The Ebike arrived in good time, in good condition. It was a struggle to assemble, but that is my weakness. The paper manual is minimalist, so it took various tries to get things right. Finally asked a... Ver mais
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Veja o que dizem as avaliações
I have made contact about replacing my controller as my bike has stopped working and is still ckvered under warranty but i have not recieved any reply and it has been weeks. This is unacceptable seein... Ver mais
Super friendly and helpful, nothing was a problem . My husband loves his Zephyr e-bike. Can’t wait to take it caravanning with us . Fast delivery .
Great bike! We live in Rural QLD and received relatively quickly. Husband didn't seem to have any trouble putting together. Maybe a QR code to videos would be handy in instruction manual however, when... Ver mais
Pede aos clientes que avaliem
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Respondeu a 48% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Surprisingly great!
I ordered this bike on Thursday around 1pm and received my bike at 9:30am Saturday, it came almost completely set up and was easy to finish. Genuinely no complaints, throttle didn’t work at first, sent an email and got a reply within 20 minutes with a video showing up to enable it. P.s the bike actually goes up to 52kmh, absolute gun and looks like a motorbike essentially, so happy with this.
Great bike
Bike order and delivery was great instruction book etc fairly easy to use
Had to use YouTube to work out how to set accelerator and speeds though
A lot of functions on there I’m not sure of but feeling our way
Haven't got the bike yet
Haven't got the bike yet. only a message that its on its way - Please dont ask me to review until completion

Resposta da Zephyrebikes
took a while to get parts
took a while to get parts, but they provided what was needed under warranty. thanks
Very understanding the communication…
Very understanding the communication with them was great. They always got back to me when I emailed them. I would recommend him to anybody.
Great product and I'm really happy with…
Great product and I'm really happy with it. I was just a little disappointed with the support around the delivery
My son ordered his bike on the 24Nov
My son ordered his bike on the 24Nov. Sitting at depot since then and notices haven't changed in the last 7days.
When ordered timeline 10-14days.
Most disappointed in our experience to date and we are still waiting for the bike!

Resposta da Zephyrebikes
Bike hasn’t turned up and cannot reach…
Bike hasn’t turned up and cannot reach anyone for an answer
Not sure this company is legit

Resposta da Zephyrebikes
Feedback requested when 2 weeks later…
Can’t give product feedback as 2 weeks later it still hasn’t arrived. No notification. Had to spend 2.5 hours tracking toll. They have not been at all helpful promising 2 deliveries and just not showing up.

Resposta da Zephyrebikes
awesome customer support and great bike
Ive had the bike for 2 days and it’s been so much fun. Only negative thing was the tube popped so i replaced it and it popped again which then i realised the tyre itself was faulty with a worn bead so i reached out to customer support and they’ve been really helpful and offered compensation so overall i've been really happy with how the bike rides
Good bike
Good bike, I just didn’t realise it hasn’t got hydraulic breaks. My son’s bike has and the breaks are so much better on his. Other than that it’s good.
Steve
Cruise X2
The bikes is good for it's price, I got it on a discount sale and it works really good. My only feedback however would be that when you are getting it delivered I would recommend that you are at home during the date it would be delivered because it is labelled on the side of the boxing "Electric Bike", which in my opinion is just asking to be stolen. Luckily nothing happened to my bike, and it arrived smoothly.
All good but Manual photographs should…
All good but Manual photographs should be bigger and clear. And instructions step step more clear.

Resposta da Zephyrebikes
Just got my delivery .The driver didn’t…
Just got my delivery .The driver didn’t even ring my door bell! He just dumped the package on
A pallet in my driveway. The pallet is on the nature strip for him to collect. Disgraceful service

Resposta da Zephyrebikes
The bike arrived a little confusing…
The bike arrived a little confusing putting together as the booklet was very poor picture quality and instructions confusing
But found you tube video to watch
The bike itself is fantastic very well built incredibly strong
Once again went on line to figure out how to get the twist throttle to work but all good now
Rides well I am a little short at 175cm but did eventually managed to get my leg up and over but once on great
Would well and truly recommend this bike
Bent cable which controls the brakes…
Bent cable which controls the brakes rtc
Back tyre has been squashed due to weight of the bike, unable to pump up tyre, tyre is not aligned inside of rim, sits out. Unable to ride the e-bike
Have tried to contact company but no reply.
Received bike only yesterday
Easy to order and fast delivery.
Aussie made with great staff
Great prompt communication from the staff, discount from staff, Aussie made you cant beat that !
All the specs were shown unlike other companies
Great Bike. Great Service
The bike arrived in good packaging and in good order on the date promised. I'm very impressed. I had a couple initial questions and needed some assistance with one or two things. I sent an email to your support and received very detailed prompt explanations on what I needed. I'm enjoying my bike and want to thank you and your crew for a great experience and a great bike.
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