Resposta da Zing Paws
Thank you for the feedback
Kind Regards
Zing Paws
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Detalhes da empresa
Escrito pela empresa
Zing Paws, established by selling selling dog treats at local market stalls. Now, with a growing market, we have expanded to ecommerce and premium brands.Our founder Kris, a proud owner of two labradoodles, understands the importance of quality.At Zing Paws, we offer a wide range of premium brand pet food, toys, and accessories.We prioritize competitive pricing and even provide a price match guarantee. Shop with confidence at Zing Paws for all your pet food, treats, and accessories needs.
Informações de contato
Level One Basecamp, 49 Jamaica Street, L1 0AH, Liverpool, Reino Unido
- 01514402548
- hello@zingpaws.co.uk
- zingpaws.co.uk
3,9
Muito Bom
16 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order was good value
Order was good value, however took a while to arrive. And the box had been dropped and several tins dented. This however is not a reflection of the company but of the courier.
23 de abril de 2026
Resposta da Zing Paws
Thank you for your feedback—we’re really glad to hear you felt your order was good value.
We’re sorry to hear about the condition of the package on arrival. While your order was delivered within our stated 3–5 working day timeframe, we completely understand how disappointing it is to receive items that have been damaged in transit.
We truly appreciate your understanding regarding the courier. We will be logging this with DHL internally and will continue working closely with our delivery partners to help improve the experience.
Thanks again for taking the time to share your experience.
Best regards,
Zing Paws
Resposta da Zing Paws
Thank you so much for your kind review! We’re delighted to hear you were happy with our service, pricing, and fast delivery. Your feedback means a lot to us, and we really appreciate your support. We look forward to serving you again soon!
I have still not receive my bird seed
17 de março de 2026
Resposta da Zing Paws
We’re sorry to hear your bird seed hasn’t arrived yet—your feathered visitors must be waiting! Our customer care team is currently working with our dispatch manager to track down your order and get it to you as soon as possible. Thanks for your patience.
EDIT: We're please see see you received the order and all is well.
Very quick service and information…
Very quick service and information given every step of the way for shipping. I will definitely order again from them.
30 de novembro de 2025
Resposta da Zing Paws
Thank you so much for your kind review! We’re really glad to hear you were happy with the speed of our service and the updates throughout the shipping process. We truly appreciate your support and look forward to your next order 😊
Resposta da Zing Paws
Thank you for taking the time to leave us a fantastic review. We’re delighted that we were able to meet your expectations.
Kind regards,
The Zing Paws Team
Resposta da Zing Paws
Hi Lynn,
Thank you for your feedback. We’re delighted to hear that you were happy with your overall experience, though we regret that the delivery time fell short of expectations.
As pet lovers ourselves, we understand how important it is for your supplies to arrive on time—your furry friend counts on it! We're actively working to streamline our shipping process and improve delivery times to better serve pets and their people.
We truly appreciate your support and look forward to helping you care for your companion again soon.
Warm regards,
Zing Paws
Resposta da Zing Paws
Thank you for sharing your positive feedback, we're pleased to see the dogs love the food.
Kind Regards
Zing Paws
Resposta da Zing Paws
Thank you for the fantastic review, we are pleased you received efficient service from us.
Kind Regards
Zing Paws
Resposta da Zing Paws
Thanks for the positive feedback.
Kind Regards
Zing Paws
Great choices of treats
Great choices of treats, quick delivery. Great service
15 de dezembro de 2024
Resposta da Zing Paws
Thank you so much for taking the time to leave a review for us. It is lovely to hear such kind words and we really appreciate it.
Kind Regards
Zing Paws
Resposta da Zing Paws
Hi Carl,
Thank you for the pawsome review. We're pleased to see you received brilliant service from us.
Kind Regards
Zing Paws
Outstanding customer service
Placed my first order last week, unfortunately i had some wet dog food damaged, i emailed them with photos as evidence and within an hour they had replied, offered a refund for the damaged products and sent replacements which arrived less than 24 hours after our last correspondence. Outstanding customer service care from Kris. Would absolutely order again. Highly recommend these guys
13 de novembro de 2024
Avaliação não solicitada
Resposta da Zing Paws
Hi Jade,
Thank you for the pawsome review. We are sorry to see the order was damaged, but we are glad we where able to make this right.
Kind Regards
Zing Paws
Better value
Great products at a great price, fast responses and fantastic support from the owner to help you. Will definitely be buying there again.
28 de setembro de 2024
Resposta da Zing Paws
Thank you for taking the time to share your pawsome review, we really appreciate it.
Best wishes,
Zing Paws
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