Avaliação sobre haart - Stevenage Estate Agents


Avaliado com 1 de um total de 5 estrelas

Stevenage Haart - AVOID AVOID AVOID !!!

What a shambles of so called estate agent, first bit of advice I will give is simply avoid !!

From start to finish they where woeful, and when I say finish I mean we pulled the hourse from them,

Firstly we never felt valued by them and more just a number and a bit of paper, we had to constantly chase for any updates on our buyers, to which they where very slow in responding, if at all and may I add, the only way you could really get an answer was via email, they rarely answered the phone and quite frankly there attitude was very poor, it also felt like the manager never had an active interest or clue what was going within his branch either, information was never really readable available unless he was pushed for answers an only then would he go and try and get them !!

Every time we eventually spoke with our actual agent it was the same answer each time, there’s no answer or I’m waiting on a call back!!

They made what is already a stressful process 100 times worse, thank god we read the contract and pulled away from them as soon as we could.

Never worth the 1.5% commission they charge either, they will also tie you in to a sole agency contract to !!

All I will say is avoid avoid avoid…..

Look for an alternative agent in the area and save yourself so much hassle

12 de setembro de 2021
Avaliação não solicitada

Resposta de haart

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk
with details and we will pass to the relevant team to investigate for you.
Thank you