Zinstall Avaliações 405

Gonzalo was extremely helpful, really took the time to explain to me what he was working on and went above and beyond really made this seamless.

I used this kit to migrate my old Windows 10 laptop to my new Windows 11 laptop and I am so happy I did. Everything worked very well, I did not even read the user guide, I just watched the video it was that easy :)

The transfer from my old computer to my new computer was performed with great excellence!!! I could not have even tried to do what my service technician provided!!! It was well worth the cost for this service!!!
Thank you Gonzalo!!!

Bill

I was pleasantly surprised how easy this tool was to use. Very user friendly and took any worry about losing something, away. I would certainly recommend Zinstall to anyone planning a migration from one computer to another.
If I had one hesitation it would be that it did not capture Microsoft Edge history and transport it to the new machine. Could have been my fault, but still was disappointed when I had to recreate some links.
All in all ... well done team.

I startd the transfer and had issues from the start. i contacted them by their online chat in which they said to email their support team to get help. I sent a support emai to the address their online chat gave me and they replied to fill out a support form. I did that too. I dind't hear back
from anyone until I placed a poor review.
I was told to stop abort the transfer and then start up again (was assured that it wouldn't start over) and not only did it start copying everything again it did it in duplicates! This was a horrible experience with their product and customer service. I received another email telling me that they were going to 'upgrade' the product i purchased to the step above. I explained that I didn't need an upgrade, i needed help with their product period. I was told that the computer was corrupted. I told him that it was a brand new lenova laptop that I just opened and installed their product to transfer my files. I never heard back from anyone.

Gonzalo was the technician that handled the conversion from the old desktop to the new desktop. The challenge was that the old desktop lost the task bar. After moving all the data to the new desktop, MS Outlook for the second user lost all the contacts.
Gonzalo worked many hours attempting to recover the contacts and because of his knowledge and experience he was able to figure out how to search the old desktop, recover the contacts and move them to the new desktop. I am extremely grateful for the assistance I receive from him. We were in contact since August 9, 2024, until August 18, 2024. Thank you.

The Zinstall wireless transfer program worked seamlessly. Almost everything from my old computer came over to my new computer.
Couple of suggestions, write down the license number as you'll need it to have program work. Disable or uninstall antivirus. After that it's seamless. Great program. After transfer all I had to do is install my antivirus and DuckDuckgo. Everything else transferred.

Zinstall WinWin. Great product, great service. Had to do a transfer across two Dell 1600's. Went to Zinstall because I had used them years ago, very good decision to use them again! From my own error, downloaded WinWinn twice, and without me knowing, Zintstall noticed this and cancelled the cost of one download. Amazing service! Transfer was on WiFi, 40 mpbs, took about 24 hours and was perfect Many thanks to Zinstall Support and Kyle S

Hello Daniel,

I'm sorry - I missed seeing your note earlier. Yes, the follow-up e-mail was received and VERY MUCH APPRECIATED..! With the new information you provided, I changed the Registry values, and the reverse transfer (from Win11 to Win10) went smoothly. This is incredible service and an incredible product. The very best I've seen, and you should all be proud of such a valuable and thorough product, not to mention your outstanding and quick response to questions such as I had. Including this e-mail, which is a follow-up to make sure I received your original reply..!

I don't understand any of those customer/complainers that I read about..! Clearly, those folks must not be up-to-speed on what they're doing. From my own experience, Zinstall is - especially with your help on unusual situations like mine, - a foolproof and brilliant design.

Feel free to add this to your feedback column if you like! AAAAA+

thanks again,
- Bob

Recently I bought a new desktop computer, and was dreading trying to transfer all my data etc. from my old machine. I had nightmares about all the hassle and frustrations this used to cause for weeks in the past. As I started this time with Zinstall, it all seemed to go worryingly slow. I decided to let the process run overnight, and I was absolutely delighted to find it had completed the whole process without me doing a thing. All my documents were there, all my programs worked perfectly, and all my files were laid out exactly as I had them before. Wow, what a relief! Great!
So, thanks Zinstall, hugely useful, you saved me a lot of heartache.

David Drennan

I just want to say how pleased I am with Zinstall's WinWin. I purchased a new laptop and had a lot of large and small programs/apps on my old computer that I was dreading having to reinstall. I tried a cloning product that I wasn't happy with and then found Zinstall's WinWin and gave it a try. It's easy to use and it did a wonderful job moving over all my files, folders, programs and settings, there were some minor tweaks that I needed to do, like re-activating two products, it also took a bit of time, but that's to be expected on how much had to be done, it would have taken much more time, and a lot of aggravation, if I had to reinstall everything, copy all my files and folders, and redo all my settings. I'm very pleased with Zinstall's WinWin. It's a great product and from my experience I highly recommend it.

I selected to go with Zinstall because I'd had a very good prior experience. This job was to migrate from my wife's old pc running windows 10 to a new pc running windows 11. Gonzalo G. was my tech and he did a terrific job. It turned out to be more then a simple job that required lots of hands on expertise to get key older apps to function after the initial migration. Gonzalo was very professional. He was patient and calm with me as he breezed through setups for outlook and my password vault without data loss. I'm more than pleased with the outcome.
I'll ask for Gonzalo as my tech when I need this process again.
Jim Simpson

I contacted customer support 5 times and no one got back to me. I bought the product and did a transfer but I'm not convinced that everything was transferred correctly.

My Sincere Thanks to Kyle S.

I do know what I'm doing, however, I had just purchased a new Dell PC with both an SSD drive and SATA drive. Not thinking that the SSD only had 512 GB (for C). The diagnosis was correct. I upgraded to the Zinstall Migration kit pro. I cleaned the migrated C: drive and then ran the Migration Kit. Worked like a charm.

I would highly recommend Zinstall to anyone. Especially people who are not familiar with PC's and are upgrading from an older machine to New.

Thank you so much.

Chip Tanis (Boca Raton, FL)

Gonzalo was my technician and he was very patient giving me good service. I am 90 years old and needed all the help I could get. It was clear from his initial moves on my screen that I hadn't met the pre-visit criteria - programs weren't loaded. But he got on with that. also he had to phone me with a query. So he obviously did all he could do to see that the program successfully launched. When it had done it's business, I was delighted with the result. Obviously, Zinstall is a very clever program - thank you all.

I don’t typically offer feedback on stuff, but I have to say, I am extremely impressed with your transfer program. My biggest concern was my mail protocol. I have used Windows Live Mail for ever and wanted to continue using it on my new Windows 11 HP Envy x360 computer. I tried to install the Windows Live application and it failed. Of course, Windows Live is an outdated program and everything I read was sketchy as to whether it would work properly on Windows 11 anyway. I couldn’t get it install, but your program transferred it perfectly. Of course, there was other concerns with transferring lifetime programs I had accumulated. I assume there are a number of programs out there that will transfer data from one computer to another, but just know, once the process was complete, everything was back the way it was and a potentially stressful ordeal was totally avoided.

A Big Fat Kudos to your product and support team!

Terrible, bad support and phone number is imposible to reach, it appears disconnected. Don't trust the company. Bad practices, zero client support.

I am impressed with the Zinstall software and ease of implementation to execute a migration. In the fine print I do have one suggestion: there does not seem to be an immediate reply to inquiries leading to some concern or even doubt about the capabilities of the software and frankly, the company. The angst for me was being in the dark and not knowing if help would arrive today, tomorrow, three days, next week, or ???????

If it would be possible to answer each phone call, chat, or voice mail quickly, it would make a big difference. I spent several days sticking like glue to my phone and hoping that someone would call. I understand that it takes time to answer and respond to inputs and questions, but I believe there would be significant improvement if I had just received a simple response, somewhat quickly, that simply said “we are currently backlogged but we should be able to contact you in the next 24 hours or so”, or “all of our technical agents are in the process of helping other clients at this time and someone should be able to contact you by Tuesday afternoon”, or “Our current scheduling backlog is approximately 12 hours. We will respond to your issue withing one day and possibly/hopefully sooner as our in-process work permits.”

In the end I am very pleased with my “new” system and all Zinstall issues have been resolved. I still have a few issues to work with Dell and/or Microsoft. Having a liaison with these companies might be a positive impact; especially if you had a system for handoff of specific issues and contact information.

Again, I have had a good experience and would recommend Zinstall to anyone going through the same process that I have.

Zero support and no one could figure out how to get past the windows login screen. Had to pay BestBut $100 to wipe the new computer so it could be returned!

Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.