Recently had installation done to my property with this company.. Joe kite the guy who handles when an how what work will be done was fantastic at making sure I understood everything and handle every... Ver mais
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We had Solar panels, air source heat pump, a new heating system and cavity wall insulation installed by the Zenith Eco Solutions team. The communication and coordination of the work was excellent, the... Ver mais
A empresa respondeu
Great people to work with from start to finish clean reliable kept me informed all the time very good engineers and office staff 🤗👍👍👍
Left my house in a mess, tradesmen gave up half way through. Floorboards cut unprepared, they wouldn't relay carpets, botched housings for boiler and system hasn't worked since install and blaming me.... Ver mais
Detalhes da empresa
Escrito pela empresa
Zenith Eco Solutions Now Part Of The Government Backed Eco Scheme To Improve Britains Emissions. We Are Installing More Energy Efficient Measures. As Well As Providing All Heating & Gas Installations Privately.
Informações de contato
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I cannot praise Zenith enough
I cannot praise Zenith enough. The level of communication and professionalism has been outstanding. My daughter and I have health issues and immediately after speaking to Thasleem they took me through every single step, keeping in touch and explaining everything. I was stuck on completing the application and Thasleem was so patient and guided me through and nothing was too much trouble. The outcome is life changing and will help so much with our health and wellbeing. Without Thasleem’s input this would not have happened or being possible. Thank you so much for going above and beyond. Fantastic customer service and proven results. Well Done. You’ve changed our lives.

Resposta de Zenith Eco Solutions
Brilliant service
Brilliant service. All of the workmen were very helpful and professional.

Resposta de Zenith Eco Solutions
Would not recommend
Zenith began the Air Source Heat Pump system fit on 26 August 2024. The initial teams that fitted all the internal insulation and solar panels did a great job; very tidy and a high quality finish. Then the plumber came... he literally ripped up all the upstairs carpets, with no care whatsoever. I also had 4 water leaks, 3 of which were through the kitchen ceiling, causing considerable water damage. Then the electrician attended, leaving bare wires and poor, substandard work. I then had to wait until October for their joiner to attend, to complete a job that should have taken a total of two weeks..... He still hasn't finished, and I'm awaiting his third visit (booked for December, unbelievably).
Following the 'completion' of the main works, their company inspector attended on 10th September and verbally agreed that the company should make good the damage done, and to complete various other remedial works (not sure what was submitted in his report, as i've not had a copy). To date these haven't been done, and theres no indication that they even will. The communication and customer care from the company is neither consistent or of a high standard, and I'm still awaiting a call from a manager, from two weeks ago. I have found the whole process very upsetting and traumatic, to say the least. Although I am pleased with the system that has been installed, I cannot recommend using this company, based on my experience to date.
Application process
I am not fully through the process yet but so far Thasleem has been assisting me with the application process, talking me through what I need and how everything will work. So far everything has gone great. Will update my review after the work is hopefully completed

Resposta de Zenith Eco Solutions
Exceptional team from start to finish!
Zenith is exceptional and clearly dedicated to supporting households across the UK. We have the pleasure of interacting with Leanne every day, and the company is fortunate to have such a gem on their team. Her courteous attitude towards customers and clients is evident in all communications.
Happy customers and happy clients – that’s the team behind Zenith Group! Don't hesitate to reach out if you need ECO support as a household or a company within the industry! 10/10

Resposta de Zenith Eco Solutions
Excellent service throughout All trade…
Excellent service throughout All trade persons top quality very friendly and helpful can't fault anything thank you

Resposta de Zenith Eco Solutions
Glad we used Zenith
The workmen we great and all the different areas, from pluming to the electrics worked together very well to provide a fantastic service.

Resposta de Zenith Eco Solutions
Quick and efficient
Quick, efficient and friendly.
Arrived on time and left no mess

Resposta de Zenith Eco Solutions
Brilliant service
The experience from start to finish was brilliant, from Olivia sorting things out to the instalation engineer fitting the EV charger, he installed just how I wanted even tho it was not the easiest of ways

Resposta de Zenith Eco Solutions
Zenith installed the HIVE EV charger I…
Zenith installed the HIVE EV charger I ordered. Communication from Olivia was good and she was helpful. Installation carried out by the engineer within 3 hours. He left giving me all the info I needed. Overall very happy.

Resposta de Zenith Eco Solutions
Zenith installed my British Gas EV…
Zenith installed my British Gas EV charger, great service from Olivia making all the arrangements and dealing with the hopeless British Gas. Installation engineer was polite and efficient, no fuss just got on with it and did a great job and made a short video for me as I couldn't be at home.

Resposta de Zenith Eco Solutions
Excellent Customer Service
Excellent customer service - kept me informed every step of the way and when I encountered an issue with the condition of the electric charging point, they apologised and sent the engineer straight back after a few days to replace the part.

Resposta de Zenith Eco Solutions
Good job well done
Good job well done . Arrived on time . Took about 4 hrs.

Resposta de Zenith Eco Solutions
Professional Installation
Had Zenith Eco Solutions come to install a new EV charger for myself on 05/03/24. The installer was very professional and finished the installation in the timescale he provided. Communication from Zenith was swift and informative through Olivia, who was able to answer all of my questions in great detail. I would definitely recommend using Zenith Eco Solutions to anyone in the future.

Resposta de Zenith Eco Solutions
Zenith great company
Zenith what a great company kept me informed though out the installation process the fitter was excellent very polite cleaned up any mess explained how it all worked even the app 5* service from me thank you Zenith

Resposta de Zenith Eco Solutions
Great job by Zenith Engineer
Brilliant job by Joshua fitting our new British Gas EV charger. The
Just got on with the job without any fuss. Knowledgeable, polite and efficient service. Preparation and contact ahead of the installation from all at Zenith was first class. Exceptionally pleased all round. Thank you.

Resposta de Zenith Eco Solutions
Great service
Great service. A special thanks to Olivia who kept me in the loop throughout the whole process. the installation was quick and easy

Resposta de Zenith Eco Solutions
An All Round Excellent Service
Excellent service on the install of my EV Charger. Correspondence by Olivia was exemplary. Installation proccess was impeccable and everything I wanted/needed to know was explained very thoroughly by Josh the engineer. Very happy and would 100% recommend to anyone.

Resposta de Zenith Eco Solutions
Smooth installation of my EV charger
Smooth installation of my EV charger, knowledgeable electrician / engineer, quick to book and install

Resposta de Zenith Eco Solutions
Well done to Zenith!!
Well done to Zenith for the fantastic installation of my new EV charger unit. Olivia made the process easy and kept me updated regularly. The engineer was fantastic too, knew what he was on about and explained everything and what it does. I would 100% recommend Zenith for any electrical work. I am one very happy customer 😊

Resposta de Zenith Eco Solutions
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