We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais
A empresa respondeu
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais
A empresa respondeu
Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.
821 2nd Ave Ste 1100, 98104, Seattle, Estados Unidos

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Eric was great explaining everything. Very thorough.
Presentation was a little too fast and it need to be put in a more better order. If creating tags need to be completed first then that’s where it needs to start. Other than that the presenter did a great job.

Resposta da Zonar
Did great, was very clear spoken. Wish it went over maintenance tab more but great for a entry lesson.

Resposta da Zonar
Maybe I misunderstood the goal of today's session, but I needed more information relating to setting up our system for first-time use. We were 38 min. into my video recording of the session when we were instructed to click on ACCOUNT first in order to set up TAGS, DRIVERS, and USERS.

Resposta da Zonar
Online training was very beneficial and informative.
Savannah was very thorough so few questions were needed.
What was beneficial to me was the fact that I could watch what was being done instead of just listening.

Resposta da Zonar
It is difficult to navigate. We have trouble with the ELD units that plug into the trucks. I have to call to get the quarterly mileages.

Resposta da Zonar
Savannah was knowledgeable of the GPSTrackit Program. She was on time, patient, and kind. Savannah provided pertinent answers and explained the system thoroughly. I am more comfortable using GPS Trackit. Thank you very much, Savannah.

Resposta da Zonar
Luke Tillisch has been absolutely phenomenal. I was ready to be done working with you folks... he listened and addressed the issues. He is prompt and does what he says. Great team member you got there!

Resposta da Zonar
So far was easy..I stayed for the main focused that I needed to know..then I got off but when I needed an answer she responded fast.. she was on point as always..ty for the teaching a beginner like me. 5 🌟 stars

Resposta da Zonar
I enjoyed the overview. I have limited access to the program, but will review the recorded version of overview. Thank you.
Facilitator was very knowledgeable and professional. Easy to talk to and made this experience wonderful.

Resposta da Zonar
Very hard platform to navigate not as simple as other GPS tracking company,
great customer service, great support but you need to do something on your own very difficult.

Resposta da Zonar
The program is a good program but the training has been pretty hit-and-miss not covering the topics that I need.

Resposta da Zonar
Eric did a great job going through basic information's about GPS Trackit!
I was amazed at what this could do! Unfortunately this is too much information for my position, I do sales and it will be easier for me to reach to the driver ( by a phone call )to see what is ETA will be. I'm sure my company will benefit more out of this. My needs are different, I get calls from my customers to see where their delivery is at, we are a local bakery ( with seven 24 feet box truck )doing fresh daily delivery.
Thank you!

Resposta da Zonar
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work with. It's rare in an era of short staffing to receive great Support and Service. Thank you.

Resposta da Zonar
I'm new here and everyone has been so very helpful. I can call in and ask for help and get it without fail. nice, easy to talk to people that really want to help. They walk me through the steps to get the help I need and explain to me in a way that doesn't make me feel crazy for calling in and asking in the first place. So glad I made the switch.

Resposta da Zonar
great information being presented and questions were answered quickly and in full detail.
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