Hey,

I’m so sorry to hear that your Tactical 4.0 hasn’t arrived yet, especially after waiting so long. I completely understand how disappointing this must be, especially when you’ve been so happy with the 3.0 version. We certainly want to get this issue resolved for you as quickly as possible.

Please reach out to me directly at stephanie@baerskinhoodie.com, and I’ll personally look into the status of your 4.0 order and ensure we get it sorted out. I appreciate your continued trust in our products, and I’ll do my best to make sure this situation is resolved.

Thank you for your patience, and I look forward to hearing from you soon!

Best,
Stephanie