Zero Waste Group Avaliações 

3.276
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service. My daughter dropped her phone down a portaloo. When they came to empty it (Richard Simmonds) cleaned her phone, and posted it back to her, including paying for postage an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Zero Waste Group came this morning to clear our garden which was a thorough mess. Ben and Dan phoned about 30minutes before arriving and they did an amazing job. Dealing with this company is very eas... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good communication and great service. Needed help clearing items from a container storage unit so ability to book a two hour collection window really helpful. The guys phoned ahead and completed the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John and Craig helped clear out my parent's home in Warley, Brentwood Essex and they were fabulous. Punctual, polite and good-humoured to boot! Nothing was too much bother or complicated for them. The... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de remoção e limpeza residencial
  2. Serviço de Coleta de Lixo
  3. Serviço de gestão de resíduos

Sobre Zero Waste Group

Escrito pela empresa



Responsive and ethical waste clearance by Zero Waste Group®


All customers receive a receipted invoice, a duty of care waste transfer note and a job card including before and after photos of their collection including a photograph of their waste on our truck.

Reliable waste clearance

Our fleet of specialist waste clearance vehicles and highly trained teams remove tonnes of waste every day from businesses and homes across the UK.

Ethical and legal disposal

The majority of waste collected is either re-purposed or re-cycled with a minimum ending up in landfill or waste to energy.

Fully evidenced collections

Our collection teams and office staff use the very latest technology to ensure high levels of customer satisfaction. Waste transfer note, before and after photographs and fully receipted invoice are provided with every collection.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(3.276)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent from first contact to…

Excellent from first contact to collection.
Easy to use website, competitive price, polite customer service. On the day collection was simple. Arrived on time, friendly , efficient and professional.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service.

The communication from office staff through to collection was exceptional. The pick-up team arrived when the promised and were courteous, polite and very efficient completing the task promptly. Would definitely use Zero Waste Group again.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An Excellent Experience

From Michael in the office to the two lads who came to collect my old stove everything was handled
professionally. Excellent communication via email and phone to ensure the task went smoothly.
My thanks to all at Zero Waste.

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have used this company before

Have used this company before, so had no hesitation in contacting them again for another collection of unwanted items. All the staff from the initial phone call to the day of clearance are polite well mannered and efficient

29 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy corporate customer

We had to move out of an office in Brighton with only a couple of days notice. Zero Waste sent a couple of vans and several movers, and they took care of everything within the day allocated. Thanks, guys! Well done.

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cannot recommend highly enough

I cannot fault the team, from the office staff to the guys who attended on the day (Jeff and Darren) they were amazing, worked tirelessly and got everything sorted.
Regardless of the job or situation they are professional and make things happen with ease and a smile. Thank you guys so much!

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class 👍🏻

First class 👍🏻
Absolutely no problems at all.
The 2 lads was prompt on time and no messing about.
Very good service no problems at all from booking to paying, communication and just as importantly customer satisfaction.
I’d recommend and definitely use again.
Thank you 👌🏻

13 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very Disappointed with this company

Very Disappointed with this company. We ordered a load collection over the phone and were informed that we need a XX large load collection which would enable us to load a 14 Cubic yards or 1050kg. We booked a collection date and paid a deposit.
We bagged and weighed our mixed collection and on arrival the van was preloaded with a previous collection in discussion's with driver he said he was limited to one tonne.
And could only load to his capacity of one tonne and we would not get our full load on the truck. As such we refused to use their services as we would not get the one tonne we would be paying for but a reduced load and would need to pay for a second collection.
In the process we have lost our £50.00 deposit but as a big business site they have lost a big potential customer as we will not be using their services in the future.

23 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Zero Waste helped me clear the family home

Zero Waste helped me clear my husbands family home and were fantastic. The organisation and plan for the day was clearly communicated in advance. The team arrived on time, smartly dressed and were ready to start working straight away. Nathan and Tyler have an outstanding work ethic. They asked questions to help me make decisions when I wasn't sure what I wanted to do with an item of furniture. They told me when they would need to take a load of waste away and what time they would be back. They then phoned to say when they were heading back to the property which was unexpected but appreciated. Nathan and Tyler looked after the property and treated the situation with empathy and understanding. I wouldn't hesitate in recommending Zero Waste to others.
Thank you.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cheerful, helpful service, excellent.

We missed our bin collection last week and as it was food waste we couldn't wait a further fortnight to have it collected. I got in touch with Zero Waste Group and they were able to help. They arrived when they said they would, first thing on a wet Monday morning, and took the rubbish away. They were cheerful and helpful despite it being a horrible job. Really, really appreciate this service and wouldn't hesitate to use Zero Waste Group again.

14 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent response times and good…

Excellent response times and good customer service from making an initial enquiry and through to completion. the work is completed when expected and prices are very reasonable, I would thoroughly recommend for both commercial and residential waste collection.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service, attitude, price and experience

So pleased we found this company amongst all the others online. Really fast and friendly response, booked in for the following day, telephoned when 1/2 from arrival, two men arrived and started loading the van straight away. Excellent service and price, will definitely use again and recommend to everyone.

11 de setembro de 2024
Avaliação não solicitada
logotipo da Zero Waste Group

Resposta da Zero Waste Group

We are pleased you received fantastic service from us and you would like to reuse our clearance service!

We hope you use us again soon.

Many thanks,

Michael from Zero Waste Group ♻️😃👍

Avaliado com 4 de um total de 5 estrelas

Efficient service

Overall, a good service. The collection people were friendly and efficient. They did arrive after the timeslot I had originally paid for but they asked me in advance if this would be okay as they were running behind and agreed to refund the fee I had paid for a morning slot

28 de agosto de 2024
Avaliação não solicitada

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