Numerous emails back and forth on purchase I never received. Numerous different stories on what went wrong. Have started paperwork for attorney general office. Before Zulily went offline I had gr... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Numerous emails back and forth on purchase I never received. Numerous different stories on what went wrong. Have started paperwork for attorney general office. Before Zulily went offline I had gr... Ver mais
A empresa respondeu
Not sure what's going on with all the negative feedback. I will prefice this by saying there was no communication for a few days. My order arrived early, so early that it beat their robo emails to con... Ver mais
Deceptive. I bought two pairs of Ray Ban sunglasses, both advertised as "one size." Upon receipt, the men's sunglasses were a small width and the women's were a very large width. The women's were for... Ver mais
Ordered Ray-Ban sunglasses on Nov 16,2025. No update for weeks. Emailed Zulily on Dec 3, their reply was order was being delayed and if no update contact them again to escalate order. No response from... Ver mais
Respondeu a 4% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Took to long to arrive, and the items werent described well! Wanted to return the items and they were final sales and not willing to compensate in any way!
Bought shoes that don’t fit. I wasn’t aware of the final sale rule. I would like to exchange them. Can’t get through to them.
The items are great! Quality and price were paramount to the order and were all met.
I thought I was ordering Cutter & Buck, not their lower brand. This vest is very long and runs large. I would like to return but there isn't any return info in the package. I have emailed Zulily for the return policy and have not received a reply. I'm not sure if Zulily takes returns, so be sure you want to order.
The products are great. They arrived quick. I will continue to place orders.
I received my order fast and I was very pleased with the quality of the items. I wish educators would get a discount though. Zulily used to offer free shipping when we reached a certain amount. That was nice and it encourages people to shop more.
Zulily has a great site & good prices. The products ordered are delivered in a timely manner.
Such great deals and sales for real quality clothes!!
I aways liked shopping at Zulily and was sorry when it ended and so happy to see Zulily is back. Aways good buys.
My order came when it said, very good quality, made well.
Simple transaction-even with gift cards. Fast shipping and excellent pair of UGG slippers. I love them!!
My orders are arriving very late, and there are serious communication issues.
I ordered two shirts and only received one. Couldn't speak to a person to try and understand why.
I received the order very late, it was lost, they dont fit I need to do a return
I placed an order for two Birkenstock sandals on Sept. 4, 2025. I received one of the two sandal on 10/5/2025 and the Zulily website records both sandals were delivered. I contacted customer service email provided by the website twice with no response.
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