I cannot fault ZPecommerce. Replies to a few tech support questions have always been quick and sufficient to get the problem resolved. I am just setting up my third site with them, my needs are sm... Ver mais
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Veja o que dizem as avaliações
I cancelled my store with ZP two years ago and still, twice in a row now I have been Bille the annual fees due to them not cancelling the subscription, although my store is non existent. No emails bei... Ver mais
One of the very best in the world!! Highly professional with a human touch! I was basically held hostage by web designers who confused little me for Gucci! Only regret is, i did not find these great g... Ver mais
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I had been looking at opening my own online store but thought it would be too big a task as well as time consuming. I tried the free trial & within a week I had opened my shop & on the 1st page of goo... Ver mais
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Detalhes da empresa
Escrito pela empresa
ZPeCommerce is the perfect platform to start trading online without any risks. You can build your free eCommerce store and access the features required to get your store online. No domain name is required and you can be up and running with your free ecommerce website in under an hour.
Informações de contato
Corner House, DH99UE, Durham, Reino Unido
- support@zpecommerce.co.uk
- zpecommerce.co.uk
4,3
Excelente
133 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
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As pessoas também visitaram
Would love to open a store
Would love to open a store, but they don't appear to be trading anymore :(
12 de dezembro de 2022
Avaliação não solicitada
Resposta da ZPeCommerce
Hi, unfortunately we are closing the ZPeCommerce platform in December next year so we have closed the platform to all new accounts. Thank you though, I appreciate it.
fantastic
fantastic
great service easy to set up and use i am a total novice and got my site yup and running always helpful nothing too much trouble and very good prices
devoncoins.co.uk 🫶🏻
11 de setembro de 2022
Avaliação não solicitada
Great for small businesses
Had my store with them a while now, easy to use and i love the amount of variations you can have on each listing for the price. They reply pretty quickly to support requests too.
4 de julho de 2022
Avaliação não solicitada
BEING BILLED 24 MONTHS AFTER MY SITE HAS DISAPPEARED
I cancelled my store with ZP two years ago and still, twice in a row now I have been Bille the annual fees due to them not cancelling the subscription, although my store is non existent. No emails being replied to, texts or phone calls replied to. I'm now going to have to raise an issue with the bank due to a complete absence of customer support.
26 de junho de 2022
Avaliação não solicitada
3-4 months in with my Website and I am…
3-4 months in with my Website and I am very impressed with ZPeCommerce
1st: Easy website builder to use.
2nd: Cost of package plus good support.
3rd: Easy navigation in dashboard.
4th: Getting online fast.
My only criticism would be the lack of a user forum for all the site owners, with tips and fixes for the newbies etc, with ZP overseeing things I am sure it would ease up all the emails they get.
I am now getting hundreds of hits through Google, Pinterest etc and looking forward to the sales rolling in soon.
4 de julho de 2021
Avaliação não solicitada
Would gladly give six stars if it was…
Would gladly give six stars if it was an option !!!
Whilst I have some knowledge of setting up e-commerce websites, I have to say that the ZPeCommerce platform is easy to use, and, the templates and list of functions and customisations are what you would expect from an online store costing much much more.
Yes, there is no 24/7 telephone support, but the speed of the response to support queries during office hours is in my experience, fast, and within a few hours.
I also like the idea that the platform is managed and hosted here, and I am supporting a small UK business.
Did I mention the cost?
4 de fevereiro de 2021
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Stephen :)
Apologies for the late reply :) Thank you for taking the time to leave us a fantastic 5 star review - it is well appreciated! We are really pleased that you are happy with our system and our service!
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Fantastic service for a great price!
Fantastic service for a great price!
I searched for an age to find an affordable website builder until I found ZPEcommerce. The software is great, it is easy to set up and absolutely fantastic for the price! Would definitely recommend
29 de outubro de 2020
Avaliação não solicitada
Resposta da ZPeCommerce
Hello FB Goalkeeping :)
Apologies for our late reply. Thank you for taking the time to leave us a 5 star review - it is well appreciated especially the way the world is at the moment! We are very happy that you are pleased with the system and our service!
All the best with your online store!
Stay Safe,
From all at ZPeCommerce Ltd
HAD 2 STORES BOTH OF THEM DOESNT WORK…
HAD 2 STORES BOTH OF THEM DOESNT WORK ALSO THE PURCHASE DOME NAME FROM THE WITCH ALSO DOESNT WORK...SAD TO BE ONSEST DUE NOBODY NOT RESPONDING
1 de janeiro de 2020
Avaliação não solicitada
Resposta da ZPeCommerce
Hello Janis,
We are very sad to read this, we can still offer you some guidance with your store if you get in touch with us, the last thing we want is an unhappy customer & a poor review.
Unfortunately due to us being a small family business we have been closed over the Christmas & New Year period. We aim to reply to queries within a timely manner however on this occasion we could not respond to rectify the issues for you as it was new years day & we were closed. We try to keep our prices low to reflect that we cannot offer 24-7 online support. Also we try to communicate to customers of any holidays, training & opening hours through our news page -https://www.zpecommerce.uk/ecommerce-news & on our social media pages.
Saying that we have been jumping in and out of support requests throughout the holidays when we can, to offer a little support to our customers. Thank you for bringing this to our attention though as all feedback is important to us.
We wish you luck with your online business!
All the best!
Kindest Regards,
ZP Customer Service Team
No other service provides the functionality for the price
I am giving 5 star because I am not aware of any e-commerce package that gives you such an ad-free comprehensive off-the-shelf solution for even close to the value.
Yes some other systems offer a slicker interface which is nice, but you will pay at least 10 times the price. Or you can do it yourself with a free package but this requires a lot more time to deal with it.
Yes they are small business and don't have a 24hr call centre, but we are in the same situation.
Thank you ZPe for providing this service.
3 de dezembro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Neil :)
Thank you for taking the time to leave us a 5 star review - it is well appreciated! We are really pleased that you are happy with our system and our service! We do rely a lot on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
A few teething problems but now incredibly happy!
We needed a few things tweaking and changing on our website due to it being quite specific. If we would have parked this website with any other supplier this would haven taken ages to get resolved. I'd like to take this opportunity to say thank you to ZP eCommerce.
25 de outubro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hello Daniel,
Thank you so much for your understanding & patience, we got there in the end :)
You are very welcome, we are just pleased that you are happy with our system and we are delighted that you got everything that you needed for your site. Thank you for taking the time to leave us a 5 star review - it is much appreciated! If you need anything please get in touch, we are always happy to help.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
I have been with ZPeCommerce for 2…
I have been with ZPeCommerce for 2 years now and can't honestly see any reason to move. Software is easy to use and on the occasions I got stuck (usually my fault) the help is quick and friendly.
The price is right for anyone starting out in ecommerce and the quality of service is excellent and that's something you can't buy.
I hope to have another store open using ZPeCommerce very soon.
Keep up the good work.
John
jacobytes.co.uk
13 de agosto de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hello John :)
Thank you very much for leaving us a lovely positive review! Its really nice of you to take the time to do that for us. You have been an absolute pleasure to talk to and deal with, we can't believe its been 2 years already - where has the time gone?
You can open as many stores as you like! Please get in touch if theirs anything we can do to improve the system.
We wish you luck with your online store(s)!
All the best!
Kindest Regards,
ZP Customer Service Team
I now have three stores with ZPE
I now have three stores with ZPE - all for record labels and can honestly say they are ace - very professional, always ready to help and great value for money
11 de julho de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Adam!
Thank you for taking the time to leave us a 5 star review - it is much appreciated!
We are really pleased that you are happy with our system and we are delighted that you are using it for all of your record labels, that's great to hear. We do rely heavily on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
We wish you luck with your online store(s)!
All the best!
Kindest Regards,
ZP Customer Service Team
Fantastic service
Fantastic service! everything we expected and more!
20 de março de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hello Home of Lux :)
Thank you for your 5 star review. It is so kind for you to leave us a lovely positive review!
We rely heavily on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Recommend it
Recommend it . We have bought two stores and we are delighted.
19 de março de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Alexis!
Thank you for the 5 star review!
2 stores with us is fantastic! We will look into the SEO for store number 99238 :)
We rely heavily on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
If you could email us please - office@zpecommerce.co.uk & we will take a look at your SEO.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Fantastic
Fantastic - made setting up our online store a doddle.
Would recommend to anyone looking to get going.
7 de março de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hello John :)
Thank you for your 5 star review. It is so kind for you to leave us a positive review!
We rely heavily on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
If you could email us please - office@zpecommerce.co.uk & we will take a look at your SEO.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Congratulations!!!
I have in the past used other e-commerce platforms and have found them to be expensive, not very easy to use or setup and a support team that takes ages to reply to your query.
Having been with zp-ecommerce for some three months and have found my site easy to set up and having had a few quarries the support has been fantastic with a reply within a very short time.
I am slowly building a site to sit along my e-bay shop and require a high number of products to be listed. Many other platforms start to charge high subscriptions once your number of products go into the thousands but not zp-ecommerce.
With a low subscription, unlimited product listings and excellent support, what more could you want?
Keep up the good work.
28 de fevereiro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hello CD Junction :)
Wow! Thank you so much for your kind words and for your 5 star review!
It is so kind for you to leave us a positive review! We rely heavily on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
We will take a peek at your SEO too. We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Great technical support team
Very easy to use step by step platform. Very reliable customer service as well. They respond very much on time and are always willing to assist with any difficulty. I have used this site for over one year now and will strongly recommend them. It is also good to know they are cheap as well.
13 de fevereiro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Keilah's Mum!
Thank you for taking the time to leave us such a lovely review! We really appreciate it :) We are pleased that you have been with us for a year.
Everything is all done in house so this keeps our costs down - which is great news for our lovely customers! If you have any suggestions to help improve the system please let us know!
If you could email us please - office@zpecommerce.co.uk & we will take a look at your SEO.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Great ecommerce platform easy to use…
Great ecommerce platform easy to use step by step.
2 de fevereiro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hello Lisa :)
Thank you for your 5 star review. It is so kind for you to leave us a positive review!
We rely heavily on customer feed back and suggestions. If you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
If you could email us please - office@zpecommerce.co.uk & we will take a look at your SEO.
We wish you luck with your online store!
All the best!
Kindest Regards,
ZP Customer Service Team
Amazing features, price, ease of use and customer service.
I have been with ZPeCommerce now for about 3 months. It might not seem long, but I have used 2 other well known website providers previously for about 18 months. And I have to say that ZPeCommerce beats them hands down on price, features, ease of use and customer service. But the biggest thing for me, is how polished and easy the experience is for my customer. Which is of course the point :). Thank you guys. I've been recommending you since day one and will continue to do so.
28 de janeiro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Dawn :)
Thank you for recommending us & you are very welcome! We are so pleased you decided to choose us for your online journey after trying other companies! Thank you very much for leaving us a lovely positive review on here - we really do appreciate it!
We are a small family company and we do it all in house, so this means we can charge much less for our service unlike the big players. If you have any ideas to help us improve the system please let us know & we will be happy to take a look for you.
Your website is looking great - you have done really well with it & we wish you the very best of luck with your store!
All the best!
Kindest Regards,
ZP Customer Service Team
Fab Company, Friendly Staff, Easy To Use Platform
Fab company, support is amazing, always prompt and very helpful, always have been for me personally, always help me out if I want to try out something new with the website.
This is actually my 2nd website with them, I have been with ZP for many years and just split my business in two and opened my second website with them.
I did try a few years back a big well-known provider, the price was really high and the software was very limited and half the features. I only stayed with them for 2 months and returned back to ZP. I have seen so many vast improvements over the years.
I always recommend them, I have created several friends websites for them and they have had no issues either.
Really a good company, easy to use. You really are getting value for money. These guys work hard to bring a really great platform.
22 de janeiro de 2019
Avaliação não solicitada
Resposta da ZPeCommerce
Hi Clare :)
How are you? Thank you for your lovely review. We are very pleased that you are still with us and that you are still recommending our services to ours - that is lovely to hear!
As you know as you have been with us for a long time we do all work in house and we rely heavily on customer feed back and suggestions, so if you can think of anything that would improve the system please get in touch with us and we will happily take a look for you.
We wish you continued luck with your online store(s)!
All the best!
Kindest Regards,
ZP Customer Service Team
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