Avaliação sobre Craftly


Avaliado com 5 de um total de 5 estrelas

AMAZING customer service

I must say, I am THOROUGHLY impressed with Craftly’s customer service. I ordered the Do Your Tequila kit for a friends birthday and my package was stolen before I could get to it. I emailed customer service and they responded promptly with a solution. Irina was amazing, helpful, and understanding with my missing order and had a new one shipped out immediately. I am so excited to gift my friend this kit and I would 100% recommend this company to anyone else looking for a gift. You can rest assured Craftly will do everything in their power to ensure you love your order. It’s really hard to find a company who cares about how you spend your hard-earned money these days AND values customer satisfaction over all. THANK YOU CRAFTLY!

30 de setembro de 2024
Avaliação não solicitada

Resposta de Craftly

Hi there!

Thank you so much for your wonderful review! I’m so happy to hear that you had a positive experience, and I’m glad I could help resolve the issue with your order quickly. It's always our goal to make sure every customer feels valued, and I’m thrilled to know you’re excited to gift the Do Your Tequila kit—I’m sure your friend will love it!

Your kind words mean a lot, and if there's anything else I can assist you with, please don’t hesitate to reach out. Thanks for choosing Craftly and for your support!

Cheers,
Irina from Craftly