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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I don't know why this bank has now closed down was so hard to move money out of it before closing

Detalhes da empresa

  1. Instituição Financeira

Escrito pela empresa

Zero is the free sustainable money app, personal account and debit card for the climate conscious.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

50 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Really good app

Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having it just there on my phone is fantastic.

19 de junho de 2025
logotipo da Zero

Resposta da Zero

Thanks Alex,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Avaliado com 5 de um total de 5 estrelas

Zero has truly impressed me

Zero has truly impressed me! Their platform is incredibly easy to use, making my financial tasks simple and straightforward. Customer support is phenomenal – always professional, efficient, and genuinely helpful.

Their account is competitive, transparent, and free of hidden fees, building immense trust. What I particularly appreciate is their strong commitment to sustainability; they are genuinely green, low carbon, and care for the environment.

Zero stands out as a clear, efficient, customer-centric, and environmentally responsible financial partner. I highly recommend them for anyone seeking a modern, user-friendly, and sustainable banking experience. They've definitely earned these five stars!

17 de junho de 2025
Avaliação não solicitada
logotipo da Zero

Resposta da Zero

Hi Chris,

Thanks for sharing that positive feedback, it's really appreciated by the team at Zero, especially on our focus and vision to make money a force for the good of the planet.

Avaliado com 5 de um total de 5 estrelas

The only banking app that cares about the environment

The only banking app that cares about the environment.

There aren't as many features yet as some other banking apps because it's still new, but I'm excited to see where it goes.

17 de junho de 2025
Avaliação não solicitada
logotipo da Zero

Resposta da Zero

Hi Peter,

It’s great to hear that our sustainability focus resonates with you and the team are working hard to bring you more features very soon! If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Avaliado com 5 de um total de 5 estrelas

Just Perfection

Does precisely what it is meant to do. Just perfection.

10 de junho de 2025
logotipo da Zero

Resposta da Zero

Thanks Chris,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Avaliado com 5 de um total de 5 estrelas

Ethical banking!

Good to know my money isn’t being used to support unethical and unsustainable corporations

13 de junho de 2025
logotipo da Zero

Resposta da Zero

Hi Josie,

We're very passionate about what we're building here at Zero, so it’s great to hear that you feel the same. If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Avaliado com 1 de um total de 5 estrelas

Dont ever use them they are horrible…

Dont ever use them they are horrible every time i transfer some money there like £20 £30 it taking me at least 1 week of sending an emails until they reply then they gone be putting you of by saying money not received them so you have to put pressure on them and then they give it you transfers from another account takes 2 weeks .....DONT USE THEM THEY ARE ROBBING PEOPLE AND THEY KNOW IT

3 de junho de 2025
Avaliação não solicitada
logotipo da Zero

Resposta da Zero

Hi Pet,

We’re sorry you don’t feel you’ve had a great experience with Zero. We believe we’ve spoken on this issue, but if you’d like to discuss, please feel free to reach out to us via https://zero.co.uk/contact-us

Avaliado com 5 de um total de 5 estrelas

I've been a customer since the waitlist…

I've been a customer since the waitlist and I couldn't ask for anything better!

4 de junho de 2025
logotipo da Zero

Resposta da Zero

Thanks Melanius,

We really appreciate your support since the beginning of Zero.

If you do think of anything, please just let us know via https://zero.co.uk/contact-us.

Avaliado com 5 de um total de 5 estrelas

Used my Zero card recently for first…

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had in the past where you need to keep changing currencies such as the Post Office Card. Add the fact that your money is safe and secure, in case of loss or theft and it’s a keeper 👌

15 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

After I joined the waitlist and became…

Update: After waiting for a week, it prompted that it could not verify my identity. I emailed the customer service team but have not received a response. I am unable to use your service through registration.

After I joined the waitlist and became eligible for registration, I was blocked because after registering, I received the message "Review In Progress. Your application has been passed to our team for review. This may take up to 2 working days. We'll email you when your application has been updated." This status has lasted a whole week.

29 de dezembro de 2024
Avaliação não solicitada

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