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Zonar Avaliações 

272
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Telemáticos
  2. também em
  3. Fornecedor de GPS
  4. Serviço B2B

Escrito pela empresa

Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.


Informações de contato

Promotion box for Zonar

Smart fleet management tech for safety

Zonar is a trusted leader to help protect our nation's children.

3,9

Muito Bom

O TrustScore é 4 de um total de 5

272 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(272)

14 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

An extensive and very informative…

An extensive and very informative training, a lot of information received for it being the basic training! Thanks

30 de janeiro de 2024
logotipo da Zonar

Resposta da Zonar

Hi Dustin, Thank you for the great review.
When you get a chance, we highly recommend signing up for the next advanced level of training to get the next level of ROI from our platform. We're here if you need us.

Regards,
GPST Support Team

Avaliado com 1 de um total de 5 estrelas

THE SALESMAN YOU GUYS GOT IS THE SAME…

THE SALESMAN YOU GUYS GOT IS THE SAME AS ALL OTHER THEY TELL YOU THEY WILL HEIP YOU FOR WHAT EVER YOU NEED AND AFTHER THE SALE I REACH OUT FOR SOME HELP AND JUT BLEW MW AWAY THEY FOR WHAT EVER YOU THEY WILL BR THERE BUT U REACH OUT THEY ACT LIKE THEY DONT KNOW WHO UR BAD SRIVICE AFTHER THE SALE HORRIBELAND I WILL LET OUR KNOW NOT TO BUY FROM YOU GUYS CUZ YOU JUST DO THE SALE AND YOUR ON YOUR OWN NO SUPPORT FROM YOU GUYS THANK YOU FOR NOTHIG

26 de dezembro de 2023
logotipo da Zonar

Resposta da Zonar

Hello Ervey, We are sorry to hear about your experience. This is not the experience we strive to provide for our customers, and we are taking steps to ensure this doesn't happen in the future. It appears that you have since worked with our care team and that we've been able to get you squared away. Please feel free to reach out to the support team anytime you need assistance.

Thanks,
GPST Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

I enjoyed the straight forward training…

I enjoyed the straight forward training aspect. Not a lot of wasted time. Short to the point and informative. The speaker spoke clearly and concisely.

19 de dezembro de 2023
logotipo da Zonar

Resposta da Zonar

That's great to hear! Thank you for the 5* review. We're here if you need anything.

GPST Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Wardwell Construction

Savannah did a great job training one on one with Wardwell Construction in Orland, ME. Once I explained out operation, what she gave as instructions made sense. It is great knowing that information is available on line and by contacting the company.

11 de dezembro de 2023
Avaliação não solicitada
logotipo da Zonar

Resposta da Zonar

Donalyn, Thank you for the updated review and the glowing 5*'s. We're here if you need anything.

Thanks again,
GPST Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

DKR Training Session

Savanah led a great training session and helped up answer all questions we had. We're really looking forward to the roll out in January of the new features!

29 de novembro de 2023
logotipo da Zonar

Resposta da Zonar

Thank you for your review. Feel free to reach out if you need any assistance with the roll out.

Regards,
GPST Customer Support Team

Avaliado com 5 de um total de 5 estrelas

We at Community Forward have been…

We at Community Forward have been looking for someone to hook up with for the GPS tracking and you guys were the best after looing around for a few weeks. Not only are you guys reasonable but we had the option to do a zoom to understand what we are dealing with. So thanks for that

14 de novembro de 2023
logotipo da Zonar

Resposta da Zonar

Thank you for the great review Trina! We're here for you if you need anything.

GPST Support Team

Avaliado com 5 de um total de 5 estrelas

Your team have been nothing but…

Your team have been nothing but extremely friendly and helpful on any request I've made!
Training session was well worth the time.

22 de setembro de 2023
logotipo da Zonar

Resposta da Zonar

Hi Dominick,
Thanks for the great review. Once you're all set up with the basics, let's set up an advanced course to walk you through some of the other cool features included in your subscription. We're here to help with your success.

GPST Customer Experience Team

Avaliado com 4 de um total de 5 estrelas

Training was too fast and not customized

The training was very fast and it did not customize the training to our situation with 8 cars for our maid service No way to question things except by chat. Learned some things that we can use for landmarks etc but not being able to have a two way conversation was a little disappointing

19 de setembro de 2023
logotipo da Zonar

Resposta da Zonar

Hi Rick, Thanks for the review of our group training. We also offer private training for our customers. We'll have someone reach out to schedule something right away. Please let us know if you have any questions.

Regards,
GPST Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Trainer was knowledgeable and spoke…

Trainer was knowledgeable and spoke clearly. She reminded us that they were there for anything we needed on Care.

15 de setembro de 2023
logotipo da Zonar

Resposta da Zonar

Thanks for the 5* review. Yes, our care team is available 24x7. Let us know if you need anything.

GPST Support Team

Avaliado com 5 de um total de 5 estrelas

Daniel

Daniel, our Account Executive, has been super helpful and responsive. He has gone the extra mile to ensure that we are getting what we need.

7 de setembro de 2023
Avaliação não solicitada
logotipo da Zonar

Resposta da Zonar

That's great to hear Alicia. Thank you for your great review. We'll pass along the kind words.

GPST Support

Avaliado com 5 de um total de 5 estrelas

Very Informative! Must take this training.

How to use your software, was explained to our company needs. Savannah was a great instructor.

6 de setembro de 2023
logotipo da Zonar

Resposta da Zonar

Thanks Jackie! We're glad you found the platform training useful. We're here if you have any questions as you get ramped up and start using our services.

We'll share the feedback with Savannah too.

GPST Support Team

Avaliado com 2 de um total de 5 estrelas

+ GPS tracking that works decent

+ GPS tracking that works decent
+ Can set up Zones
+ Power saving when home
+ Scoreboard
+ Light Weight
+ Charges fast

- All Zones have equal notification sound so you cant tell if its on a dangerous road, home, or just going from one part of the neighbourhood to another without having to check the phone all the time. Stressfull.

- The GPS can jump to a location on the map when your animal is indoor/stuck inside some place to a wrong location and not register when it has left the place. Found my cat home one time when it said it was in a garage across the road.

- No security warning if your cat is in a dangerous zone for the cat nor you. You have to manually go in to the app and start the sound on the GPS to try to scare your animal away and off when its off the road. And back on if he goes back. And off again if it returns to the road.

- No power saving when battery is low so if it goes empty you can only see its last location. If it has left that location then good luck finding your animal if it has walked further from that.

Gets a two star cause it works decent as a tracker, can hang sometimes, and has no safety mechanics to warn or if the GPS goes empty. Battery ok.

31 de agosto de 2023
Avaliação não solicitada
logotipo da Zonar

Resposta da Zonar

This review is not about our product it's about a tracker for a pet cat. We don't sell pet trackers or have features described in this review for this use case.

Thanks,
GPST Support

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