot to know you love working with our products.

Avaliado com 1 de um total de 5 estrelas

تجربة سيئة جداً.

تجربة سيئة جداً.
اخترت اللون بناءً على استشارة موظفتهم، وتأكدت منها قبل الطلب. لما وصلني البكيج كان مغلف وما في مجال أشوف اللون قبل الاستلام. بعد الفتح تبيّن إنو اللون أغمق بكثير من شعري.

رفضوا أي استبدال أو حل رغم إنو الخطأ من الاستشارة. خدمة غير مهنية، فقدت الثقة، وما رح أطلب منهم مرة تانية ولا أنصح أي شخص بالشراء منهم

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi Sura,

You will need to contact Zen Hair Dubai by email at info@zenhairshop.com we are Zen Hair UK. Zen Hair Dubai will be able to assist you best.

Thank you.

Avaliado com 2 de um total de 5 estrelas

Disappointed with the Quality

Disappointed with the Quality
I purchased these keratin hair extensions one month ago, and unfortunately the quality was very disappointing. After only three weeks, the hair became tangled and difficult to brush, which is unacceptable for the price I paid.Another major issue was the reaction to heat. Even though I used a proper heat protectant spray, the extensions started to smell like plastic as soon as I applied heat. This made me feel that the hair was not real or of the quality advertised.
I initially thought I might have been unlucky with my first order, so I decided to reorder the extensions hoping the second set would be better. I spent £360 in total, and so far I do not feel that the product matches its value.
I truly hope the next set has better quality, but based on my experience so far, I am not satisfied.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our hair extensions. We understand how disappointing it can be when a product doesn’t meet your expectations, especially after investing your time and money.

We’d appreciate the chance to make this right and better understand what may have happened. If you’re open to it, please reach out to our customer support team at info@zenhair.co (just .co) with your order details and any photos you can provide. We’ll be happy to look into this further and work toward a resolution.

Thank you again for your feedback.

Warm regards,
Zen Hair

Avaliado com 5 de um total de 5 estrelas

These are my second lot of tape…

These are my second lot of tape extensions from Zen and I am extremely happy with them and can't wait to get them fitted. My first lot lasted for 3 refits and the quality and price are excellent. Also next day delivery!

13 de novembro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi there,

Thank you so much for your lovely review! We’re thrilled you came back for a second set and that your first lasted so beautifully through three refits. It means the world to hear you’re happy with the quality, price, and speedy delivery.

We can’t wait for you to enjoy your new tapes just as much! 💛

— The Zen Team

Avaliado com 5 de um total de 5 estrelas

Fantastic supplier

Fantastic supplier, always on hand to help. Super fast delivery, exceptional quality hair extensions. Love working with their products

12 de novembro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi there,

Thank you so much for your fantastic review! We’re so happy to hear that our team, delivery, and extension quality continue to impress. It truly means a lot to know you love working with our products.

We appreciate you! 💛
— The Zen Team

Avaliado com 5 de um total de 5 estrelas

Bought the luxury series tapes last…

Bought the luxury series tapes last December and they’re still going strong so really pleased, worth every penny!

11 de novembro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi there,

Thank you so much for your lovely review! We’re delighted to hear your Luxury Series tapes from December are still going strong — that’s exactly what we love to hear. So glad you feel they’re worth every penny!

We appreciate you 💛
— The Zen Team

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I absolutely love Zen Hair Extensions! The quality is amazing I’ve never had a single problem, and my clients adore the results every time. The hair is soft, shiny, and lasts beautifully. Delivery is super quick (always next day!) and the packaging is gorgeous. Highly recommend!

6 de novembro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

I’m so happy to hear how much you’re loving Zen Hair Extensions! It’s amazing to know the quality has been consistently great for you and that your clients are loving their results too. Soft, shiny hair that lasts — that’s exactly what we aim for.

Really pleased the next-day delivery and packaging hit the mark as well. Thanks so much for the recommendation, it truly means a lot! 💛

— The Zen Team

Avaliado com 5 de um total de 5 estrelas

Absolutely love love Love

Absolutely love love Love
Wish I had listened to my hairdresser
Always used Viola
Definitely staying with Zen now

15 de outubro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi there,

Thank you so much for your lovely review ! we’re over the moon that you’re loving your Zen experience! We’re glad your hairdresser pointed you in our direction, and it means a lot that you’ve chosen to stay with us.

We’re just grateful you’ve found something that works beautifully for you. 💛

— The Zen Team

Avaliado com 1 de um total de 5 estrelas

Synthetic and dry.

Ok, this review comes from Sweden, where I was talked into this extensions by my hairdresser. This is the MOST DIREST AND LOWEST QUALITY extensions I have ever tired in my life and I have tried many. As some comments below me mentioned, the extensions (part of them, not all) has managed to create a ball of tangles that I had to put long time into untangling it. Now, I am EXPERIENCED extensions user - I do know my stuff, how to care for them in whole, how to care for the tape bits and how to care for the rest of the extensions. Zen hair Extensions are either over treated or not human extensions at all. I am planning to submit some samples for the biological labs and see what answer they will come up with in terms of quality of hair and if they are, in fact, of human origin. I will make sure to spread the word. For now, if you are in Sweden: STAY CLEAR OFF ZEN HAIR EXTENSIONS!!!
And yes, I will be happy to provide my real name and the name of the salon should Zen Hair Extensions enquire it.

12 de outubro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hello Yosondra,

Thank you for taking the time to leave this review. If you have any issues regarding the hair qualitiy it will be best for you to speak with the company in Sweden you purchased the product from. We can guarantee that all of our hair is 100% Human Remy Hair.

Avaliado com 5 de um total de 5 estrelas

Go to company for hair extensions

Always prompt delivery!
Great quality hair!
Super customer support!
Thanks Zen

6 de outubro de 2025
Avaliação não solicitada
logotipo da Zen Hair Extensions

Resposta da Zen Hair Extensions

Hi there,

Thank you so much for this wonderful review! We’re delighted to be your go-to for hair extensions. So glad to hear the delivery, hair quality, and customer support have all been spot on for you.

Thanks for choosing Zen — we appreciate you! 💛
— The Zen Team

Avaliado com 5 de um total de 5 estrelas

I love my Zen Hair Extensions

I love my Zen Hair Extensions. They are great quality & really easy to look after. I would recommend them to anyone considering getting extensions.

30 de agosto de 2025
Avaliação não solicitada

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