Beware. I ordered goods in April. It is now October and they still have not arrived. I would recommend everyone to steer clear. I had to claim from my credit card as it was over £100 worth of goods.
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Veja o que dizem as avaliações
Zimseller pharmacy online is a complete fraud. It is not a genuine company. They have set up this website just to make fradulent transactions. I ordered the goods in February and never received them.... Ver mais
SCAMMERS ZIMSELLER PHARMACY. ORDERED IN AUGUST PAID AN ASTRONOMICAL AMOUNT. ITEM NEVER CAME. NOW TELLING ME THEY REORDERED AND I MUST PAY CUSTOMS DUTY. URGENT, RED LIGHT, ⚠️ DO NOT BUY FROM THEM.... Ver mais
It is not their fault that the SA postal service is broken so it can take up to 6 months to receive items or sometimes they never arrive at all, but what they do have control over is their pricing - t... Ver mais
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great choice of products-competitive pricesuge choice of products at competitive…
Huge choice of products at competitive prices. Items sent well packaged. Friendly staff - quick to respond to queries. Previous issues with delivery appears to have rectified.
No it has not arrived yet
No it has not arrived yet. I am still waiting for it each day.
Unreliable postal service and no reply on emails
Zimseller use the very unreliable South African postal service, therefor, don't expect to get your parcel. They also do not answer email queries. After chatting on WhatsApp, the person agreed to do a refund, however not full refund, unless I take a credit note. He then continued to tell me to remove my review from TrustPilot, also saying things like "I am blind with anger".
No professionalism, no service delivery and no products.
On a different note, their website states they are based in the UK, however products shipped from SA. Now he/she tells me that because the Pounds I paid was received in Rands, he pays is Rands again so I will only get what the conversion rate is at the time. Sorry, but your website prices are in Pounds, your site claims to be a UK based, you can pay the Pounds back. Also, they do not refund shipping costs.
Would recommend this seller for items unavailable in UK
Would recommend this seller for certain products that are no longer sold in the UK. The products I purchased had a different name but the same ingredients, worked really well! Royal mail wouldn't deliver my 2nd order but I was refunded in full and advised of a different delivery option that did work. Received items and will definitely be using this company again! Shame on Royal mail!!
Hi, A very friendly company to deal with
Hi
The service offered by Zimseller is very good.
I received my order without any problems.
I would think delivery times might be improved
if they don't have problems with some carriers for the delivery of items.
Excellent customer experience and…
Excellent customer experience and turnaround time with their delivery.
Great service thank you
Great service thank you. Requested an item to be delivered to the UK. I was dubious if it would ever arrive, not having much faith if post or parcels being sent from southern Africa actually arriving, but was pleasantly surprised that it did! Thank you.
Zimseller provides an excellent t service…
Zimseller provides an excellent service especially for purchasing medications that are not always easy to obtain. They have shown prompt recent action to improve delivery options for customers. They provide an invaluable service.
Easy to order
Easy to order, quick tracked delivery. Product as advertised
Should be negative
Should be negative. Seller argumentative and obnoxious. No tracking number received. I lodged a complaint via PayPal. Seller stated I was damaging the company's reputation. Now I've cancelled via PayPal. DEFINITELY NOT RECOMMENDED.
Twice tried ordering never got to me…
Twice tried ordering never got to me and takes ages to receive refund, pretty sure I'm being ignored
Efficient service
Efficient service. Never have any problems with this company.
Read the reviews they speak volumes
Read the reviews they speak volumes. Like me you may hit a brick wall when claiming a refund months after your goods fail to be delivered. Thankfully my bank stepped in and they helped me get my money back. I don’t know what the set up with this company is, some people claim they’ve received goods but many like myself didn’t receive a thing. I wouldn’t recommend using them.
If there was a negative star rating it…
If there was a negative star rating it would be -10, they are the most arrogant company I have ever had the displeasure of dealing with, ordered in July and it’s now October, zero customer service or accountability and just blame their offered delivery service, be warned, reading these other reviews it seems many other people have been duped into paying lots of money and not received their goods, disgusting company.
This firm needs to be shutdown ASAP…rip off firm
This firm needs to be shutdown ASAP they are constantly ripping people off with just the odd ones they send the goods to, I ordered syndol on the 1/6/23 still not got them £52 it’s October now, they are a vile firm and shouldn’t be trading.
I ordered Syndol from ZimSeller…
I ordered Syndol from ZimSeller Pharmacy in June using the Post Office delivery option. The parcel was never delivered. I recently received a replacement via something called "DSV Untracked". Thank you ZimSeller for fulfilling your promise. I will recommend you to my friends.
SCAM
SCAM. DO NOT USE THIS SITE. no refund and no delivery of products. Major issues with customer service
Unacceptable Service
Made full payment 6 September. Order confirmation received same day. Delivery via courier 5-7 days. I have followed up with 5 emails to confirm shipping and anticipated delivery date with NO reply. Convinced this is a scam site.
I never received my paid order nor refund
I never received my order: no refund, no explanation, no response at all.
Apparently they put something obviously prohibited on the customs slip so that it is denied entry and returned to them, so they don’t actually have to sell anything.
From 1 star to 3 as I signed for delivery and did a lot of legwork
Update: Placed my order 19 MAY 2023 and finally received it this week, November 🙈 The bank was very good at the dispute process and cancelling it now that I received the order. Customer service was non existent. They did respond to my message this week that started with, “Eyo”😉
Apparently there was a staffing problem and they are working on resolving issues.
Buy & keep patience.
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