On 7 October 2026 ZFX restricted my MT5 account and cancelled USD 2,669.69 of trading profit as “abnormal trading”. They wrote that my initial deposit of USD 4,000 was eligible for withdrawal.... Ver mais
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Veja o que dizem as avaliações
Saya sangat kecewa mendapati perbedaan bentuk candle EURUSD H4 pada akun ECN Zeal server Live02 dengan MetaQuotes. Perbedaan ini signifikan karena mempengaruhi analisis teknikal berbasis price action... Ver mais
A empresa respondeu
ZFX 有很多值得热爱的东西，许多交易者继续看好该服务。 低廉的费用、响应迅速的交易所以及拥有良好记录的开发人员让大多数人喜出望外。 迄今为止，ZFX普遍被认为在其短暂的生命中取得了全面的成功。 大多数支持查询需要通过网站的电子邮件联系表进行。 与大多数主要交易交易所一样，由于需求绝对增加，您可能需要等待一段时间才能得到回应。 有客服聊天机器人可以进入，有些回复是自动的。 令人高兴的... Ver mais
A empresa respondeu
Saya tidak mendapat informasi ygvjelas mengenai merchandise yg harusnya saya dalatkan dari deposit yg saya lakukan. Dan perhitungan point dari transaksi yg saya lakukan. Saya sdh menghubungi CS dan bi... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre ZFX
Escrito pela empresa
Zeal group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology, with presence in major global locations.
Founded by a group of veteran traders with decades-long experience in the industry who not only share appreciation for the complexity the world of financial trading itself may present but also have the expertise and commitment to change, Zeal has a deep-rooted existential reason and has set its goal to deliver multi-asset trading services of next level to retail and institutional investors alike.
By not actively assuming market risk, ZFX consistently focuses on sourcing the best prices in the institutional marketplace using cutting edge technology and providing best in class trading services to ensure that the outcome of every trade executed at Zeal is purely the result determined by the market. The transparency in pricing ensures that Zeal is mainly compensated for its broking services through markups.
Founded by a group of veteran traders with decades-long experience in the industry who not only share appreciation for the complexity the world of financial trading itself may present but also have the expertise and commitment to change, Zeal has a deep-rooted existential reason and has set its goal to deliver multi-asset trading services of next level to retail and institutional investors alike.
By not actively assuming market risk, ZFX consistently focuses on sourcing the best prices in the institutional marketplace using cutting edge technology and providing best in class trading services to ensure that the outcome of every trade executed at Zeal is purely the result determined by the market. The transparency in pricing ensures that Zeal is mainly compensated for its broking services through markups.
Informações de contato
26 Throgmorton St, EC2N 2AN, London, Reino Unido
- cs@zfx.com
- zfx.com
2,3
Ruim
66 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Warning!!! I can not withdraw my deposit
10/3/2022, 11:17:52 Withdrawal Failed
9/2/2022, 13:37:43 Withdrawal Failed
2 failed withdrawals, many times I contacted them via Live chat, and I wrote them an email... for 1 month zero replies!!!??? no communication, the worst support of all brokers I ever used
5 de outubro de 2022
Avaliação não solicitada
Resposta da ZFX
Hi,
First please accept our apologize for any inconvenience . We just want to explain you that we have 24 working hour to contact us. So If you have any question or problem please contact us via : cs-th@zfx.com. We will help you as fast as we can.
Best Regards,
เป็นโบรกที่ดูน่าเชื่อถือดี มี License…
เป็นโบรกที่ดูน่าเชื่อถือดี มี License เลยไว้ใจเลือกใช้ค่ะ มีทีมงานคนไทยคอยช่วยเหลือ คุยง่ายดี ติดต่อสะดวก ฝากถอนก็ง่ายดี ชอบมากค่ะ
21 de março de 2022
Avaliação não solicitada
Resposta da ZFX
Delighted you appreciate our Thai support team! We believe in providing local assistance for a convenient and familiar experience. We're happy to hear deposits and withdrawals are easy too - it's all about making trading seamless.
Trustable Broker
Trustable Broker
Fast deposit and withdrawals transaction, responsive when it comes to customer support and have a diverse list of assets which makes it suitable to trade almost anything you wan
22 de fevereiro de 2022
Avaliação não solicitada
Resposta da ZFX
Your satisfaction is our goal! Glad ZFX's speed, support, and options meet your needs. We'll keep innovating to exceed expectations.
Trustable broker
Trustable broker
I have used ZFX services for 3 months, to be honest, this broker is quite good so far.
Good liquidity, standard spread, fast deposit, and withdrawal. There was once the money had not arrived in my MT4, an online supporter helped explain to me a lot, then it turned out my bank was having maintenance so the transfer was late.
Very supportive staff.
25 de novembro de 2021
Avaliação não solicitada
Resposta da ZFX
We're truly grateful for your trust and your positive experience with ZFX in the past 3 months! Glad you appreciate our liquidity, spreads, speeds, and most importantly, our supportive staff. We're always here to assist, even when it's beyond our platform - like your bank maintenance situation. Thanks for sharing!
System stable and impressed support team
Even the registration process and Client portal are not much friendly and look professional but support team is very helpful and timely support
I am pleased to receive such support when looking for a broker to corporate
16 de novembro de 2021
Avaliação não solicitada
Resposta da ZFX
Glad you find support helpful! Registration & portal improvements coming soon, thanks to your feedback.
Choose the option that best fits your brand voice and desired level of formality. Remember, even a short response
ZFX 有很多值得喜爱的地方
ZFX 有很多值得热爱的东西，许多交易者继续看好该服务。 低廉的费用、响应迅速的交易所以及拥有良好记录的开发人员让大多数人喜出望外。 迄今为止，ZFX普遍被认为在其短暂的生命中取得了全面的成功。
大多数支持查询需要通过网站的电子邮件联系表进行。 与大多数主要交易交易所一样，由于需求绝对增加，您可能需要等待一段时间才能得到回应。
有客服聊天机器人可以进入，有些回复是自动的。
令人高兴的是，该网站完全是多语言的，所以大多数人应该用一种或另一种语言相处得很好。 这是 ZFX 作为全球加密货币交易所寻求竞争的另一个真正优势。
28 de outubro de 2021
Avaliação não solicitada
Resposta da ZFX
Thank you for recognizing the value of ZFX's competitive fees, responsive platforms, and our proven track record. We understand your concerns about the primary support channel and potential wait times. We're actively developing solutions, including enhancing the chatbot's functionality and exploring additional contact options. We prioritize transparency and communication, and we appreciate your patience as we work to improve.
Excellent service
The broker's website lists multiple ways that clients can contact CS team, including online chat and live phone support almost 24/5; FAQs and website client support were satisfactory.
15 de outubro de 2021
Avaliação não solicitada
Resposta da ZFX
We're delighted you appreciate our diverse contact options for reaching our support team! Whether it's live chat, phone, FAQs, or website resources, we prioritize providing our clients with convenient and immediate assistance.
Resposta da ZFX
We appreciate your positive feedback on our rapid withdrawals, 24/5 availability, and prompt response times. We prioritize efficient service and smooth financial transactions for all our clients.
ZFX is one of the good brokers that I…
ZFX is one of the good brokers that I have ever found to trade.
In the beginning, I had zero knowledge about this market but thanks to the staff, they have worked very hard to support me to get used to the apps, products, trading, etc...
Very impressive
15 de outubro de 2021
Avaliação não solicitada
Resposta da ZFX
We're delighted to hear that our knowledgeable staff equipped you with the skills and confidence to navigate the markets. Investing in client success is core to our values, and seeing your progress from beginner to informed trader is immensely rewarding.
Untuk pelayanan CS nya cukup responsive…
Untuk pelayanan CS nya cukup responsive yah, ada live chat yang cepet banget balesnya, yaaa sangat membantulah untuk menanyakan informasi yg kita butuhkan, aku sangat terbantu
20 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
We're thrilled to hear you appreciate our responsive live chat feature! We prioritize offering convenient and immediate support, and we're glad it was helpful for you to easily access the information you needed.
Dian Mahardhika
This broker has a 24-hour service from Monday to Sunday, making it easier for me to complain or there are obstacles and quickly respond.
16 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
Thank you for recognizing the value of our extended customer service hours. We prioritize providing consistent and timely support to address any questions or concerns you may have, throughout the week.
Promo 10% bikin bahagia
senang banget dapat promosi tambahan bonus 10% dari zfx indonesia semoga ZFX indonesia makin jaya
14 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
Your appreciation of the 10% bonus promotion is most gratifying. We strive to constantly innovate and offer rewarding opportunities to our valued clients.We share your best wishes for ZFX Indonesia's continued success, and we will remain committed to delivering exceptional value and exceeding expectations.
Resposta da ZFX
Delighted you find our platform user-friendly, reliable, and value-driven! We strive to empower traders with simplicity and attractive opportunities. Thank you for the feedback.
Instrumen tradingnya lengkap meski akun cent
Enaknya di ZFX bisa trading banyak instrumen pake modal kecil. Akun cent buat pemula bagus banget. Gak ada pembatasan pairnya biarpun cuma akun cent. Dari forex, indeks, komoditas sama saham bisa semua di setiap tipe akun ZFX. Keren!
12 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
We're thrilled you find our account options convenient and inclusive! Trading any instrument, from forex to shares, with minimal capital is a core value at ZFX
I like the ECN account
I like the ECN account, raw and low spread suit best for me. Fast withdrawals!
10 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
Thank you for sharing your preference for our ECN account with low spreads. We're glad to hear it suits your needs. Fast withdrawals are a priority for us. If you have any more feedback or require assistance, please let us know.
Support team is very engaging and quick…
Support team is very engaging and quick to respond to my needs.
5 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
Thank you for your feedback. We're pleased to hear that our support team has been engaging and quick to respond to your needs. If you have any further questions or require assistance, please feel free to reach out.
Great service and nice
Great service, fast withdrawal and deposit with nice rate, user-friendly as well
2 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
We are overjoyed to hear your positive feedback! Thank you for selecting ZFX as your trading partner.
ZFX is one of my favorite trading…
ZFX is one of my favorite trading companies, deposits and withdrawals are fast and convenient, and when I encounter problems, the service of ZFX customer service is very good!
2 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
We're incredibly happy to hear that! Your satisfaction with our fast deposits, withdrawals, and top-notch customer service is what motivates us every day. Thank you for choosing ZFX!
I had a good experience with ZFX
I had a good experience with ZFX. Excellent service and great platform
2 de setembro de 2021
Avaliação não solicitada
Resposta da ZFX
Thank you for sharing your positive experience with ZFX. We're delighted to hear that you found our service excellent and our platform great. If you have any further feedback or need assistance, please feel free to let us know.
System good,have many products
System good,have many products, easy to make money in trading
31 de agosto de 2021
Avaliação não solicitada
Resposta da ZFX
Appreciate your feedback! We're proud of our diverse product range. If you'd like to discuss specific options, let us know!
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