I ordered this as I am huge fan of both Harry Potter and Lord of the Rings (Middle Earth). My first order was the Weasley Clock, which I love and its now hanging in my kitchen, this time I chose the... Ver mais
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Veja o que dizem as avaliações
I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordin... Ver mais
The only concern is the time frame from when it was bought to when it was shipped. I received multiple email notifications that were contradicting. I believe simple and cleaner communication will be b... Ver mais
When I ordered it I had difficulty finding where to add the personalization. I sent an email to which I did receive a response but by then I had found a way, I thought to have the personalization ad... Ver mais
Detalhes da empresa
Escrito pela empresa
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Informações de contato
27 Old Gloucester Street, WC1N 3AX, London, Reino Unido
- hello@zewood.co
- zewood.co
4,7
Excelente
224 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Sehr zu empfehlen
Gutes Material, schön verarbeitet und einfache Bezahlung. Über den Preis kann man sich streiten aber meiner Meinung nach ein gutes Preis leistungs verhältnis.
23 de março de 2024
Avaliação não solicitada
Got an XL Weasley House clock for my…
Got an XL Weasley House clock for my partners birthday. To say she loved it is an understatment. I managed to print off pictures of us and the dogs to be stuck on the spoons. Looks super cute.
The details and construction are brilliant. Arrived in a well protected packaging. Would definitely buy from ZeWood again.
15 de agosto de 2024
Avaliação não solicitada
My Weasley clock is beautiful
My Weasley clock is beautiful. Such a gorgeous piece and I’ve had loads of compliments.
I would highly recommend these clocks!
23 de dezembro de 2024
Avaliação não solicitada
Absolutely love my Weasley clock
Absolutely love my Weasley clock! I bought during the BF sale and delivery took a bit longer than expected, but it was so worth the wait! I love it and would recommend to anyone.
22 de novembro de 2024
Avaliação não solicitada
Weesly Uhr
Vielen Dank für die schöne Weesly Uhr. Die Uhr ist der totale Hammer für einen Harry Potter Fan. Habe das ganze für meine Frau geholt und Sie liebt es. Die Details und Qualität ist sehr gut. Der Versand hat etwas gedauert war aber nicht schlimm. Das Warten hat sich gelohnt. Die Uhr war sehr gut verpackt.
Nochmal Vielen Dank, auf jeden eine Kaufempfehlung.
7 de janeiro de 2025
Avaliação não solicitada
Custom game map from ZeWood
Ordered a custom map based on game for a wedding present. ZeWood was very prompt and responsive in liaising with me to design the map and even did their own research to add little details in it. Super pleased with how it turned out, and the packaging was great. Very very happy with it, and friends could not stop admiring it :)
30 de maio de 2024
Avaliação não solicitada
Top Geschenk für Nerds
Habe für einen Kumpel zu seinem Geburtstag die Elden-Ring-Map bestellt. Diese kam ohne Probleme im angegebenen Zeitraum an. Die Map selbst ist top verarbeitet, sehr detailliert und sieht allgemein einfach fantastisch aus. Wenn ich das nötige Kleingeld habe, werde ich selbst definitiv auch nochmal tätig werden! Der hohe Preis ist natürlich nicht ohne, aber für diesen Premium-Nerd-Stuff meines Erachtens durchaus gerechtfertigt.
15 de junho de 2024
Avaliação não solicitada
Zelda perfection
I've purchased the zelda map and it's perfect.
I love the colors, the details. It is fit into a frame with a cover to prevent dust.
Shipping was fast. 10/10 would buy something again.
26 de julho de 2024
Avaliação não solicitada
Loved the Weasley clock
Loved the Weasley clock, excellent quality and efficient delivery!
21 de novembro de 2024
Avaliação não solicitada
Came in fast and as expected!
10 de dezembro de 2024
Zelda framed art piece beautiful!
The Zelda piece we ordered was beautiful! It took a LONG time for the framed art to arrive since it came from the Ukraine. But that was not the fault of the sellers.
10 de dezembro de 2024
Scammers, will swap for cheaper product.
On January 29, 2025, I ordered one (1) 3D MIDDLE EARTH MAP, Reddish-brown / XL 75x60cm 30x24inch for $629.50 (Order #16977). I also ordered one (1) ARGONATH 3D WALL CLOCK for $279.50 (Order #16978). Today (Thursday, February 13, 2025) I received two (2) ARGONATH 3D WALL CLOCK. Zewood scammed me for over $400.00 and took away the wedding present I wanted to give. 0 stars, will never use again.
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da ZeWood
Dear Ryan,
Thank you for reaching out, and we sincerely apologize for any confusion regarding your order.
To clarify, the correct items were shipped, but it appears that two clocks were delivered in error. Additionally, your 3D Middle Earth Map was shipped separately due to the different sizes of the items, and our records show that it was delivered on February 18th.
We have been trying to contact you via email but have not received a response. Please let us know how you'd like to proceed so we can resolve this matter for you as soon as possible.
We truly value your business and hope to restore your trust in us.
Looked even better in person
Looked even better in person. Just wasn't expecting to pay an additional $25-35 prior to being able to receive it for shipping. Wish that would have been added when paying for the product
6 de dezembro de 2024
Resposta da ZeWood
Hi! Thank you so much for your kind words about the product.
We sincerely apologize for any inconvenience caused by the additional fees. These charges are typically customs duties or import taxes that vary depending on the country of destination and are set by local authorities. Unfortunately, these fees are outside our control and not included in the initial product cost, as they are assessed upon entry into your country.
We truly value your feedback and will explore ways to make this information more prominent during the checkout process to ensure transparency for our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Thank you for your understanding!
Quality attention to detail.
A quality product and attention to detail. The plexiglass was insufficiently secured and needed additional adhesive - minor issue. Regular status updates would have been beneficial. Pleased with the end product.
6 de dezembro de 2024
Resposta da ZeWood
Hello! Thank you so much for your thoughtful feedback and for highlighting the quality and attention to detail in our product.
We sincerely apologize for the minor issue with the plexiglass. Your observation is valuable, and we will review our packaging and assembly processes to ensure this doesn’t happen again.
Additionally, we understand how important regular status updates are during the production and delivery process. We'll work on improving our communication to keep our customers better informed every step of the way.
We truly appreciate your support and constructive comments, as they help us refine our products and services. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you for choosing us, and we hope to serve you again in the future!
Great product great price… the seller…
Great product great price… the seller can and should be more clear about eta delivery just to put customers mind at ease because it takes a bit to ship going through foreign customs. But overall happy with product
6 de dezembro de 2024
Resposta da ZeWood
Hi! We’re so glad to hear you’re happy with your purchase.
We truly appreciate your suggestion about providing clearer delivery timeframes. International shipping and customs can sometimes add unexpected delays, and we understand how important it is to keep our customers well-informed throughout the process. We’ll certainly take this feedback into account to improve communication and set clearer expectations for future orders.
Thank you again for your support and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!
Amazing customer service
I have now bought two pieces from Zewood and have been extremely happy both times. Amazing custom woodwork and customer service overall. Highly recommend
25 de outubro de 2024
It’s high quality
It’s high quality. I bought the biggest middle earth for my autistic girlfriend and she hasn’t stopped going over it. Love it.
20 de novembro de 2024
Seems to be a common theme with zero…
Seems to be a common theme with ze wood. I spent a lot of money. They print a label, but the package never shipped. It's been 10 days since they printed the lable, and 14 since I ordered the item. Amendment. I was contacted by ze wood. Be aware that the work is subcontracted out to a second company. Plan on 3-4 weeks for arrival. The website is very misleading on shipping time.
11 de dezembro de 2024
Avaliação não solicitada
Resposta da ZeWood
Dear Timothy,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or frustration you’ve experienced with the delivery timeline.
We want to confirm that your order is scheduled to be delivered tomorrow, December 17. As noted on our website, it typically takes up to 9 business days to manufacture items and an additional 10 business days for delivery. Your order was placed on November 30, and with the time taken for production and shipping, it is set to arrive within the estimated timeframe of about 18 days from the order date.
Regarding your mention of subcontracting, we’d like to clarify that all our products are manufactured in-house by our skilled team. We work diligently to ensure each item meets the highest standards of quality. For delivery, we work with trusted international shipping companies to ensure safe and timely transportation. If there’s anything specific about your comment you’d like us to address further, please don’t hesitate to let us know.
Thank you for your understanding, and we hope you enjoy your order!
Disappointed with shipping but product quality is amazing
Checkout was fast but the shipping speed was not what I expected. Took almost a month for the item to arrive after it was shipped. Although the shipping time was dissatisfying the product itself is wonderful and I’m very happy with the quality.
8 de dezembro de 2024
Avaliação não solicitada
Resposta da ZeWood
Dear Cara,
Thank you for sharing your experience!
We're thrilled to hear you're happy with the quality of the product but truly sorry the shipping time didn't meet your expectations. We’re always looking to improve and will take your feedback into account.
We truly appreciate your patience and understanding.
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