Excellent Service and Product. I contacted to get a travel document for my child and throughout the service was professional, attentive, and did exactly what I needed. When the airline requested furth... Ver mais
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Veja o que dizem as avaliações
Certainly a lot faster than contacting your GP personally I had waited two weeks for one signature so gave up got relevant document from Zoom doc within an HOUR.Had slight issue with video as not a lo... Ver mais
A empresa respondeu
In an age where people are quick to criticise but slow to compliment. My sincere thanks to Dr Livingstone, Neil and the Zoom medical team. The process from consultation to the issue of a medical repor... Ver mais
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A simple, quick process to obtain medical certificates for a visa application. Received the certificates within 15 minutes by email and the hardcopies arrived the following day. We'd been waiting 5... Ver mais
A empresa respondeu
Detalhes da empresa
- Médico
- Centro de Diagnósticos
- Serviço de Atendimento de Emergência
- Clínico Geral
- Serviço de assistência médica domiciliar
- Serviço de Certificação Médica
Escrito pela empresa
24/7 UK Healthcare Service run by regulated Doctors. Instant access to Medical Letters, Certificates, and GP Referrals. Services: Travel | Visas | Recovery | Sick Notes | GP Referrals.
The UK's Leading and Top-Rated Provider of Medical Letters & Certificates
Escrito pela empresa
- Same Day Guarantee
- Guaranteed Same Day Service. Over 45,000 Medical Letters & Certificates Worldwide. No appointment required. Sickness Letters | Recovery Certificates | Travel Certificates | Specialist GP Referrals | Visa Medical Letters.
- Visa Medical Certificates | Travel Letters
- Same Day Visa Medical - Certificate of Good Health. FCDO UK Doctors. Visa Certificates for Spain, France, Greece, South Africa, Thailand, Bermuda, Barbados, South Korea, Philippines and Worldwide. Travel, Holiday and Event Cancellation Letters. Vaccine Exemption for Covid-19 / Yellow Fever. Pregnancy Fit-to-Fly. Cruise and Travel with Medication. QR coded International Service.
- University, College & GP Sick Notes
- University, work & GP sickness notes provided within hours, on the same day. Medical advice and care provided to students and employees. QR code verification on all individual medical sick notes.
- How Does It Work?
- No appointment required. Simple medical questionnaire and upload a 30-second video. Our team of regulated UK GMC Doctors assess your medical evidence prior to validating your letter or certificate. Receive your digital PDF document with QR code verification sent on the same day.
Full Refund Guarantee
Receive a full refund if our Doctors are unable to provide a certificate
As the UK's leading medical letter provider - if our Doctors are unable to validate your medical evidence and you are not provided with a medical letter or certificate - you will receive a full refund.
Informações de contato
Unit 2B NW Works, 135 Salusbury Road, NW6 6RJ, London, Reino Unido
- +442079932292
- support@zoomdoc.com
- zoomdoc.com
Visa | Sick Note | Travel | GP Referrals
4,7
Excelente
4 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful and timely
Clear guidance on providing information needed, prompt turn around.
Very helpful.
13 de abril de 2026
Great thanks
11 de abril de 2026
Resposta de ZoomDoc Health
Dear Matilda,
Thank you so much for taking the time to share your kind review.
We are thrilled to hear that you were delighted with our service and that your Youth Camp Medical medical certificate was validated promptly.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Hope you have a great summer and thank you for using ZoomDoc.
Kind regards
ZoomDoc Team
Useful
Very useful if your travelling / working abroad and need healthy history notes. Would recommend
28 de janeiro de 2026
Resposta de ZoomDoc Health
Dear Katy
Thank you so much for taking the time to share your kind review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Excellent Service and Product
Excellent Service and Product. I contacted to get a travel document for my child and throughout the service was professional, attentive, and did exactly what I needed. When the airline requested further details, the service was rapid and made a very stressfull time period much more easy to manage. Great value and would highly recommend.
11 de abril de 2026
Resposta de ZoomDoc Health
Hi Sean
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Great Service
Straight forward, people really helpful, easy to sort. Would definitely recommend using
2 de abril de 2026
Resposta de ZoomDoc Health
Dear Michelle
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Resposta de ZoomDoc Health
Dear Christina
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Outstanding customer service and a service that delivers
Any online service lives and dies by its customer service when things go awry … in my case a simple typo when entering my details … reached out and got to speak to a human who totally reassured me within seconds they understood the issue, and then explained how it would get fixed, and then fixed it, and emailed me with updates, and all while the clock was ticking to get a same day flight cancellation certificate… an hour later I have my certificate and can now start the insurance processes for separately booked flights and hotel … all for a very reasonable price … when things go wrong, you need a service you can rely on, and my experience is this is one of those companies that do the little things really really well.
13 de abril de 2026
Avaliação não solicitada
Resposta de ZoomDoc Health
Dear Dave,
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
At ZoomDoc, our customer service is available from 9am- 9pm (7days /week), to ensure that we can assist our customers. Their satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
We will pass your positive comments to the team and hopefully maintain the high standards of doing the little things consistently well!
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Overall the service was just ok
Overall the service was just ok. There was confusion over the first submission of our documents. They asked us for the case number, and apparently had no way of checking for this number themselves, and to see if the original documents were actually received. We had to spend the time and energy to re-upload everything a 2nd time, which the company did not really care about. We did finally get our requested and paid for verifications.
7 de abril de 2026
Resposta de ZoomDoc Health
Hi Mitch
Thank you for your review. We are sorry to hear that our service did not meet your expectations.
I have checked our dashboard and both the certificates that you ordered were validated within 30 minutes, having been reviewed by our medical team.
We are sorry that you had to repeat the process. This was to ensure that the correct certificate was validated.
We will pass your feedback to the development team.
Kind regards
ZoomDoc Team
Very easy experience from beginning to…
Very easy experience from beginning to end, fast and efficient service.
11 de fevereiro de 2026
Resposta de ZoomDoc Health
Dear Mrs Orton
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised Visa medical certificate was validated promptly and the 'wet ink' copy arrived the following day.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
The letter which I paid £49 was not…
The letter which I paid £49 was not accepted by my insurer and so was a waste of time, effort and money.
2 de abril de 2026
Resposta de ZoomDoc Health
Dear Mrs Arnold
We are sorry that you were not satisfied with our service. This is the first time that you have reached out to our team.
Our medical team have validated thousands on holiday cancellation certificates that have been accepted by insurance companies. Some require their own forms to be completed.
We have sent you a separate email. Please forward us any additional correspondence that the insurance company have sent you, and hopefully we can assist.
Kind regards
ZoomDoc Team.
Very Fast Service…
Certainly a lot faster than contacting your GP personally I had waited two weeks for one signature so gave up got relevant document from Zoom doc within an HOUR.Had slight issue with video as not a lot of storage.But I would definitely recommend ZoomDoc
3 de abril de 2026
Resposta de ZoomDoc Health
Dear Norman,
Thank you so much for taking the time to share your kind review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly and duly accepted.
We will pass your feedback to the development team to ensure that larger videos can be uploaded, improving the UX.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
This is a great service if you need a…
This is a great service if you need a fit-to-fly note while travelling during pregnancy. The form is easy to complete as long as you have all your details to hand, and the turnaround time for receiving the document is very quick.
One thing I would highlight is that some airlines, such as Ryanair, have their own specific form that needs to be completed. In my case, this meant paying an additional £25 on top of the original £49 fee to ensure the documentation was compatible. This was an unexpected extra cost, so it may be helpful to make this clearer upfront for customers travelling with airlines that require their own documentation, as it made the overall cost quite high.
18 de março de 2026
Resposta de ZoomDoc Health
Dear Pav,
Thank you so much for taking the time to share your kind review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly and duly accepted.
Our website does state that for any additional forms, there will be an additional £25 charge. We will pass your feedback to the development team and ensure to highlight this towards the top of the page, making it clearer for our customers.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Great easy service
It was very easy to fill out the forms and upload the evidence needed. The questions were to the point and well explained. Speedy service in receiving the letter needed.
2 de abril de 2026
Resposta de ZoomDoc Health
Dear Ash
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly and duly accepted.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Satisfying British Airways
Satisfying British Airways. Excellent timing .
Communication is very good.
2 de abril de 2026
Resposta de ZoomDoc Health
Dear Victor,
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly and duly accepted by British Airways.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Quick
Quick, easy, and stress-free. Received my documents the same day. The team was incredibly responsive and professional. Will definitely be using them again! Thank you
3 de abril de 2026
Resposta de ZoomDoc Health
Hi Harly,
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly and duly accepted.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Incredibly fast
Incredibly fast, efficient results with approval in under 15 minutes (and messages to confirm) for a medical certificate for a foreign visa. Superb service, highly recommended- thanks.
6 de abril de 2026
Resposta de ZoomDoc Health
Dear Marc,
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised Visa medical certificate was validated promptly and the 'wet ink' copy arrived the following day.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
I needed a letter for travel …
I needed a letter for travel upgrade for a work flight due to medical issue.
The whole process was excellent with Neil providing information on what medical evidence I would need to provide.
Excellent service - highly recommend.
7 de abril de 2026
Avaliação não solicitada
Resposta de ZoomDoc Health
Dear Phil,
Thank you so much for taking the time to share your 5* review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
Our customer care team is available form 9am-9pm, every day. We will pass on your positive comments. Customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
Could not upload documents and lost my money
I was having trouble sending information over as my phone was not able to send emails or upload documents to the link they sent me so i asked to cancel my request and refund me but i had no response and lost the £49 that i paid so not impressed at all
1 de abril de 2026
Resposta de ZoomDoc Health
Dear Susan,
We are sorry that you struggled to upload your evidence.
Our customer care team reached out to you directly on several occasions. This is the first time that you have confirmed that you would like a refund.
Our customer care team are available from 9am-9pm, seven days a week to help our customers activate and upload their evidence.
We have sent you a separate email confirming your refund, and it should appear on your credit card within 3-4 business days.
We are sorry that we are unable to assist you at this time.
Kind regards
ZoomDoc Team
Super simple and efficient
Super simple and efficient, would recommend.
7 de abril de 2026
Avaliação não solicitada
Resposta de ZoomDoc Health
Dear Abi
Thank you so much for taking the time to share your kind review.
We are thrilled to hear that you were delighted with our service and that your personalised medical certificate was validated promptly.
At ZoomDoc, customer satisfaction is our top priority, and we truly appreciate your kind words and the trust you've placed in us.
Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.
Kind regards
ZoomDoc Team
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